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Broadband Supervisor Jobs (NOW HIRING)

Voice, Video & Data) * Assist with Maintaining accurate digital fiber plant records including entry into the MAPCOM M4 system * Assist with providing fiber plant records to the Broadband Supervisor ...

Whether you're pursuing advanced certifications, mentoring other techs, or exploring supervisor or ... Equal Opportunity Vyve Broadband is an equal opportunity employer. We do not unlawfully ...

Supervisor, Field Service ID: 2831 Location: Hagerstown, MD More about this job > Description Point ... This opportunity is a Point Broadband position, and candidates selected for hire will be employed ...

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Broadband Supervisor information

What are the key skills and qualifications needed to thrive as a Broadband Supervisor, and why are they important?

To thrive as a Broadband Supervisor, you need strong knowledge of broadband technologies, network infrastructure, and leadership experience, often supported by a degree in telecommunications or a related field. Familiarity with network management systems, fiber optic tools, and certifications such as CompTIA Network+ or relevant vendor-specific credentials is typically required. Excellent communication, problem-solving, and team management skills help you effectively coordinate technicians and ensure customer satisfaction. These skills and qualifications are essential for maintaining service quality, minimizing downtime, and leading successful broadband operations.

What are Broadband Supervisors?

Broadband Supervisors are professionals who oversee the installation, maintenance, and operation of broadband internet networks. They manage teams of technicians, coordinate service schedules, and ensure compliance with safety and quality standards. Broadband Supervisors are also responsible for troubleshooting network issues, implementing upgrades, and maintaining customer satisfaction. Their role is crucial in ensuring reliable internet connectivity and efficient service delivery.

How does a Broadband Supervisor typically balance fieldwork and administrative responsibilities?

A Broadband Supervisor usually divides their time between overseeing on-site installation or maintenance crews and handling administrative duties such as scheduling, reporting, and coordinating with upper management. While fieldwork involves ensuring safety standards and technical quality, the administrative side focuses on resource allocation and workflow optimization. Effective supervisors prioritize clear communication and time management to keep projects on track and teams motivated. Adapting quickly to shifting priorities and troubleshooting issues are key challenges in this role.

What is the difference between Broadband Supervisor vs Network Technician?

AspectBroadband SupervisorNetwork Technician
CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; relevant certifications like CompTIA Network+
Work EnvironmentField and office settings, overseeing broadband installation and maintenanceFieldwork, installing, troubleshooting, and repairing network hardware and connections
Industry UsageTelecommunications companies, broadband service providersIT service providers, telecom companies, network installation firms

The Broadband Supervisor manages teams responsible for broadband installation and maintenance, focusing on overseeing operations and ensuring service quality. In contrast, the Network Technician performs hands-on installation, troubleshooting, and repair of network hardware. While both roles require technical knowledge and certifications, the supervisor has more managerial responsibilities, whereas the technician focuses on technical tasks.

More about Broadband Supervisor jobs
What cities are hiring for Broadband Supervisor jobs? Cities with the most Broadband Supervisor job openings:
What states have the most Broadband Supervisor jobs? States with the most job openings for Broadband Supervisor jobs include:
Infographic showing various Broadband Supervisor job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 4% Full Time, 77% Part Time, 2% Temporary, 10% Contract, and 3% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Broadband Maintenance Technician

Broadband Maintenance Technician

Vyve Broadband

Guymon, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago


Vyve Broadband rating

5.8

Company rating: 5.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

65th of 78 rated telecommunications companies


Job description

Keep our communities connected

As a Broadband Network Technician (BT IV–V) at Vyve Broadband, you’ll take the lead on maintaining, optimizing, and repairing the infrastructure that powers the internet and TV experience for entire neighborhoods. This role combines advanced field diagnostics with leadership guiding junior techs, restoring service during outages, and proactively maintaining the HFC plant to prevent issues before they start.
You’ll be the front line of uptime solving challenges others can’t, in an environment that values your expertise and rewards your commitment with tools, training, and a clear path to grow.

What You’ll Do

  • Perform advanced troubleshooting and repair of the hybrid fiber-coax (HFC) network, including RF, AC, DC, and optical systems.
  • Optimize network performance through node balancing, alignment, and signal calibration.
  • Monitor and mitigate signal leakage; ensure full compliance with FCC and local regulations.
  • Maintain documentation and perform scheduled maintenance on standby power supplies.
  • Lead or mentor lower-tier technicians (BT I–III) on field best practices and customer service.
  • Support outage restoration efforts with clear communications to teams and dispatch.
  • Maintain and safely operate a company vehicle and equipment.
  • Record and submit job logs and documentation using mobile devices or work order systems.
What You Bring
  • BT IV certification or equivalent work experience.
  • 6+ months as a Broadband Technician III or equivalent field network experience.
  • Ability to splice coax and fiber optic cable.
  • Proficiency with signal meters, spectrum analyzers, OTDRs, volt-ohm meters, and leak detectors.
  • Strong understanding of HFC and IP networks.
  • Experience reading and interpreting system maps and schematics.
  • Willingness to work outdoors in all weather, on ladders, in confined spaces, and during on-call rotations.
Physical & Work Conditions
  • Comfortable working at heights on poles or ladders (up to 32 feet).
  • Able to lift up to 70 pounds and carry tools and ladders across various terrain.
  • Occasional night and weekend work during outages or maintenance windows.
  • Work in attics, crawl spaces, and near power lines as needed.

Pay and Benefits

  • Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
  • Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
  • 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
  • Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
  • Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
  • Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
  • Growth Opportunities – Leadership development, professional sales training & ongoing learning
Growth & Opportunity
  • We proudly promote from within. Whether you’re pursuing advanced certifications, mentoring other techs, or exploring supervisor or network operations roles, we’ll support your growth.
  • Additional training and certification support available (SCTE, NCTI).

How to Apply
Click Apply to submit your resume. If you meet the qualifications, we’ll reach out within 5 business days to schedule next steps. We move quickly and so does our network.
Equal Opportunity.
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status.

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What Vyve Broadband employees say

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About Vyve Broadband

Sourced by ZipRecruiter

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thryve with Vyve!

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Rye, NY, US

Year founded

2013

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