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Broadband Operations Manager Jobs (NOW HIRING)

JOB SUMMARY The Manager, Government Affairs will support efforts related to government relations ... broadband operations. * Build and maintain positive working relationships with local government ...

... and broadband operations. • Build and maintain positive working relationships with local ... manage multiple priorities in a fast-paced environment. • Proficient in Microsoft Office Suite ...

JOB SUMMARY The Manager, Government Affairs will support efforts related to government relations ... broadband operations. Build and maintain positive working relationships with local government ...

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Broadband Operations Manager information

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$31K

$63.5K

$118.5K

How much do broadband operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for broadband operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a broadband operations manager do?

A Broadband Operations Manager oversees the daily operations and maintenance of broadband network services, ensuring reliable and efficient delivery to customers. Their responsibilities include managing technical teams, monitoring network performance, resolving outages or technical issues, coordinating upgrades, and ensuring compliance with industry standards and regulations. They also work closely with other departments to optimize service delivery and implement new technologies to improve network quality.

What are the key skills and qualifications needed to thrive as a broadband operations manager?

To thrive as a Broadband Operations Manager, you need expertise in network infrastructure, project management, and a relevant degree in telecommunications or a related field. Familiarity with network management systems, fiber optic technology, and certifications like PMP or Cisco are typically advantageous. Strong leadership, analytical thinking, and effective communication are crucial soft skills for overseeing teams and coordinating cross-functional projects. These competencies ensure efficient network operations, service reliability, and successful implementation of broadband initiatives.

What are some common challenges faced by broadband operations managers in ensuring consistent service quality?

Broadband Operations Managers often encounter challenges such as managing network congestion during peak usage times, coordinating rapid responses to outages, and keeping up with evolving technology standards. Ensuring consistent service quality requires close collaboration with technical teams, regular performance monitoring, and proactive maintenance. Additionally, balancing customer expectations with operational limitations and regulatory requirements can be demanding but also provides opportunities for process improvement and innovation.

What is the difference between Broadband Operations Manager vs Network Operations Technician?

AspectBroadband Operations ManagerNetwork Operations Technician
CredentialsBachelor's in telecommunications, engineering, or related field; certifications like Cisco CCNA often preferredAssociate's degree or technical certification in networking or IT; Cisco CCNA or CompTIA Network+ beneficial
Work EnvironmentOffice-based with field visits; overseeing teams and infrastructureField and network sites; troubleshooting and maintaining network hardware
Employer & Industry UsageTelecom companies, ISPs, broadband providersTelecom companies, ISPs, network service providers

The Broadband Operations Manager focuses on overseeing broadband network operations, managing teams, and strategic planning. In contrast, the Network Operations Technician handles technical troubleshooting, maintenance, and hardware support. Both roles are essential in broadband service delivery but differ in scope and responsibilities.

What states have the most Broadband Operations Manager jobs?

States with the most job openings for Broadband Operations Manager jobs include:

What are popular job titles related to Broadband Operations Manager jobs?

For Broadband Operations Manager jobs, the most frequently searched job titles are:

Manager, Government Affairs

Troy, MI • On-site

Ezee Fiber
Telecommunications • 51 - 200 employees

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Ezee Fiber rating

7.8

Company rating: 7.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

OUR VALUES

At Ezee Fiber, our value lies in deliveringSpeed, Simplicity, and Servicein everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

The Manager, Government Affairs will support efforts related to government relations, public policy, and regulatory engagement. This position will help monitor legislative and regulatory activities, maintain relationships with municipalities and industry partners, and assist with initiatives that support the company’s expansion and business operations.

The ideal candidate will possess strong communication and relationship-building skills, the ability to manage multiple priorities, and experience working with local governments, public agencies, or regulatory matters. Experience within telecommunications, infrastructure, utilities, or broadband is preferred.

ESSENTIAL FUNCTIONS
  • Support the company’s government affairs and public policy initiatives across local and state markets.
  • Assist with monitoring legislative, regulatory, and municipal developments impacting telecommunications and broadband operations.
  • Build and maintain positive working relationships with local government officials, municipalities, and community stakeholders.
  • Support franchise, permitting, right-of-way, and municipal coordination efforts as needed.
  • Assist in preparing presentations, reports, briefing materials, and communications related to government affairs activities.
  • Collaborate cross-functionally with Construction, Engineering, Legal, Operations, and Executive Leadership teams to support company initiatives.
  • Represent Ezee Fiber professionally during meetings, public events, and industry functions.
  • Track and maintain records related to government affairs activities and projects.
  • Support advocacy efforts and community engagement initiatives that align with company goals.
QUALIFICATIONS
  • Education: Bachelor’s degree in Public Administration, Political Science, Communications, Business, or a related field preferred.
  • Three to five years of experience in government affairs, public policy, community relations, regulatory affairs, or related experience.
  • Telecommunications, broadband, utility, infrastructure, or municipal experience preferred.
  • Strong communication, presentation, and interpersonal skills.
  • Ability to build and maintain professional relationships with internal and external stakeholders.
  • Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
  • Proficient in Microsoft Office Suite and related business applications.
CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this role, the associate is regularly required to analyze and interpret data, communicate effectively, and remain in a stationary position for extended periods of time. The associate will frequently access, input, and retrieve information using a computer and other standard office productivity devices.

TRAVEL REQUIREMENTS

Travel is required to support company operations, meetings, training, or field activities. Estimated travel is up to 10–20%, depending on business needs.

TOTAL REWARDS
  • Competitive compensation package
  • Health, Dental and Vision insurance
  • 401k match
  • Paid time off and other generous benefit programs
  • Tuition reimbursement
WHY JOIN US?

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the Manager, Government Affairs, you will play a critical role in building a new function that directly impacts our company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.

*We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.

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