Business Operations Program Manager Jobs in Manhattan, NY

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We are looking for a high-impact Legal Operations Program Manager to join our expanding Legal Operations Team and sit at the center of our mergers & acquisitions (M&A) and post-close integration activity! This is a strategy-to-execution role that serves as the operating backbone for Legal across our most strategic transactions - owning legal integration execution in partnership with Lyft's Corporate Development Integration Management Office (IMO), and the intake and governance layer that connects the Legal team to deal and integration work. The ideal candidate is tech-savvy, detail oriented, proactive, and able to drive outcomes across multiple concurrent transactions in ambiguous, high-stakes environments with a collaborative and transparent approach. Some key areas include: M&A integration program management, program leadership across concurrent initiatives, cross-functional and deal team engagement, outside counsel and vendor management across jurisdictions, legal entity management and governance, and building the repeatable operating model that scales Legal integration with company growth. This position reports to the Head of Legal Operations.

As the company scales, the volume and complexity of strategic transactions - M&A, cross-border expansion, and new market entry - continues to increase. This role establishes a centralized operating model for Legal integration that ensures:

• Strategic transactions are executed with discipline, completeness, and a clear critical path
• Legal is embedded early and effectively, with strong planning-to-execution across multiple teams to deliver strong business results and manage risk
• The organization scales without accumulating operational, compliance, or technical debt

• M&A Integration Program Management
  • Own end-to-end legal integration across global acquisitions, from integration strategy during diligence through post-close, in partnership with Corporate Development's Integration Management Office (IMO)
  • Build integrated legal roadmaps with clear dependencies and critical path, and stand up governance, reporting, and escalation frameworks for each transaction
  • Prepare and lead leadership readouts on the legal integration status of deals in scope
  • Implement value-realization and risk-retirement tracking, and codify repeatable legal integration playbooks to improve speed, quality, and predictability
• Program Leadership & Execution
  • Act as the control tower across concurrent transactions and initiatives, ensuring legal work is resourced, sequenced, and prioritized appropriately across teams
  • Build and manage integrated plans, milestones, and KPIs, and drive execution across multiple complex, cross-functional workstreams simultaneously
  • Proactively identify risks, dependencies, and bottlenecks, holding teams accountable while maintaining strong cross-functional relationships
  • Maintain high-quality documentation, decision logs, and scalable processes
• Cross-Functional Engagement & Deal Support
  • Partner across Corporate Development, Finance, People, Tax, Security & Privacy, and the business to understand deal and product integration plans and identify impacts on Legal processes, systems, and organization
  • Support diligence and signing-to-close workstreams, including data room logistics, tracking conditions to close, and managing transaction document repositories
  • Coordinate a hub-and-spoke model that maps acquired legal teams and matters to the appropriate Lyft Legal functional owners, surfacing risks and tradeoffs early
• Outside Counsel / Vendor Management
  • Work cross-functionally with Legal, Procurement, and Accounting to manage outside counsel and vendor relationships for deal and integration matters, including engagement agreements, alternative fee arrangements, associated budgets, compliance with billing guidelines, and related internal and external communications
  • Manage multi-jurisdictional and cross-border engagements (including U.S., UK, EU, and Nordic counsel), partnering closely with our Legal Operations eBilling Specialist on e-Billing, matter management, and platform optimizations
• Entity Management & Governance
  • Support legal entity integration, registered agent and entity management, corporate housekeeping, and governance harmonization for newly acquired entities
  • Partner with Corporate, Tax, and Finance to maintain accurate entity records and ensure post-close compliance and reporting obligations are met
• Operating Model, Technology & Reporting
  • Help stand up and evolve the Legal integration operating model, defining best practices for integration governance, intake, and cross-functional operating rhythms - introducing structure without slowing teams down
  • Own the intake and prioritization layer for Legal integration work, defining criteria (impact, risk, effort, strategic alignment), providing pipeline visibility, and facilitating prioritization discussions with Legal leadership
  • Onboard acquired entities, matters, and spend into Lyft's matter management, eBilling, and contract management platforms, leading the associated change management
  • Develop, implement, and iterate on metrics, benchmarking, and dashboards that measure integration progress, legal spend, and the Legal team's performance and efficiency

• A bachelor's degree or higher, preferred
• At least 5-7 years of experience in legal operations, BizOps, program management, or consulting, with direct experience in M&A integration, large-scale program management, or strategic initiatives
• Excellent written and communication skills, with executive presence and the ability to drive clarity across senior stakeholders
• Understanding of financial management principles, including deal budgets, integration cost tracking, and value realization
• Experience supporting corporate transactions, due diligence, or post-close integration, ideally in partnership with an Integration Management Office (IMO)
• Familiarity with cross-border and multi-jurisdictional matters; European experience a plus
• Ability to operate in ambiguity and drive outcomes in high-stakes, fast-moving environments
• Strong systems thinking - understanding how processes, systems, and people connect
• Strong business partnering skills with a commitment to professionalism, collegiality, and transparency
• Proactive entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions
• Sense of ownership and exceptional follow through skills are absolutely essential
• Experience implementing and managing legal technology solutions, including change management
• Strong organizational skills with the ability to manage several projects and concurrent transactions simultaneously
• Comfortable facing new challenges, ambiguity, and changes in direction; flexibility in embracing frequent change
• Experience with Onit, Legal Tracker, Ironclad, Evisort, Tonkean, or equivalent tools, and Google Suite, a plus

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the New York City area is $132,000 - $165,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.