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Branch Operations Manager Jobs in Sandy, UT (NOW HIRING)

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Branch Operations Manager information

See Sandy, UT salary details

$37.1K

$68.1K

$108.3K

How much do branch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for branch operations manager in Sandy, UT is $68,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $82,200.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
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Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Sandy, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $68,108 per year, or $32.7 per hour.

Bilingual Assistant Branch Manager

Granite Credit Union

Taylorsville, UT • On-site

$22/hr

Full-time

Posted 9 days ago

Job description

Job Title: Branch Assistant
Location: Taylorsville Branch
Status: Full-Time (40 hours a week, some Saturdays required)
Position Purpose
Assist the Branch Manager in assigned duties to provide quality member service. Coach and mentor staff as needed to achieve goals and develop skills. Ensure that established policies and procedures are followed and implemented to protect Granite Credit Union and its members. Assist in scheduling employees. Assist the branch in achieving all service and sales goals. Performs various branch functions as required. Your effective communication in both English and Spanish will be crucial in building strong relationships with our diverse community and ensuring an outstanding member experience.
Essential Duties, Skills & Abilities
  • Exhibit outstanding member services skills by applying Granite Credit Union Service Standards and Core Values.
  • Oversee day-to-day branch operations to ensure efficiency and compliance with policies.
  • Proven ability to promote a team environment. Supervise and train branch staff to uphold service standards.
  • Ability to perform teller, new account, account maintenance and lending operations.
  • Promotes branch business development and seeks to broaden member base. Actively rescues loans and provides service solutions to members.
  • Assist other employees in the branch by answering questions, solving problems, and helping with complex work-related matters.
  • Assists in training, directing and monitoring attendance. Monitors performance and makes recommendations to manager for coaching. Works with branch personnel to improve cross selling and balancing skills and to provide updates on policy and procedure changes.
  • Investigates and resolves member complaints, and researches member situations to resolve issues involving fees, loan servicing, etc.
  • Performs branch opening and closing duties as assigned.
  • Exercises direct supervision over assigned staff, including approval of corrections and overrides, compliance with company policies and procedures and completion of all daily posting and reconciliations.
  • Reviews and evaluates Member Service Representative performance at regular intervals. Ensures minimum performance standards are met.
  • Interviews prospective candidates for Member Service positions, may make recommendations to the Branch Manager.
  • Handle Glia calls and live chats to assist members with inquiries.
  • Work at any location serviced in our field of membership as needed.
  • Professionally express oneself through written and oral communication.
  • Ensure that all information and transactions regarding credit union members are kept confidential
  • Maintain the security of the work area and keep it organized and neat in appearance.
  • Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
  • Promote a professional appearance and attitude.
  • Basic computer operating skills such as email, Microsoft Office, etc.
  • Ability to develop, train and motivate employees preferred.
  • Attend meetings as required.
  • Other duties as assigned.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Experience
At least six months of branch experience is preferred.
At least six months of lending experience preferred.
Bilingual proficiency in English and Spanish required.
Education
High School Diploma or equivalent.
Granite Federal Credit Union is an Affirmative Action/Equal Opportunity Employer, including individuals with disabilities and veterans. Upon request, reasonable accommodations to the application and/or interview process will be provided.
June 26, 2026

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