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Brand Success Manager Jobs in Delaware (NOW HIRING)

Logan, UT- 9am-6pm MT We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision ...

Brand Ambassador (Seasonal)

Newark, DE · On-site

$17 - $20.40/hr

We drive innovation by finding new, better ways to achieve success. We earn trust through honesty ... Actively participate in the performance and talent management processes including being open to ...

... management. If you're people-savvy, energetic, and results-driven, we'll give you everything you ... No problem-we'll set you up for success * Career Growth - Clear path into sales, leadership, and ...

... management. If you're people-savvy, energetic, and results-driven, we'll give you everything you ... No problem--we'll set you up for success * Career Growth - Clear path into sales, leadership, and ...

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Brand Success Manager information

See Delaware salary details

$29.5K

$84.2K

$143.1K

How much do brand success manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for brand success manager in Delaware is $84,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $109,100.00 per year, depending on experience, location, and employer.

How does a Brand Success Manager typically collaborate with cross-functional teams to achieve brand goals?

As a Brand Success Manager, collaboration with cross-functional teams is essential to drive consistent brand messaging and performance. You will frequently work alongside marketing, sales, product development, and customer support teams to align strategies and ensure that brand initiatives are executed effectively. Regular meetings, shared project management tools, and open communication channels are common practices to keep everyone informed and on track. This collaborative environment helps address challenges quickly and fosters innovation, directly contributing to the overall success and growth of the brand.

What are the key skills and qualifications needed to thrive as a Brand Success Manager, and why are they important?

To thrive as a Brand Success Manager, you need expertise in brand strategy, marketing analytics, and client relationship management, often supported by a degree in marketing, communications, or business. Familiarity with CRM platforms, social media management tools, and digital marketing analytics systems is typically required. Strong interpersonal skills, creativity, and proactive problem-solving set exceptional candidates apart in this role. These competencies are crucial for effectively driving brand growth, ensuring client satisfaction, and adapting to dynamic market trends.

What is the difference between Brand Success Manager vs Brand Manager?

AspectBrand Success ManagerBrand Manager
Primary FocusCustomer satisfaction, brand loyalty, and post-sale successBrand development, positioning, and overall brand strategy
Required SkillsCustomer relationship management, communication, analyticsMarket research, branding, marketing strategy
Work EnvironmentCustomer-facing, cross-functional teams, post-sales supportMarketing departments, creative teams, strategic planning
Common Industry UsageTech, SaaS, retail, service industriesConsumer goods, fashion, FMCG, marketing agencies

The main difference between a Brand Success Manager and a Brand Manager lies in their focus areas. The Brand Success Manager emphasizes customer satisfaction and loyalty, ensuring clients derive value from the brand after purchase. Conversely, the Brand Manager concentrates on developing and executing brand strategies to position the brand in the market. Both roles require branding knowledge, but their responsibilities and interactions with customers differ significantly.

What is a brand success manager?

A brand success manager is responsible for developing and maintaining a company's brand strategy to ensure brand consistency and growth. They analyze market trends, collaborate with marketing teams, and use tools like analytics platforms to measure brand performance. Strong communication, strategic thinking, and knowledge of branding principles are essential for this role.

What are popular job titles related to Brand Success Manager jobs in Delaware?

For Brand Success Manager jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Brand Success Manager jobs?

Cities in Delaware with the most Brand Success Manager job openings:

Infographic showing various Brand Success Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $84,233 per year, or $40.5 per hour.

Customer Success Manager

CSC

Wilmington, DE • On-site

Other

Posted 21 days ago


Job description

Customer Success Manager (West Coast)

Hybrid Work Model (3 days onsite, 2 days remote)Location: Either Wilmington, DE or Logan, UT

Hours: Wilmington, DE- 11am-8am ET; Logan, UT- 9am-6pm MT

We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face-to-face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.

What You'll Do For Us:

  • Build relationships with B and C-Level Executives to gain a deep understanding of customers' business and goals/KPIs;
  • Proactively educate clients about industry developments and potential impacts to their business and online strategy;
  • Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC;
  • Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget;
  • Manage customer relationships to ensure retention and satisfaction in assigned accounts;
  • Partner with Sales to develop and execute on account plans;
  • Identify and help develop additional client contacts within assigned accounts:
  • Identify and generate new Sales leads;
  • Provide budget projections and conduct contract and price negotiations for assigned accounts;
  • Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel
  • Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system
  • Keep up to date on industry news
  • Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
  • Sharing sales, product knowledge and ideas with other team members
  • **This position is not commission based, but there is an incentive program for top performers**

What technical skills, experience, and qualifications do you need?

  • 3+ years B2B Account Management experience
  • Comfort and experience working with B and C-level executives
  • A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
  • Excellent analytical and problem-solving skills
  • Ability to think proactively and strategically to meet the clients' needs
  • Relentless dedication to outstanding customer service
  • Ability to handle escalated client issues with a steady hand
  • Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
  • Strong negotiation skills and business acumen
  • Quick learner with a demonstrated passion for technology and the Internet ecosystem
  • Ability to work as part of a team and collaborate effectively with colleagues
  • Salesforce CRM experience preferred, but not required
  • Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
  • Multi-lingual preferred, but not required