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Branch Operations Manager Jobs in Spokane, WA (NOW HIRING)

pmsi

Regional Director of Operations

Pasco, WA

$120K - $140K/yr

Assess Branch Operations Manager for effectiveness, elevate role expectations, and provide recommendations related to development, succession, accountability, and role fit. * Serve as an aligned and ...

New

Wells Fargo

Branch Manager Spokane

Spokane, WA · On-site

You will balance growth objectives with strong operational risk management to protect customers, employees, and the company. Your onboarding starts with participation in the Branch Manager Readiness ...

Alsco Inc

Operations Manager

Spokane, WA

The Operations Manager is responsible for overall direction of Plant Operations. This position is ... Additional Functions: - May work with and support other branch personnel as required by supervision.

New

Alsco Inc

Operations Manager

Spokane, WA

The Operations Manager is responsible for overall direction of Plant Operations. This position is ... Additional Functions: - May work with and support other branch personnel as required by supervision.

New

Alsco

Operations Manager

Spokane, WA · On-site

The Operations Manager is responsible for overall direction of Plant Operations. This position is ... Additional Functions: - May work with and support other branch personnel as required by supervision.

New

Alsco External

Operations Manager

Spokane, WA · On-site

The Operations Manager is responsible for overall direction of Plant Operations. This position is ... Additional Functions: - May work with and support other branch personnel as required by supervision.

New

Sunbelt Rentals

Branch Manager

Airway Heights, WA · On-site

$70K - $110K/yr

Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... The role is also responsible for the unit's operational and financial reporting functions.

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How much do branch operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for branch operations manager in Spokane, WA is $72,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

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Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Spokane, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $73,570 per year, or $35.4 per hour.

Branch Manager - Segment or Small Geography

Spokane, WA • On-site

Cummins
Transportation Equipment Manufacturing • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 269 frontline employees who took The Breakroom Quiz

115th of 545 rated manufacturers

People enjoy working here

Good employer

Recommended by students

Learn more about Cumminsexternal

$105K - $158K/yr

Full-time

Re-posted yesterday

Job description


We are looking for a talented Branch Manager - Segment or Small Geography to join our team in General Management in Spokane, WA.
In this role, you will make an impact in the following ways:
  • Drive consistent financial performance by owning P&L across multiple branches, aligning execution to the Annual Operating Plan, and actively managing key metrics like profitability, asset utilization, and balanced scorecards.
  • Scale business growth across the region by leading market analysis, executing sales and marketing plans, and building strong customer relationships and strategic partnerships.
  • Elevate customer experience and loyalty by fostering a service-first culture, improving Net Promoter Scores, and ensuring consistent, high-quality branch operations.
  • Strengthen operational excellence by optimizing branch processes, improving Repair Event Cycle Time, and proactively addressing recurring warranty issues to enhance product and service quality.
  • Build a high-performing leadership pipeline by coaching, developing, and holding Branch Managers accountable through clear goals, work plans, and Individual Development Plans.
  • Ensure safety, compliance, and corporate responsibility by upholding health, safety, and environmental standards while promoting a culture that supports employees and the community.
  • Align regional strategy with enterprise goals by developing a deep understanding of Cummins' business across markets and translating that into locally effective execution.
  • Lead with accountability and collaboration by coordinating across functions, empowering teams, and ensuring day-to-day branch operations consistently deliver on performance, customer satisfaction, and growth objectives.

Responsibilities
To be successful in this role you will need the following:
  • Apply strong financial acumen to interpret P&L, scorecards, and asset metrics-making data-driven decisions that improve profitability and operational efficiency across branches.
  • Build and lead high-performing teams by creating alignment, leveraging diverse strengths, and fostering accountability among Branch Managers and their teams.
  • Use business insight to guide strategy by connecting market trends, regional dynamics, and Cummins' broader goals into actionable plans that drive growth.
  • Communicate with clarity and purpose across all levels-ensuring expectations, priorities, and performance insights are well understood and acted upon.
  • Lead with a customer-first mindset by strengthening relationships, improving service delivery, and ensuring branches consistently meet or exceed customer expectations.
  • Develop talent and drive engagement by coaching leaders, supporting career growth, and creating an environment where employees are motivated and empowered to perform at their best.
  • Champion a culture of safety, accountability, and inclusion by influencing positive HSE behaviors, valuing diverse perspectives, and effectively managing conflict when it arises.
  • Deliver consistent results through operational excellence by optimizing service capability, capacity, and coverage-ensuring the right resources, processes, and performance standards are in place to meet business and customer needs.

Qualifications
Education, Licenses, Certifications:
  • College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
  • Six Sigma Green Belt certification or Sponsor certification preferred

Experience:
  • Significant relevant experience required, including managerial and budgetary experience.

Additional Skills/Experience:
  • Minimum 3-5 years of operational management experience leading multi-segment service operations (Power Generation, On Highway, and Industrial)
  • Demonstrated experience leading large service operations teams, including technicians, supervisors, and support staff
  • Proven ability to manage complex, multi-segment service environments with competing customer and operational priorities
  • Strong track record of delivering results across key operational metrics (productivity, work in progress, financial performance, and customer satisfaction)
  • Experience partnering cross-functionally with Service, Parts, and Sales to drive business performance

About Us
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919

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