Business Development Operations Manager Jobs in Missouri

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

         Medical, Dental and Vision plans that include no-cost and low-cost plan options

         Immediate 401(k) matching and vesting

         Vehicle purchase and lease discounts plus monthly vehicle allowances

         Paid Volunteer Time Off with company donation to a charity of your choice

         Tuition reimbursement

What to Expect

The Business Development Manager (BDM) is responsible for driving business growth, by developing strategic relationships, identifying new market opportunities and managing dealer relationships. The BDM will utilize consultative selling skills to educate, motivate and train new and existing Hyundai/Kia/Genesis dealers in their assigned district by utilizing HCA's retail, lease, CPO and Commercial Financing Programs (floor plan, real estate, working capital and sign loans) to achieve annual sales objectives and profitability goals. Driving is an essential function of this position. This role is responsible for the acquisition of new business by developing and executing the Region's insurance growth objectives through Dealer conversion to the branded F&I product, program and deal structures. In addition, this role is responsible for the implementation and utilization of new products and services launched by the company.

What You Will Do

1.      Product and Services

        Attain HCA business goals within an assigned territory by promoting HCA programs to stimulate dealer utilization of HCA products and services. Business targets include but not limited to the following:

o   Standard Penetration

o   Subvened Penetration

o   Lease Penetration

o   CPO / Used Penetration / Funding's

o   LSA Activity o eContracting

o   Customer Loyalty and LEAD's

        Collaborate with the sales and product design team to ensure requirements are met, such as sales numbers and profit goals.

        Provide competitive data feedback and creative solutions to the sales and product design teams to promote sales growth.

        Sell the features and benefits of HCA Commercial Financing Programs and to maintain current relationships, develop and conquest new Commercial portfolio targets while working to mitigate risk and maintain ROA targets.

2.      Relationship Management

        Build and maintain strong relationships with existing dealers and identify and pursue new business opportunities.

        Educate, enroll and implement new programs and services at assigned dealerships to achieve financial growth and expand the company's market presence.

        Train dealership personnel (GM, GSM, Sales Managers, Finance Managers, and other) on new technology and digitalization of HCA products and services such as program updates, application submission, funding and compliance, eContracting, eRehash, Remarketing, and self-service functionality.

3.      Acquisition of New Business

        Develop and execute the Region's insurance growth objectives through Dealer conversion to the branded F&I product, program, and deal structure.

• Implement and drive dealer F&I and store training to support the insurance product and performance so that stores maximize production

What You Will Bring

        Minimum 5 years of experience in business development, sales, or a related role, with a proven track record of achieving sales targets.

        Sales training experience

        Captive automotive finance experience dedicated to a specific OEM a plus.

        Bachelor's degree in Business, Marketing or related field preferred.

        Exceptional communication and presentation skills, both written and verbal, in order to express technical and nontechnical concepts clearly and concisely.

        Proven ability to collaborate cross functionally including the OEM to leverage HCA's products and services for mutual growth and success.

        Excellent sales presentation skills.

        Ability to build rapport and establish strong relationships.

        Excellent negotiation skills.

        Excellent organizational skills to meet goals and set priorities

        Proactive, organized and handle work under stressful and uncertain environments.

        Strong understanding of company products and services as well as business position and competition to keep business competitive.

        Dynamic and motivating with an internal drive to continuously hit goals and deadlines.

Driving Requirements

        Employee must have a valid driver's license with clean driving record.

        Job requires daily driving and the capacity to travel long distances including across assigned regions, meetings, and events.

        Some overnight travel may be required depending upon business needs.

WORK ENVIRONMENT

Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office and/or external field environment. Must be willing to relocate. Overnight travel required.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.