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How much do business office representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for business office representative in the United States is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.12 per hour, depending on experience, location, and employer.

What is a business office representative?

Business Office Representatives are administrative professionals who handle various clerical and financial tasks within an office setting, often in healthcare or corporate environments. Their responsibilities typically include managing billing processes, processing payments, maintaining records, and providing customer service to clients or patients. They play a crucial role in ensuring the accuracy and efficiency of office operations, especially related to financial transactions and documentation. Strong communication, organization, and computer skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a business office representative, and why are they important?

To thrive as a Business Office Representative, you need strong organizational skills, attention to detail, and a background in administrative or office support, often with a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office Suite), billing systems, and electronic record-keeping is typically required. Excellent communication, problem-solving abilities, and customer service orientation set top performers apart. These competencies ensure efficient office operations, accurate record management, and positive interactions with clients and colleagues.

What are some common challenges faced by business office representatives in a healthcare setting?

Business Office Representatives in healthcare often handle a high volume of patient billing inquiries, insurance verifications, and payment processing. One of the main challenges is navigating complex insurance policies and ensuring accurate patient billing, which requires strong attention to detail and up-to-date knowledge of regulations. Additionally, representatives must often balance customer service with administrative duties, working closely with clinical staff and other departments to resolve discrepancies or patient concerns efficiently. Adaptability and effective communication are key to overcoming these challenges and ensuring smooth office operations.

What is the difference between Business Office Representative vs Medical Billing Specialist?

AspectBusiness Office RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Billing and Coding Specialist)
Work EnvironmentOffice setting, healthcare facilities, administrative departmentsMedical offices, billing companies, healthcare facilities
Employer & Industry UsageHospitals, clinics, healthcare providersMedical billing companies, healthcare providers
Common Search & ComparisonCustomer service, administrative support, billingBilling, coding, insurance claims processing

The Business Office Representative primarily handles administrative and customer service tasks within healthcare settings, focusing on billing and office support. In contrast, Medical Billing Specialists focus specifically on processing insurance claims and coding medical procedures. While both roles require knowledge of healthcare billing, the Business Office Representative has broader administrative duties, whereas the Medical Billing Specialist specializes in billing and coding processes.

Who are the top companies hiring for Business Office Representative jobs?

The top employers for Business Office Representative jobs are:

What are popular job titles related to Business Office Representative jobs?

For Business Office Representative jobs, the most frequently searched job titles are:

Business Office Representative jobs near you
Infographic showing various Business Office Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,839 per year, or $22 per hour.

Business Office Rep - Hemodialysis

Tenet Health

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Tenet Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

698th of 893 rated healthcare providers

Job description

Full Time, Days

The dialysis business office rep. is responsible for managing the reception area of the dialysis facility.  Meets and greets customers and patients in a professional manner.  Answers telephone.  Performs clerical and administrative duties.  Maintains dialysis charts.                               

St. Mary's Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At St. Mary's Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

St. Marys Medical Center (SMMC), part of the Palm Beach Health Network, is a 420-bed acute care hospital in West Palm Beach. The hospital has been serving Palm Beach County and the Treasure Coast for more than 80 years.SMMC is a Level 1 Trauma Center, a state-designated Pediatric Trauma Referral Center, certified Comprehensive Stoke Center, and has a level III NICU. Pediatric services are provided at the Palm Beach Childrens Hospital at St. Marys Medical Center, which is the only dedicated childrens hospital between Ft. Lauderdale and Orlando. Along with 24/7 dedicated pediatric emergency and trauma care, Palm Beach Childrens Hospitals medical staff consists of 196 pediatricians in 36 subspecialties. Join us!

Education:        

High School Diploma or GED            

           
Experience:        

0-2 yrs         

           
License:        

N/A        

            
Certification:        

BLS/CPR (American Heart Association)                    

What Tenet Healthcare employees say

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