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Bus Operations Manager Jobs in Raleigh, NC (NOW HIRING)

tbc

Bus Driver

Raleigh, NC

$16.50 - $22.50/hr

This position focuses exclusively on vehicle movement, logistics support, and operational readiness ... directed by management. Essential Functions Bus Deployment & Transportation * Transports ...

The Blood Connection

Bus Driver

Raleigh, NC · On-site

$23/hr

This position focuses exclusively on vehicle movement, logistics support, and operational readiness ... directed by management. Essential Functions Bus Deployment & Transportation * Transports ...

RATP DEV USA

Bus Operator

Durham, NC · On-site

$20.63/hr

Five years of experience in the operation of a motor vehicle preferred. * Effective oral and ... Ability to effectively manage and resolve customer conflicts. * Ability to work in a "Team" focused ...

ALA Johnston

Substitute Bus Driver

Clayton, NC

$13.75 - $19/hr

Charter One works with schools across the country to provide all-inclusive education management ... At Charter One we pride ourselves on our thorough knowledge of charter school operations, academics ...

tbc

CDL Bus Driver Trainer (Raleigh)

Morrisville, NC

$20 - $23.50/hr

... operations of the bus * Investigates accidents within the department involving buses and fleet ... Reports problematic staff related findings to appropriate manager * Places facilities on-line ...

Duke University

DIESEL & BUS MECHANIC*

Durham, NC · On-site

$24.25 - $31.75/hr

... daily operations that keep Duke moving. You'll work in a teamoriented environment, apply your ... Support inventory management for tools, equipment, and supplies * Provide guidance and technical ...

Duke University

DIESEL & BUS MECHANIC*

Durham, NC · On-site

$24.25 - $31.75/hr

... daily operations that keep Duke moving. You'll work in a team-oriented environment, apply your ... Support inventory management for tools, equipment, and supplies * Provide guidance and technical ...

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All JobsBus Operations JobsBus Operations Manager JobsBus Operations Manager Jobs in Raleigh, NC

Bus Operations Manager information

See Raleigh, NC salary details

$27.4K

$56.1K

$104.8K

How much do bus operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for bus operations manager in Raleigh, NC is $56,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a Bus Operations Manager do?

A Bus Operations Manager oversees the daily activities of a bus transportation system, ensuring efficient and safe operation of buses and personnel. Their responsibilities include managing schedules, supervising staff, addressing passenger concerns, and ensuring compliance with safety regulations. They also coordinate with maintenance teams to keep the fleet in good condition and monitor performance metrics to optimize routes and services.

What are some common challenges faced by Bus Operations Managers, and how can they be addressed?

Bus Operations Managers often navigate challenges such as balancing route efficiency with passenger demand, managing driver schedules, and ensuring compliance with safety regulations. Effective communication and proactive planning are crucial to minimize service disruptions and maintain smooth operations. Leveraging technology for real-time tracking and fostering strong relationships with drivers and maintenance staff can also help address issues promptly and improve overall service quality.

What are the key skills and qualifications needed to thrive as a Bus Operations Manager, and why are they important?

To thrive as a Bus Operations Manager, you need strong knowledge of transportation logistics, fleet management, and regulatory compliance, often supported by a degree in business, logistics, or a related field. Familiarity with scheduling software, GPS tracking systems, and safety management tools is typically required. Leadership, problem-solving, and effective communication are standout soft skills for managing staff and resolving operational issues. These abilities are crucial for ensuring efficient service delivery, regulatory adherence, and high team performance in daily transit operations.

What is the difference between Bus Operations Manager vs Bus Supervisor?

AspectBus Operations ManagerBus Supervisor
CredentialsRelevant certifications, management experienceDriver certifications, safety training
Work EnvironmentOversees multiple routes, staff managementSupervises drivers, on-site operations
Employer & Industry UsagePublic transit agencies, private transport companiesTransit agencies, school districts
Search & Comparison IntentManagement roles, operational oversightSupervisory roles, daily operations

The main difference between a Bus Operations Manager and a Bus Supervisor lies in their scope of responsibilities. The Bus Operations Manager oversees multiple routes and manages staff at a higher level, focusing on strategic planning and overall operations. In contrast, the Bus Supervisor directly supervises drivers and handles daily on-the-ground issues. Both roles are essential in transit organizations, but they differ in seniority, scope, and focus areas.

What are popular job titles related to Bus Operations Manager jobs in Raleigh, NC? For Bus Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Bus Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Bus Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Bus Operations Manager jobs? Cities near Raleigh, NC with the most Bus Operations Manager job openings:
Bus Operations Manager jobs near you
Infographic showing various Bus Operations Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $56,100 per year, or $27 per hour.

Operations Supervisor

Durham City Transit Company

Durham, NC

Full-time

Posted 8 days ago

Job description

POSITION SUMMARY – OPERATIONS SUPERVISOR
Reporting to the Operations Director, the Operations Supervisor is responsible for the administrative work involved in the planning, coordinating and supervising of the daily operations of the Go Durham public transit system including, but not limited to, developing route and schedule assignments for bus operations. Plans, directs and coordinates activities of personnel to provide passengers with fast, efficient, and safe transportation.
Coordinates dispatching activities, communication operations, and assignment of drivers to obtain optimum use of facilities, equipment, and human resources. Assists in training new drivers; Maintains personnel and operational records; Ensures accurate recording of transit ridership data, bus schedule adherence, employee performance, and vehicle maintenance.
Establishes and promotes a safe, accident free, and healthy work environment. Ensures compliance with County, local, state and federal regulations regarding transit operations such as vehicle safety, driver certifications and training.
GENERAL QUALIFICATIONS
Knowledge: Must have thorough understanding of Durham area and of the GoDurham routes, service policies, and fare structures. Understanding of transit operations and related regulations required. Post-secondary training in supervision/management, safety, training, human resources or related fields is desired.
Experience: Four years of direct transit operations experience is a minimal requirement. Prior experience in a supervisory or leadership position is a plus. Internal candidate’s personnel and attendance records will be reviewed for compliance with company policies and procedures.
Skills: Must have well-refined verbal and written communications skills. Organization skills and self-directed work ethic are essential. Must be a strong communicator with effective listening skills. Able to prepare and present clear, concise and accurate reports to members of management. Proficiency with Microsoft Word and Excel programs is required.
Physical Demands/Work Environment: Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. Vision, hearing, speech and manual dexterity are required. A valid North Carolina CDL driver’s license is necessary. Must have the ability to read, analyze and interpret general information concerning organizational needs and operations. Other normal office-related physical demands may be necessary.
Mental Demands: Must have the ability to listen, reason, think, concentrate and interact with others. The ability to exercise self-control and work under stressful conditions is necessary, particularly in employee relations situations.
ESSENTIAL FUNCTIONS
  • Assigns, directs and supervises transit, dispatching and related operations which includes scheduling daily work assignments using run board, extra board, and stand-by or call-in Operators in accordance with the collective bargaining agreement and appropriate control mechanisms to improve efficiency, labor utilization and cost control.
  • Monitors two-way radio; directs or assists Operators to ensure on-time performance as well as appropriate response to detours, accidents, incidents, etc.
  • Maintains updated Operator sign-in log, dispatch control log, attendance and shift replacement record, lost amp; found log, accident/incident reports and similar records.
  • Reviews payroll records for accuracy of hours; Assures route bidding procedures are followed according to collective bargaining agreement
  • Dispatches replacement buses and operators for vehicles involved in accidents or vehicle breakdowns. Responds to equipment failures, schedule delays, service problems, accidents, injuries, incidents, etc.; takes charge of scene and provides first aid or crowd control if needed; works with appropriate emergency officials to resolve such situations; completes reports and follows-up with Safety amp; Training Manager, corporate staff and insurers as necessary.
  • Participates in the investigation of accidents and injuries and cooperates in the preparation of material and evidence for use in hearings, law suits, and insurance investigations; Formulates general safety policies and procedures to be followed in compliance with local, state, and federal rules and regulations; Ensures that drivers meet and comply with all federal, state and local health and safety regulations, including CDL requirements.
  • Works with Safety Officer, Safety Committee and Operators to establish and maintain a strong safety culture including participation on committees, helping to organize safety displays, managing safety incentive programs, organizing amp; conducting bus rodeo, coordinating Employee-of-the-Month program, and similar activities.
  • Trains, monitors, directs, supervises, and disciplines Operators as necessary to ensure safe and reliable operations within contractual guidelines and applicable regulations and laws.
  • Performs on-road supervision including observing road conditions, monitoring service, ensuring on-time performance, and similar activities.
  • Processes passenger complaints and initiates corrective actions designed to improve customer relations and services; Ensures all complaints concerning transit services are expeditiously and thoroughly addressed and accurate record keeping is maintained; responds to customer inquiries and concerns verbally and in writing; is proactive in identifying and resolving problems.
  • Supervises and serves as back-up to Customer Service Representatives including assisting with public service, informational calls and crowd control. Helps to maintain the security and cleanliness of all customer service areas.
  • Operates transit bus as needed; Performs regular road observations, time checks, uniform checks, cleanliness spot-checks, fitness-for-duty determinations, and completion of appropriate monitoring paperwork.

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