Brand Specialist Jobs (NOW HIRING)

Description

Thousand Oaks, CA | Mercedes-Benz | Luxury brand | Brand Specialist | Sales Consultant | No automotive experience required | Hospitality and sales welcome | Southern California | Veterans encouraged to apply | $50,000 - $100,000+

IS THIS YOU?

You're warm, polished, and naturally gifted at creating memorable experiences for the people you serve

You come from hospitality, luxury retail, sales, or another guest-facing role -- and you're ready to channel those skills into a high-earning career at one of the world's most prestigious automotive brands

You don't need automotive experience. You need drive, presence, and a genuine passion for delivering an exceptional guest experience. 

Our best Brand Specialists have come from luxury hotels, high-end retail, restaurants, fitness, financial services, and beyond.

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Thousand Oaks represents one of the most storied luxury automotive brands in the world -- a name synonymous with engineering excellence, design, and a guest experience that matches the vehicle. Our Brand Specialists are the people who bring that experience to life in the showroom. No automotive background required. We hire for character, hospitality instinct, and a genuine desire to grow.

WHAT YOU'LL DO

Welcome guests to Mercedes-Benz of Thousand Oaks with genuine warmth and professionalism -- creating a first impression that reflects the standard of the brand

Guide guests through the Mercedes-Benz lineup with curiosity and enthusiasm -- learning the vehicles deeply and connecting their features to what matters most to each individual buyer

Listen carefully to understand each guest's needs, lifestyle, and priorities -- then present the right vehicle with confidence and clarity

Conduct engaging, informative vehicle demonstrations and test drives that bring the Mercedes-Benz experience to life

Build lasting guest relationships through consistent, thoughtful follow-up -- maintaining a disciplined pipeline in the CRM

Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process

Represent the Mercedes-Benz brand and Swickard's hospitality standard in every interaction -- on the floor, on the phone, and online

Meet monthly performance targets while maintaining excellent guest satisfaction scores

WHAT WE'RE LOOKING FOR

No automotive experience required -- we will invest in your brand and product training from day one

Previous experience in hospitality, luxury retail, sales, or a guest-facing role strongly preferred

Polished, professional presence -- Mercedes-Benz guests expect to feel genuinely welcomed and well-served from the first interaction

Natural communicator who listens well, builds rapport quickly, and follows through with integrity

Self-motivated with a hunger to grow your earnings and your career

Comfortable with CRM tools and digital communication -- or quick to learn them

Valid driver's license with a clean driving record

A genuine hospitality mindset -- the guest experience is not a task, it's the standard

WHAT WE OFFER

Income potential of $50,000 - $100,000+ annually

Paid Mercedes-Benz brand and product training -- immersive, manufacturer-supported, and designed to make you a genuine brand expert

Medical, dental, and vision insurance

Life insurance and supplemental coverage options

Paid time off and paid holidays

Clear career path -- strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard

Employee vehicle purchase and service discounts

A team culture built on hospitality, accountability, and the shared belief that how you treat people is everything

WHY MERCEDES-BENZ OF THOUSAND OAKS

Mercedes-Benz is one of the most recognized and respected luxury brands in the world -- the brand story sells itself when a knowledgeable, passionate consultant tells it

Thousand Oaks is a strong, affluent Southern California market with a loyal Mercedes-Benz guest base -- guests here return to the Brand Specialists who make them feel genuinely valued

We develop Brand Specialists from outside automotive -- the product training is structured, the mentorship is real, and the earning potential grows with your expertise

Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Brand Specialist does every day

Leadership that invests in your development and celebrates the consultants who build lasting guest loyalty

Mercedes-Benz of Thousand Oaks is a store where a hospitality-first Brand Specialist can build a genuinely rewarding career. The brand opens doors, the market supports it, and the training will give you everything you need to represent one of the world's most iconic names with confidence and authenticity.

If you're warm, driven, and ready to bring your guest-facing skills to the world of Mercedes-Benz -- we'd like to meet you.