Bureau Jobs (NOW HIRING)

The Child Care Licensing Program at the California Department of Social Services is seeking analytical, motivated self-starters with strong written and verbal communication skills. If you enjoy working collaboratively to develop and implement effective policies, this position may be an excellent fit for you.
The Field Support & Training Bureau Chief oversees planning, prioritizing, and work delegation for the Field Support & Training Bureau to ensure efficient operations and achievement of Bureau goals. Other duties include providing leadership in policy interpretation and implementation, training, staff development, and resource updates, as well as managing statewide implementation of policies, procedural changes, regulations, and system improvements. The Bureau Chief drives process evaluation, identifies opportunities for innovation, and leads change management efforts through communication, training, and strategic planning.
Additionally, the Bureau Chief ensures consistent, high-quality customer service for internal and external partners by setting communication standards and overseeing accurate policy and regulatory guidance. The Bureau Chief collaborates closely with Regional Managers and the other Bureau Chiefs to produce clear, aligned program materials and comprehensive training that incorporates adult learning theory. As part of the management team, the Bureau Chief helps develop goals, allocate resources, support regulation development, and perform other duties necessary to advance departmental objectives.
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You will find additional information about the job in the Duty Statement .
Working Conditions
Use of a computer for several hours a day which involves sitting most of the time but may include walking or standing for brief periods. Attend meetings, workshops and training associated with job duties. Work hours and schedules may vary.
This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance to the State Capitol, parks, restaurants, farmer's markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80.
This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required .
Please note: Regular commute is not compensable.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• SUPERVISOR II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-526184
Position #(s):
800-860-4801-003
Working Title:
Bureau Chief
Classification:
SUPERVISOR II $7,872.00 - $9,781.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
It is the mission of the Community Care Licensing Division to promote the health, safety, and quality of life of each person in community care through the administration of an effective, collaborative regulatory enforcement system.
The core mission of the Child Care Program is to ensure the health and safety of children in care. The Child Care Program strives to provide preventative, protective, and quality services to children in care by ensuring that licensed facilities meet established health and safety standards through monitoring facilities, providing technical assistance and establishing partnerships with providers, parents, and the child care community.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Special Requirements
Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Please include a Statement of Qualifications (SOQ) with your application for the hiring manager's review. The SOQ, which will be considered your first interview for this position, must use size 12-point Arial font, no more than 2 pages to respond to all questions. The questions must be numbered. Add your name and the position for which you are applying in the left hand corner of the document.
1. How do you approach customer service when supporting staff statewide, leadership, interest groups, internal and external customers, contractors and the public? Provide an example of how you ensured responsiveness, clarity, and professionalism while addressing complex or time sensitive needs.
2. Provide an example of a time when you interpreted legislation or regulations to develop policy guidance for staff or the public. How did you ensure the guidance was accurate, reflective of those who must implement the guidance, and clear, consistent and accessible to staff and the public?
3. Describe your experience developing, implementing, or overseeing a comprehensive training program. What steps do you take to ensure training is innovative, relevant, effective, and aligned with Diversity, Equity, Inclu
This position is designated under the Conflict of Interest Code.
This position is subject to fingerprinting clearance by the Department of Justice.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/4/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -
  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.
• Exhibits a positive and professional attitude.
• Ability to be respectful and inspirational
• Possess and use effective communication skills and excellent people skills.
• Ability to motivate others including but not limited to experience working in a team environment, as a coach, mentor, and/or in a leadership capacity.
• Ability to effectively collaborate with others.
• Ability to assess issues, exercise initiative, good judgment, honesty, and make timely decisions to quickly identify the best possible solution(s) while maintaining positive and trusting working relationships
• Ability to effectively build cohesive teams, recognize and make use of individual employee's strengths, foster accountability.
• Ability to remain calm under pressure and meet the challenge of working in a fast-paced and continuously changing environment.
• Knowledge and understanding or willingness and ability to learn CDSS organization, business program areas, technology architecture, and processes.
• Fast learner with ability to prioritize workloads to plan, organize, communicate, and adapt to changing assignments and priorities, and work effectively under pressure to meet deadlines
• Excellent analytical skills with demonstrated ability to work independently, think logically and creatively, apply a range of analytical and research tools, identify gaps and opportunities for improvement, make sound recommendations
• Demonstrated ability to provide high-quality customer service
Be