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Business Operations Manager Jobs in Amherst, MA (NOW HIRING)

Home Depot

Operations Manager

Westfield, MA · On-site

Bachelors Degree concentrating in Operations Management, Business or Supply Chain * Proficiency in Microsoft Outlook, Word and Excel software applications * Previous change management experience ...

medplast

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

... business KPIs to include on-time delivery, quality and cost performance objectives. Create a ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

... business KPIs to include on-time delivery, quality and cost performance objectives. Create a ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Viant

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

... business KPIs to include on-time delivery, quality and cost performance objectives. Create a ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Green Thumb

Operations Manager

Holyoke, MA · On-site

$100K - $140K/yr

As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily ... Develop and produce reporting to clearly illustrate the trends of the business * Manage and ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

... business KPIs to include on-time delivery, quality and cost performance objectives. Create a ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Green Thumb

Operations Manager

Holyoke, MA · On-site

$100K - $140K/yr

As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily ... Develop and produce reporting to clearly illustrate the trends of the business * Manage and ...

Green Thumb

Operations Manager

Holyoke, MA

As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily ... Develop and produce reporting to clearly illustrate the trends of the business * Manage and ...

CVS Health

Operations Manager

Suffield, CT · On-site

$21.94 - $35.94/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

Ware, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Amazon

Operations Manager

Charlton, MA · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree or ...

Valence

Operations Manager

West Springfield, MA · On-site

$100K - $120K/yr

... day operations. * Ensure personnel are operating the company Quality Management System to drive ... Maintain existing plant facility, production equipment, and systems and develop business plans to ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... the FC to meet and exceed business plan. Responsible for the overall safety, quality and ...

Amazon

Sr. Operations Manager

Charlton, MA

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... the FC to meet and exceed business plan. Responsible for the overall safety, quality and ...

Amazon

Sr. Operations Manager

Charlton, MA · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... the FC to meet and exceed business plan. Responsible for the overall safety, quality and ...

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All JobsBusiness Operations JobsBusiness Operations Manager JobsBusiness Operations Manager Jobs in Amherst, MA

Business Operations Manager information

See Amherst, MA salary details

$35K

$88.2K

$153.6K

How much do business operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for business operations manager in Amherst, MA is $88,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $107,800.00 per year, depending on experience, location, and employer.

What does a business operations manager do?

A Business Operations Manager oversees the daily operations of a company or department to ensure efficiency and effectiveness. They are responsible for streamlining processes, managing budgets, implementing policies, and coordinating across various teams. Their goal is to improve productivity, support strategic initiatives, and help the organization achieve its long-term objectives. Business Operations Managers often work closely with senior leadership to identify areas for improvement and drive operational excellence.

What are the key skills and qualifications needed to thrive as a business operations manager?

To thrive as a Business Operations Manager, you need strong analytical, organizational, and leadership skills, often supported by a bachelor's degree in business administration or a related field. Familiarity with project management software, ERP systems, and data analysis tools is commonly required. Excellent communication, problem-solving, and adaptability help you effectively manage teams and drive operational improvements. These skills ensure efficient business processes, informed decision-making, and successful achievement of organizational goals.

How does a business operations manager typically collaborate with other departments to drive organizational efficiency?

Business Operations Managers work closely with teams across departments such as finance, human resources, and IT to streamline processes and ensure operational alignment with strategic goals. They often facilitate cross-functional meetings, analyze workflows, and implement process improvements based on feedback from various stakeholders. This role requires strong communication skills and the ability to build relationships, as Managers must balance the needs of different teams while optimizing overall organizational performance. Successful collaboration often leads to smoother project execution, cost savings, and enhanced productivity.

What is the difference between Business Operations Manager vs Business Analyst?

AspectBusiness Operations ManagerBusiness Analyst
Required CredentialsBachelor's degree in Business, Management, or related field; often some experience in operationsBachelor's degree in Business, Finance, or related field; certifications like CBAP are common
Work EnvironmentOversees daily operations, manages teams, and implements processes within organizationsAnalyzes business needs, gathers requirements, and recommends solutions to improve processes
Employer & Industry UsageUsed across industries like retail, finance, and tech for operational oversightCommon in consulting, finance, and IT sectors for project and process analysis

The Business Operations Manager focuses on managing and optimizing overall business processes and teams, while the Business Analyst concentrates on analyzing data and requirements to recommend improvements. Both roles require strong communication and analytical skills but serve different functions within an organization.

How much is a business operations manager paid?

The average salary for a business operations manager varies by location and experience but typically ranges from $70,000 to $130,000 annually. Factors such as industry, company size, and certifications can influence compensation levels.

Is a business operations manager a high paying job?

Business operations managers typically earn a competitive salary that varies by industry, location, and experience level. They often have strong skills in leadership, strategic planning, and data analysis, which can contribute to higher compensation. Overall, it is considered a well-paying role within organizational management positions.
More about Business Operations Manager jobs

What are the most commonly searched types of Business Operations jobs in Amherst, MA?

The most popular types of Business Operations jobs in Amherst, MA are:

What job categories do people searching Business Operations Manager jobs in Amherst, MA look for?

The top searched job categories for Business Operations Manager jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Business Operations Manager jobs?

Cities near Amherst, MA with the most Business Operations Manager job openings:

Business Operations Manager jobs near you
Infographic showing various Business Operations Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,165 per year, or $42.4 per hour.

Business Operations Director

Massachusetts Mutual Life Insurance Company (MassMutual)

Springfield, MA • On-site

$92K - $121K/yr

Full-time

Posted 14 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

195th of 315 rated insurance

Job description

The Opportunity
As a Director within Annuity New Business, you will be a critical member of the Annuity New Business leadership team, tasked with supporting field partners on new business applications. This role will work closely with other service leaders, third party administrators and a variety of field partners, to ensure we deliver a high-quality service experience.
The Team
This position leads the Variable Annuity New Business team, a group of highly skilled Case Managers responsible for delivering a top-tier service experience to MMFA and Third-Party Distribution partners. The team is cross trained across multiple new business functions, allowing them to provide flexible support as sales volumes shift. To support our strategic goal of expanding in the Variable Annuity market, we are advancing technology, product, and customer experience improvements. This role offers an exciting opportunity to guide the team through new developments while supporting continued sales growth.
The Impact:
  • Lead a team of associates responsible for providing exceptional service to field partners.
  • Participate actively as a member of the leadership team to achieve department specific goals and drive organizational performance. Demonstrate agility and resilience in a complex, evolving environment.
  • Lead individual development of team members by identifying opportunities for growth and creating a culture that inspires and motivates the team.
  • Evaluate business processes, identify areas for improvement, and support the development/implementation of strategic initiatives in partnership with peers and key business partners.
  • Leverage data to understand team performance and adherence to KPI's, and influence changes to processes, to improve advisor, customer, and associate experiences.
  • Work collaboratively with business partners across Operations, Third Party Distribution and New Markets, and Third party administrator staff to achieve goals that improve the advisor experience, gain operational efficiencies, and reduce unit cost.

The Minimum Qualifications
  • High School Diploma
  • 3+ years of annuity operations, life insurance operations, brokerage operations or new business processing experience
  • 2+ years of experience as a people leader, responsible for managing direct reports OR 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work.
  • 2+ years demonstrated experience analyzing business processes and implementing process improvements to improve efficiency, quality, or customer experience
  • 2+ years demonstrated experience prioritizing work, managing competing priorities, and working effectively in a fast-paced environment

The Ideal Qualifications
  • 2+ years' experience with Annuity products
  • Operational experience in a leadership role
  • College Degree
  • Dynamic and proactive; flexible, resilient and comfortable with ambiguity. Adapts quickly to changing business priorities; is open to new ideas and continuous learning.
  • Strong written and verbal communication skills; adapts communication to meet the needs of the audience.

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-RS1
Salary Range:
$92,800-$121,800
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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