Brokerage Operations Associate Jobs in Dallas, TX

The purpose of the Amazon Dedicated Assoc. Analyst is to serve as the primary hybrid account manager and broker for PLCI’s Amazon business, supporting the L9 Carrier Development team lead in managing the day-to-day execution of one of PLCI’s highest-volume accounts. This role is responsible for scheduling, tendering, issue resolution, and carrier booking across Amazon’s freight portfolio. The position requires a hands-on operator who can balance account management responsibilities with brokerage execution, ensuring service excellence, cost optimization, and margin delivery on every load.

• Own daily scheduling and tendering for Amazon freight, ensuring loads are covered on time and within margin targets
• Serve as the primary escalation point for Amazon service issues – drive proactive resolution of complaints, delays, and accessorial disputes
• Maintain deep working knowledge of Amazon’s supply chain requirements, scheduling systems, delivery expectations, and evolving operational standards
• Source, negotiate, and book carriers to cover Amazon loads, building a reliable carrier base that delivers consistent service and cost performance
• Partner cross-functionally with the L9 Carrier Development team lead, Operations, and Account Management to align on capacity plans, prebook targets, and service-level commitments
• Track and report on key performance metrics including BIN%, prebook/sameday mix, margin per load, and loads per day to support continuous improvement on the Amazon book

Compensation and Benefits:

• The expected compensation range for this position is between $66,900 - $111,950.
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

• Ability to manage high-volume scheduling and tendering workflows with accuracy and urgency
• 1-3+ years’ experience in logistics, supply chain, or freight brokerage; dedicated account or high-volume operational experience preferred
• Bachelor’s degree preferred
• Demonstrated ability to execute under pressure and manage competing priorities in a high-volume, time-sensitive environment
• Strong understanding of freight brokerage market dynamics, carrier negotiation, and rate management to support both account management and load execution
• Ability to provide real-time brokerage pricing and make booking decisions that balance service commitments with margin targets
• Ability to build and maintain strong working relationships with both internal stakeholders and external carrier partners
• Ability to secure carrier capacity during tight market conditions and peak demand cycles
• Strong team player and committed to teamwork in all situations
• Proficiency with TMS platforms (Mastermind preferred) and comfort navigating multiple systems simultaneously
• Willingness to do whatever it takes to drive the business forward

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement. 

• Ability to manage high-volume scheduling and tendering workflows with accuracy and urgency
• 1-3+ years’ experience in logistics, supply chain, or freight brokerage; dedicated account or high-volume operational experience preferred
• Bachelor’s degree preferred
• Demonstrated ability to execute under pressure and manage competing priorities in a high-volume, time-sensitive environment
• Strong understanding of freight brokerage market dynamics, carrier negotiation, and rate management to support both account management and load execution
• Ability to provide real-time brokerage pricing and make booking decisions that balance service commitments with margin targets
• Ability to build and maintain strong working relationships with both internal stakeholders and external carrier partners
• Ability to secure carrier capacity during tight market conditions and peak demand cycles
• Strong team player and committed to teamwork in all situations
• Proficiency with TMS platforms (Mastermind preferred) and comfort navigating multiple systems simultaneously
• Willingness to do whatever it takes to drive the business forward