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Broker Account Manager Jobs in Reston, VA (NOW HIRING)

... Account Manager is responsible for the implementation and maintenance of all sales programs for designated key accounts while building and leveraging relationships with customers, vendors and broker ...

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Broker Account Manager information

See Reston, VA salary details

$31.2K

$69.6K

$112K

How much do broker account manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for broker account manager in Reston, VA is $69,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $83,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a broker account manager?

To thrive as a Broker Account Manager, you need strong sales acumen, relationship management skills, and a background in finance or business, often supported by relevant industry certifications. Familiarity with CRM software, financial products, and platforms commonly used in brokerage operations is essential. Excellent communication, negotiation, and problem-solving abilities help you build trust and effectively manage broker relationships. These skills ensure you can drive business growth, retain clients, and maintain high levels of satisfaction in a competitive market.

What are some common challenges faced by broker account managers when managing relationships with multiple brokers?

Broker Account Managers often juggle relationships with several brokers, each with unique needs and expectations. A common challenge is ensuring timely communication and tailored support for each broker, while balancing internal priorities and compliance requirements. Managing these relationships effectively requires strong organizational skills and the ability to quickly resolve issues to maintain trust and satisfaction. Building long-term partnerships also involves staying current with industry trends and proactively identifying opportunities for both the broker and your organization.

What is the difference between Broker Account Manager vs Insurance Agent?

AspectBroker Account ManagerInsurance Agent
CredentialsMay require licensing or certifications depending on industryTypically requires state licensing and certifications
Work EnvironmentCorporate offices, client meetings, account managementFieldwork, client consultations, sales
Employer & Industry UsageFinancial, insurance, or brokerage firmsInsurance companies, agencies
Search & Comparison IntentUnderstanding roles, licensing, career pathsSales techniques, licensing, career info

While both roles involve client interaction and industry knowledge, a Broker Account Manager primarily manages client accounts within a brokerage or financial firm, focusing on service and retention. An Insurance Agent mainly sells insurance policies and requires specific licensing. The roles differ in daily tasks, work environment, and career focus, but both require industry certifications and client relationship skills.

What does a broker account manager do?

A broker account manager oversees client accounts within a brokerage firm, providing support, managing relationships, and ensuring clients meet their investment or trading goals. They often coordinate with internal teams, analyze client needs, and use customer relationship management (CRM) tools to maintain service quality and compliance.

What are popular job titles related to Broker Account Manager jobs in Reston, VA?

For Broker Account Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Broker Account Manager jobs in Reston, VA look for?

The top searched job categories for Broker Account Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Broker Account Manager jobs?

Cities near Reston, VA with the most Broker Account Manager job openings:

Account Manager - Commercial Insurance (Construction, Contractors)

Insurance Office of America

Washington, DC

$65K - $80K/yr

Full-time

Medical, Retirement

Re-posted 22 days ago


Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance


Job description

Job Description:

Title:Account Manager - Commercial Lines
Hybrid Preferred:1 day in the Binghamton, NY or Syracuse, NY office
OR Fully Remote: applicants residing in Eastern or Central Time Zones
Book Focus:Construction, Contractors, Habitational | Required: active property & casualty (P&C) license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations

About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable:Monitorreports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitorand maintain activity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 3-5 years of account management experience,or 5+ years in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $65,000.00 - $80,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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