To thrive at Bright Heart Health, professionals typically need a clinical background in behavioral health or addiction treatment, with relevant licensure (such as LCSW, LMFT, LPC, or similar) and experience in telehealth models. Proficiency in telemedicine platforms, electronic health records (EHRs), and compliance with HIPAA regulations are essential. Exceptional communication, empathy, and the ability to motivate clients in a virtual environment are standout soft skills. These capabilities are crucial for effectively delivering remote care, ensuring positive patient outcomes, and maintaining regulatory compliance.