Business Operations Project Manager Jobs in Worcester, MA

Description

You've spent years building expertise in manufacturing operations, quality, continuous improvement, or operational excellence. You've led projects, solved problems, developed teams, and made a real difference within your organization.

Now you may be asking yourself: What's next?

What if you could take those same skills and apply them across dozens of manufacturers?

At MassMEP, our Project Managers don't just improve one company-they help manufacturers throughout Massachusetts solve complex challenges, accelerate growth, and create lasting operational transformation.  You'll join a supportive team of highly skilled professionals who genuinely enjoy working together. We share ideas, learn from one another, and celebrate each other's successes. We challenge ourselves creatively, tackle meaningful problems, and help shape the future of manufacturing across the Commonwealth.

This role is ideal for experienced Operations Managers, Continuous Improvement Leaders, Quality Managers, and manufacturing professionals who enjoy learning, collaborating, and making an impact. 

PROJECT MANAGER

Principal Duties and Responsibilities

Reporting directly to the Field Operations Lead, the Project Manager will be responsible for deploying and sustaining lean and continuous improvement programs for manufacturing clients across the Commonwealth, administering surveys in accordance with the grant schedule, and engaging the sales representative to assist in the development of future opportunities for MassMEP.

Competencies for Success

Thrive in a team environment and be able to work with all parts of the organization to contribute to the organization's commitment to core values and strategic plans

Continuous improvement mindset

Excellent communication/presentation skills

Exceptional time and project management skills

Excellent relationship building and interpersonal skills

High work ethic to facilitate the core values of the organization with integrity

Required Qualifications:

Bachelor's degree in Manufacturing or Industrial Engineering; or equivalent training/experience 

10 - 15 Years' Experience in training, engineering, quality, management, or supervisory role in manufacturing environment

Proven experience in automating downstream operations

Proficient in Microsoft Office applications

Solid presentation skills, including creating engaging and effective electronic and/or print materials

Must be able to work well under pressure, manage and prioritize multiple tasks and have a flexible schedule

Must have a valid driver's license and reliable transportation

Preferred Qualifications

Knowledge of Salesforce or other CRM platform

Familiarity with manufacturing enterprise systems, including Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), and Quality Management Systems (QMS)

Lean Six Sigma Black Belt certification

Knowledge of advanced manufacturing technologies, including industrial automation, robotics, and digital manufacturing tools

Essential Tasks

Identify, prioritize, and execute continuous improvement activities; drive standardization and consistency of approach 

Fully execute and deliver full scope of MassMEP training projects to clients as outlined in grant or contract

Monitor and follow up on trainings. Respond to client's questions and concerns

Engage growth "upselling" opportunities with clients during client survey process to build on existing relationship and discuss potential future projects

Work closely with Business Development Advisor and function as partner on projects

Partners with BDA, serving as either Primary or Secondary on surveys, to ensure completion in a timely manner

Assist and mentor other PM's as needed for cross-training

Maintain continuous professional development activities to stay current on newest efficiencies, continuous improvement methodologies, and techniques available to manufacturers

Develop and modify programs and/or presentations as needed to meet the needs of the client

Interface effectively with all levels of the client organizations, MassMEP team, MassMEP resources, and partners

Originate and follow up with other prospective departments and educate key managers regarding the commercial benefits of MassMEP's programs

Physical Requirements

Ability to sit and stand intermittently as required in an office environment

Infrequent exposure to dust, heat and cold when visiting manufacturing environments

Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 lbs), occasionally moderate weight (up to 50 lbs)

Ability to operate a motor vehicle

Travel

Travel within the state is required up to 100% 

Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.