Bus Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Salary : $77,507.00 - $120,133.00 Annually
Location : 1100 Martin Luther King Jr Pkwy., Durham, NC
Job Type: Full time with benefits
Job Number: 26-05970
Department: Environmental & Street Services
Opening Date: 06/12/2026
Closing Date: Continuous
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Flexible work environment, top-notch management, highly qualified, competent staff and opportunities for career advancement and professional success make the City of Durham's Environmental & Street Services Department is a great place to work. We create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance our quality of life. If growing professionally while serving your community is for you, bring your skills to Durham!
Hiring Range: $77,507.00 - $120,133.00
Hours: 7:00 a.m. - 3:30 p.m.
Summer Hours: 6:00 a.m. - 2:30 p.m.
The Maintenance and Operations Administrator is responsible for assisting the Assistant Director of Environmental & Street Services in planning and directing maintenance and administrative activities. This position will be responsible for developing, implementing, and maintaining comprehensive and continuing education/training programs, including developing standards/guidelines for new and seasoned employees. Such programs will ensure proper training on and use of all equipment; ensure safety education and practices; reduce infractions; provide supervisory training, guidance as well as any other areas that need to be addressed.
The work will include monitoring and assessing work to determine deficiencies within the Maintenance division which may need to be addressed and appropriate action taken. Decision-making includes providing input into management objectives, establishing work goals and objectives of a unit to carry out management direction, assist in the procurement processes, reviewing and implementing operational policies and procedures, assist in managing budgets and expenditures, and selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction. As assigned, work may include developing and implementing work plans; managing and tracking metrics; completing major initiatives; coordinating projects; coordinating resources and staff; and ensuring safety policies and procedures are implemented.
Duties/Responsibilities

• Assist in planning, supervising and directing the maintenance, repair and occasional new construction of streets, curbs, sidewalks, parking areas, parks and recreation areas.
• Assist in planning, supervising and directing the construction, maintenance, alteration and repair of the storm-water collection system.
• Assist in managing facility maintenance for the campus including capital improvement plan (CIP) renovations.
• Manage winter weather facilities and materials, including replenishment, disbursement system and specialized equipment.
• Assist with onboarding process for the division including recruitment, application review, interviews and applicant selection.
• Assist in planning, supervising and directing snow removal and ice control activities on streets, sidewalks, parking areas.
• Assist in managing the storm water quality program for Environmental & Street Services campus to ensure compliance with all federal and state laws and City policies.
• Plan and supervise the use of motor equipment used for department activities. Manages divisional fleet operations including compliance with maintenance schedules, replacement schedule, acquisition of additional vehicles and equipment, identifying and coordinating training on vehicles/equipment for staff and annual fleet inventory.
• Assist in planning, supervising and directing street sweeping, bus stop cleaning and community area cleaning.
• Manage: key management system, automatic vehicle location software (AVL), security systems and facility access for division.
• Provide division safety by reviewing accident and incident reports; evaluating results from the safety review board; and training staff to minimize accidents.
• Perform other duties as assigned.

***A technical written assessment will be conducted.***
Minimum Qualifications & Experience

• Bachelor's Degree in field related to assignment or equivalent experience.
• Five years of related maintenance management experience managing stormwater, asphalt, concrete and street cleaning infrastructure maintenance and repairs.
• Valid North Carolina CDL-C Driver's License with a satisfactory driving record or ability to obtain within six months of employment.
• Must complete job related and/or safety training based on assignment, such as (but not limited to) lock out/tag out, confined space entry, ladder safety, respirator and emergency evacuation training.

Additional Preferred Skills

• Excellent interpersonal skills, with experience collaborating in a multi-disciplinary, diverse and dynamic team.
• Experience reviewing pavement condition surveys to determine the repair scope of work.
• Experience managing vehicles and equipment which includes, but is not limited to, maintenance schedules, replacement schedules, acquisition of additional vehicles and equipment following an established process and identifying and coordinating training on vehicles/equipment for staff.
• Strong math and analytical skills.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Highly proficient at reading and understanding construction project information.
• Demonstrated experience in construction processes and successful estimate preparation.
• Knowledge of federal and state financial regulation and other related legal matters.
• Knowledge and ability to utilize a laptop, tablet computer and Computerized Maintenance Management System (CMMS) such as City Works.
• Experience in facilities management.
• Position designated as a Group 1, meaning it is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event.

Benefits - General Full-Time Employees

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• State and City retirement plans
• Short and long term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year
• Workman's Compensation Insurance
• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan effective first day of the month following date of hire
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01
Where did you first hear about this opportunity?

• City of Durham Website
• Walk in
• Job fair
• Employee referral
• Professional organization ***Please list the organization in "other" box below***
• Internet posting ***Please list the specific web site in the "other" box below***
• Craig's List
• Facebook
• LinkedIn
• GlassDoor
• governmentjobs.com
• Monster.com
• Indeed.com
• Employment Security Commission
• Magazine/Newspaper
• Other

02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Associates Degree
• Bachelor's Degree
• Master's Degree
• PhD or Juris Doctorate

04
Do you have a valid, unrestricted North Carolina CDL-C Driver's License with a satisfactory driving record or ability to obtain within six months of employment.

• Yes
• No

05
How many years of related experience do you have managing stormwater, asphalt, concrete and street cleaning infrastructure maintenance and repairs?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 5 years related experience
• 5 years but less than 9 years related experience
• 9 years but less than 13 years related experience
• 13 or more years related experience

06
How much experience do you have reviewing pavement condition surveys to determine the repair scope of work?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 3 years related experience
• 3 years but less than 5 years related experience
• 5 years or more years related experience

07
How much experience do you have managing vehicles and equipment which includes, but is not limited to, maintenance schedules, replacement schedules, acquisition of additional vehicles and equipment following an established process and identifying and coordinating training on vehicles/equipment for staff?

• No experience
• Some experience but less than 1 year
• 1 year but less than 3 years experience
• 3 years but less than 5 years experience
• 5 or more years experience

08
How would you rate your experience level with MS Office applications such as Outlook, Word, Excel and PowerPoint?

• No experience
• Beginner level
• Intermediate level
• Advanced level
• Expert level

09
This position is classified as Group 1, meaning it is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event. Employees possessing a CDL will be required to operate a dump truck, unfitted, with a snow plow and spreader during snow/ice events which will also require you to work an extended and altered work schedule. Are you willing and able to work under these conditions?

• Yes
• No

10
Do you have experience and proficiency utilizing a computer maintenance management system (CMMS) such as City Works including reading and understanding maps?

• Yes
• No

11
How many years of experience do you have in facility management?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 3 years of related experience
• 3 years but less than 5 years of related experience
• 5 or more years of related experience

12
How would you rate your experience level with Computerized Maintenance Management System (CMMS) such as City Works or related software?

• No experience
• Beginner level
• Intermediate level
• Advanced level
• Expert level

Required Question