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Business Analyst Claims Jobs (NOW HIRING)

Business Analyst Location: Morristown, NJ (Hybrid) In this role, you will serve as the critical ... and claims systems * Triage, prioritize, and coordinate resolution of system defects and ...

EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams ... As a Business Analyst on the Data Science & Insights team you will translate complex data into ...

EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams ... As a Business Analyst on the Data Science & Insights team you will translate complex data into ...

The ideal candidate will have hands-on experience with claims data analysis, requirements ... Elicit, analyze, and document business requirements (BRDs, FRDs, acceptance criteria, process flows)

Subject matter expertise (SME) in policy or claims areas is must. * Ability to analyze business processes, process gaps with documentations and identification of improvements areas. Ability to lead ...

Technical Business Analyst with Claims Location: Boston, MA Duration: long term consultant's need to have "Claims Development" exp. Interface with Client Business Users and (Internal/External) team ...

EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams ... As a Business Analyst on the Data Science & Insights team you will translate complex data into ...

Subject matter expertise (SME) in policy or claims areas is must. Ability to analyze business processes, process gaps with documentations and identification of improvements areas. Ability to lead ...

Perform business analysis including current-state assessments, future-state design, gap analysis ... Experience with Risk, Claims, Legal, Compliance, or Safety systems. Origami Risk, TPA integrations ...

Business Analyst Location: Summit, NJ Work Model: Onsite Job Summary: System One is seeking a ... Understanding of life insurance products, processes, or data (e.g., policy lifecycle, claims, or ...

We're looking for a customer-focused Business Analyst who enjoys solving problems, working with ... claims handling with analytic and automation tools that streamline workflow, improve claims ...

Business Analyst Location: Remote (EST) Note : Candidates need to have strong Experience in FAIR ... Claims-like fulfilment processes (inspection, approval, payment) * Funding allocation and ...

Business Analyst Location: Summit, NJ Work Model: Onsite Job Summary: System One is seeking a ... Understanding of life insurance products, processes, or data (e.g., policy lifecycle, claims, or ...

Familiarity with claims, enrollment, or healthcare payer processes a plus but not required * Certification in Business Analysis (CBAP, CCBA) or Agile (CSPO, PMI-PBA, ICP-ATA) * Experience mentoring ...

We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of ...

NY · On-site

$100 - $130/hr

The Senior Business Analyst is a detailed oriented individual who plays a key role in shaping ... You'll work cross-functionally with underwriting, claims, operations, and technology teams to ...

We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of ...

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Business Analyst Claims information

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$20

$47

$64

How much do business analyst claims jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for business analyst claims in the United States is $47.89, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $54.81 per hour, depending on experience, location, and employer.

What does a business analyst claims do?

A Business Analyst Claims is responsible for analyzing and improving the claims process within an insurance or healthcare company. They gather and interpret data related to claims, identify trends or issues, and recommend solutions to enhance efficiency and accuracy. Their role often involves collaborating with IT, operations, and claims teams to implement new systems or process improvements. Ultimately, they help ensure that claims are processed quickly, correctly, and in compliance with regulations.

What are the key skills and qualifications needed to thrive as a business analyst claims?

To thrive as a Business Analyst Claims, you need strong analytical skills, knowledge of insurance claims processes, and typically a degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools like Excel or SQL, and relevant certifications such as CBAP or insurance-specific credentials are commonly required. Exceptional communication, problem-solving, and attention to detail help you effectively bridge gaps between technical teams and business stakeholders. These skills are essential for optimizing claims processes, ensuring accuracy, and driving operational improvements within insurance organizations.

What is the difference between Business Analyst Claims vs Claims Adjuster?

AspectBusiness Analyst ClaimsClaims Adjuster
Required CredentialsBachelor's degree in business, finance, or related field; certifications like CBAP are commonBachelor's degree in related field; licensing or state certification often required
Work EnvironmentOffice setting, collaborating with claims teams and stakeholdersField and office work, inspecting damages and interviewing claimants
Industry UsageUsed across insurance companies to analyze claims processes and dataPrimarily in insurance companies, handling claim assessments and settlements

Business Analyst Claims focus on analyzing and improving claims processes and data, while Claims Adjusters evaluate individual claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in their primary responsibilities and work environment.

How does a business analyst claims typically interact with claims adjusters and IT teams to improve claims processing?

Business Analyst Claims professionals act as a bridge between claims adjusters, who handle the day-to-day claim assessments, and IT teams responsible for system enhancements. They gather feedback from adjusters regarding pain points or inefficiencies in current workflows and translate these into technical requirements for IT. Regular meetings, process mapping sessions, and user acceptance testing are common collaboration points. This teamwork ensures that system updates or new features align with both operational needs and business goals, ultimately streamlining claims processing.
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What cities are hiring for Business Analyst Claims jobs?

Cities with the most Business Analyst Claims job openings:

What states have the most Business Analyst Claims jobs?

States with the most job openings for Business Analyst Claims jobs include:

What job categories do people searching Business Analyst Claims jobs look for?

The top searched job categories for Business Analyst Claims jobs are:

Infographic showing various Business Analyst Claims job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $99,617 per year, or $47.9 per hour.

Business Analyst

ARC Digital Inc

Morristown, NJ • On-site

Contractor

Re-posted 16 days ago


Job description

Title: Business Analyst
Location: Morristown, NJ (Hybrid)

Job Description:
In this role, you will serve as the critical bridge between business stakeholders and technology teams, supporting day-to-day production operations, triaging and resolving system issues, and driving continuous improvement across our commercial lines platforms.
Note: Candidates with experience in Duck Creek Technologies (DC) are stronglypreferred
 

Key Responsibilities:
Production Support & Incident Management:
  • Serve as the first point of escalation for production incidents across commercial lines policy, billing, and claims systems
  • Triage, prioritize, and coordinate resolution of system defects and operational issues in collaboration with IT and vendor teams
  • Monitor system performance and proactively identify risk areas before they impact business operations
  • Maintain detailed incident logs, root cause analyses, and post-mortem documentation

Business Analysis & Requirements:
 
  • Elicit, document, and validate business requirements from Commercial Lines underwriting, operations, and product teams
  • Translate complex business needs into clear functional specifications, user stories, and acceptance criteria
  • Conduct gap analyses and impact assessments for system changes, enhancements, and regulatory updates
  • Develop and maintain process flow diagrams, data flow diagrams, and business process documentation

 Stakeholder Collaboration:
  • Partner closely with underwriters, product managers, IT developers, QA engineers, and vendor partners
  • Facilitate working sessions, sprint ceremonies, and UAT coordination across cross-functional teams
  • Communicate system status, defect resolution timelines, and project updates to business and technology leadership

Testing & Quality Assurance:
  • Develop and execute test cases, test plans, and regression scripts for production fixes and enhancements
  • Lead and coordinate User Acceptance Testing (UAT) sessions with business stakeholders
  • Validate that system fixes and releases meet business requirements and do not introduce regressions

Documentation & Continuous Improvement:
 
  • Maintain comprehensive knowledge base articles, runbooks, and standard operating procedures for production support
  • Identify recurring production issues and partner with development teams to drive permanent fixes
  • Contribute to backlog grooming and sprint planning to balance production support needs with strategic initiatives

Required Qualifications:
  • 5+ years of experience as a Business Analyst in Property & Casualty (P&C) or Commercial Lines insurance
  • Demonstrated experience in a production support orapplication support environment
  • Strong understanding of commercial lines insuranceproducts — including General Liability, Commercial Property, Workers' Compensation, BOP, and Umbrella
  • Proficiency in writing detailed business requirements documents (BRDs), functional specifications, and user stories
  • Experience with Agile/Scrum methodology and tools such as Jira, Confluence, or Azure DevOps
  • Excellent SQL skills for data validation, issue research, and ad hoc querying
  • Proven ability to manage multiple concurrent incidents and projects in a fast-paced environment
  • Exceptional verbal and written communication skills, with the ability to present to both technical and non-technical audiences
  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field

Preferred Qualifications:
Preferred — Duck Creek Technologies (DC):
  • Hands-on experience with Duck Creek Policy, Billing, or Claims modules (configuration, workflows, rate tables, or integration)
  • Familiarity with Duck Creek OnDemand (SaaS) platform and release management processes 
  • Experience analyzing and troubleshooting Duck Creek integration layers and data flows
  • Experience with other commercial lines platforms such as Guidewire PolicyCenter or Applied Epic
  • Working knowledge of ISO/AAIS forms, rating algorithms, and state filing requirements
  • CBAP (Certified Business Analysis Professional) or equivalent certification
  • Experience working with onshore/offshore development teams in a hybrid delivery model
  • Background in data analysis or reporting using tools such as Power BI, Tableau, or Excel
taher@digitalscriptsinc.com