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Broadband Operations Manager Jobs (NOW HIRING)

... in CRM. * Collaborate with Product Management, Marketing, Estimating, Operations, and ... Understand broadband operational environments, including headends, regional data centers, OSP ...

The Director will help advance WOW!'s broadband operations and network expansion by supporting ... Develop and manage the municipal relationships needed to maintain and expand WOW!'s network ...

Broadband Sales Engineer

Liberty Lake, WA · On-site

$100K - $135K/yr

... in CRM. * Collaborate with Product Management, Marketing, Estimating, Operations, and ... Understand broadband operational environments, including headends, regional data centers, OSP ...

... and broadband operations. • Build and maintain positive working relationships with local ... manage multiple priorities in a fast-paced environment. • Proficient in Microsoft Office Suite ...

From delivering affordable broadband to protecting against cybersecurity threats and building ... The Operations Manager is a proactive problem-solver who can navigate and optimize budget ...

From delivering affordable broadband to protecting against cybersecurity threats and building ... The Operations Manager is a proactive problem-solver who can navigate and optimize budget ...

From delivering affordable broadband to protecting against cybersecurity threats and building ... The Operations Manager is a proactive problem-solver who can navigate and optimize budget ...

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Broadband Operations Manager information

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$31K

$63.5K

$118.5K

How much do broadband operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for broadband operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a broadband operations manager do?

A Broadband Operations Manager oversees the daily operations and maintenance of broadband network services, ensuring reliable and efficient delivery to customers. Their responsibilities include managing technical teams, monitoring network performance, resolving outages or technical issues, coordinating upgrades, and ensuring compliance with industry standards and regulations. They also work closely with other departments to optimize service delivery and implement new technologies to improve network quality.

What are the key skills and qualifications needed to thrive as a broadband operations manager?

To thrive as a Broadband Operations Manager, you need expertise in network infrastructure, project management, and a relevant degree in telecommunications or a related field. Familiarity with network management systems, fiber optic technology, and certifications like PMP or Cisco are typically advantageous. Strong leadership, analytical thinking, and effective communication are crucial soft skills for overseeing teams and coordinating cross-functional projects. These competencies ensure efficient network operations, service reliability, and successful implementation of broadband initiatives.

What are some common challenges faced by broadband operations managers in ensuring consistent service quality?

Broadband Operations Managers often encounter challenges such as managing network congestion during peak usage times, coordinating rapid responses to outages, and keeping up with evolving technology standards. Ensuring consistent service quality requires close collaboration with technical teams, regular performance monitoring, and proactive maintenance. Additionally, balancing customer expectations with operational limitations and regulatory requirements can be demanding but also provides opportunities for process improvement and innovation.

What is the difference between Broadband Operations Manager vs Network Operations Technician?

AspectBroadband Operations ManagerNetwork Operations Technician
CredentialsBachelor's in telecommunications, engineering, or related field; certifications like Cisco CCNA often preferredAssociate's degree or technical certification in networking or IT; Cisco CCNA or CompTIA Network+ beneficial
Work EnvironmentOffice-based with field visits; overseeing teams and infrastructureField and network sites; troubleshooting and maintaining network hardware
Employer & Industry UsageTelecom companies, ISPs, broadband providersTelecom companies, ISPs, network service providers

The Broadband Operations Manager focuses on overseeing broadband network operations, managing teams, and strategic planning. In contrast, the Network Operations Technician handles technical troubleshooting, maintenance, and hardware support. Both roles are essential in broadband service delivery but differ in scope and responsibilities.

What states have the most Broadband Operations Manager jobs?

States with the most job openings for Broadband Operations Manager jobs include:

What are popular job titles related to Broadband Operations Manager jobs?

For Broadband Operations Manager jobs, the most frequently searched job titles are:

Technical Operations Supervisor

Seneca, SC • On-site

Vyve Broadband
IT Services • 201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago


Vyve Broadband rating

6.0

Company rating: 6.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

84th of 101 rated telecommunications companies


Job description

Technical Operations Supervisor
Join Vyve Broadband — where your leadership keeps communities connected.
We deliver high‑speed internet, fiber, TV, and voice services to non‑urban markets in 16 states.
What you’ll do:

  • Lead and develop field technicians to deliver exceptional service
  • Troubleshoot and resolve system issues, ensuring top‑quality performance
  • Oversee daily operations, budgets, and compliance with FCC standards
  • Build strong relationships with local communities and authorities
  • Foster a culture of safety and growth
What we’re looking for:
  • 5+ years of supervisory experience in cable, broadband, or a related field
  • Strong technical knowledge of system operations and evolving technologies
  • Maintenance telecommunications experience  
  • Hands‑on leadership style and problem‑solving skills
  • Ability to lift 75 lbs. and work in the field as needed
Why Join Vyve?
We take care of our people so you can take care of business.
  • Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
  • Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
  • 401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
  • Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
  • Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
  • Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
  • Growth Opportunities – Leadership development, professional sales training & ongoing learning

Make an impact. Lead a team. Keep people connected.
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

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About Vyve Broadband

Sourced by ZipRecruiter

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thryve with Vyve!

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Rye, NY, US

Year founded

2013

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