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Branch Manager Jobs in Needham, MA (NOW HIRING)

Middlesex Savings Bank

Branch Manager III

Wayland, MA · On-site

The Branch Manager III oversees a medium or large size branch, ensuring that the branch functions in an effective and efficient fashion. They manage staff and schedules; coordinate and delegate work ...

Needham Bank

Branch Manager

Boston, MA · On-site

$86K - $121K/yr

Oversees all aspects of branch performance. Increase the bank's market share by maximizing sales opportunities through relationship management and business development efforts. Develop a culture ...

Middlesex Savings Bank

Branch Manager III

Wayland, MA · On-site

The Branch Manager III oversees a medium or large size branch, ensuring that the branch functions in an effective and efficient fashion. They manage staff and schedules; coordinate and delegate work ...

Middlesex Savings Bank

Branch Manager III

Wayland, MA · On-site

The Branch Manager III oversees a medium or large size branch, ensuring that the branch functions in an effective and efficient fashion. They manage staff and schedules; coordinate and delegate work ...

Middlesex Savings Bank

Branch Manager III

Cochituate, MA · On-site

$100 - $125/hr

The Branch Manager III oversees a medium or large size branch, ensuring that the branch functions in an effective and efficient fashion. They manage staff and schedules; coordinate and delegate work ...

New

East West Bank

Branch Manager

Boston, MA · On-site

$100 - $125/hr

The BM manages the branch using effective strategies to make sure that annual branch goals are met. He/she also provides exceptional customer service to all clients, works with other product managers ...

East West Bank

Branch Manager

Boston, MA · On-site

$71K - $140K/yr

The BM manages the branch using effective strategies to make sure that annual branch goals are met. He/she also provides exceptional customer service to all clients, works with other product managers ...

East West Bank

Branch Manager

Boston, MA · On-site

$71K/yr

The BM manages the branch using effective strategies to make sure that annual branch goals are met. He/she also provides exceptional customer service to all clients, works with other product managers ...

Reading Co-Operative

Branch Manager

Andover, MA · On-site

$88K - $98K/yr

Service small business customers with their business and cash management product needs. * Actively participate in and lead branch involvement in community events and outreach. Ideal candidate:

Mass Bay Credit Union

Branch Manager

Everett, MA · On-site

$65K - $80K/yr

Branch Manager - F/T ABOUT USCelebrating over 85 years in business, Mass Bay Credit Union has over $300M in assets, continues to grow, and is proud to be 19,000 members strong! We've recently ...

Sunbelt Rentals

Branch Manager

Shrewsbury, MA · On-site

$80K - $126K/yr

Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Have overall responsibility for the performance of a multi-million dollar revenue business Leverage ...

Winchester Savings Bank

Branch Manager

Wakefield, MA · On-site

$75K - $116K/yr

Manage all branch personnel and activity according to Bank policies and procedures including staff training, development, and future growth plans; recommendations for staffing, including various ...

Eastern Bank

Branch Manager

Brockton, MA · On-site

$59K - $95K/yr

Manage and develop branch staff through observational coaching sessions, joint sales calls where applicable, using the coaching models, defined sales activities, and consultative customer sales tools.

Sunbelt Rentals

Branch Manager

Shrewsbury, MA · On-site

$80K - $126K/yr

Summary Branch Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: Have overall responsibility for the performance of a multi-million dollar revenue business Leverage ...

Triangle Services - Mass

Branch Manager

Boston, MA · On-site

$90K - $110K/yr

Branch Manager - Facility Services (Boston) Company: Triangle Services About Triangle Services Triangle Services is a family-owned business providing services to Fortune 500 companies and local ...

Eastern Bank

Branch Manager

Mansfield, MA · On-site

$100 - $125/hr

Manage and develop branch staff through observational coaching sessions, joint sales calls where applicable, using the coaching models, defined sales activities, and consultative customer sales tools.

Eastern Bank

Branch Manager

Mansfield, MA · On-site

$59K - $95K/yr

Manage and develop branch staff through observational coaching sessions, joint sales calls where applicable, using the coaching models, defined sales activities, and consultative customer sales tools.

Eastern Bank

Branch Manager

Brockton, MA · On-site

$59K - $95K/yr

Manage and develop branch staff through observational coaching sessions, joint sales calls where applicable, using the coaching models, defined sales activities, and consultative customer sales tools.

Dasco HME LLC

Branch Manager

Hopkinton, MA · On-site

$60K - $80K/yr

Responsible for the people, processes and systems related to the assigned branch's daily operations. This position manages local scheduling, staff training and development, inventory and warehousing ...

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All JobsBranch JobsBranch Manager JobsBranch Manager Jobs in Needham, MA

Branch Manager information

See Needham, MA salary details

$31K

$80.6K

$129.1K

How much do branch manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for branch manager in Needham, MA is $80,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $93,700.00 per year, depending on experience, location, and employer.

What is a branch manager?

A Branch Manager is a professional responsible for overseeing the day-to-day operations of a branch office, typically within a bank or other financial institution. Their duties include managing staff, meeting sales targets, ensuring customer satisfaction, and maintaining compliance with company policies and regulations. Branch Managers play a key role in driving business growth, developing their teams, and representing the company within the local community.

What does a branch manager do?

Branch manager jobs can be found at a bank, car rental company, manufacturing company, or in retail. Their responsibilities are similar, but some duties depend on the specific field. As a branch manager at a bank, their responsibilities are to oversee the daily operations, manage employees, and meet with clients. Tasks may be similar at a car rental facility, but also include inspecting cars, ensuring that insurance paperwork is up to date, and balancing books.

What are the key skills and qualifications needed to thrive as a branch manager?

To thrive as a Branch Manager, you need strong leadership, financial management, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, banking or retail management systems, and sales analytics tools is typically required. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and foster positive client relationships. These skills are essential to meet performance targets, ensure operational efficiency, and drive branch growth.

How do branch managers typically balance administrative duties with team leadership responsibilities?

Branch Managers often face the challenge of managing both operational tasks—such as reporting, compliance, and budget oversight—and leading their team to achieve sales and customer service goals. Successful managers allocate dedicated time for administrative work while maintaining an open-door policy to support and coach staff throughout the day. Regular team meetings, clear goal-setting, and delegation of certain tasks help Branch Managers stay organized and ensure the branch operates smoothly. This balance is essential for meeting targets and fostering a positive work environment.

What is the difference between Branch Manager vs Loan Officer?

AspectBranch ManagerLoan Officer
Required CredentialsOften requires management experience, sometimes a degree in business or financeTypically requires a finance or banking-related degree, licensing, and certifications
Work EnvironmentOversees branch operations, manages staff, and ensures customer serviceWorks directly with clients to evaluate and approve loan applications
Employer & Industry UsageBanking, credit unions, financial institutionsMortgage companies, banks, credit unions

While both roles operate within banking and finance, a Branch Manager oversees overall branch operations and staff, whereas a Loan Officer focuses on evaluating and processing loan applications. The roles often collaborate but differ in responsibilities and required credentials.

Is it hard to be a branch manager?

Being a branch manager involves overseeing daily operations, managing staff, and meeting sales targets, which can be demanding and require strong leadership, organizational, and communication skills. The role often requires experience in the industry, problem-solving abilities, and sometimes certification or training, making it a challenging but rewarding position for those prepared for the responsibilities.
More about Branch Manager jobs

What job categories do people searching Branch Manager jobs in Needham, MA look for?

The top searched job categories for Branch Manager jobs in Needham, MA are:

What cities near Needham, MA are hiring for Branch Manager jobs?

Cities near Needham, MA with the most Branch Manager job openings:

Branch Manager jobs near you
Infographic showing various Branch Manager job openings in Needham, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $80,585 per year, or $38.7 per hour.

Branch Manager III

Middlesex Savings Bank

Wayland, MA • On-site

Full-time

Re-posted 15 days ago

Job description

Overview
It is the responsibility of the Branch Manager III to represent Middlesex Savings Bank to the public and to their employees, and to promote the Bank's core values and mission. They accomplish this by focusing on the customer and employee experience, development of staff, achievement of operational excellence, achievement of performance goals, solid decision-making, and a commitment to the success of the Bank and of their team. The Branch Manager III oversees a medium or large size branch, ensuring that the branch functions in an effective and efficient fashion. They manage staff and schedules; coordinate and delegate work assignments; develop and support branch service and sales goals, and assist staff in meeting those goals; conduct a wide array of customer transactions; and recommend product and services in conformance with established Bank objectives.
Responsibilities
  • Customer Experience - Responsible for managing the experience of customers within the branch. Develops an understanding of customers' needs and expectations, and ensures that all team members offer products and services that address those needs and expectations. Develops new business by establishing and growing customer relationships and ensuring staff do the same, including utilization of business partners as appropriate. Uses knowledge of communication styles to effectively de-escalate difficult customer situations, as well as to ensure understanding with staff and customers. Mentors others to develop communication and interaction skills. Acts as an advocate for the customer experience within the division, participating in or leading CX related initiatives or projects as appropriate.
  • Staff & Team Development - Develops staff skills and expertise by setting clear expectations and objectively assessing competencies, including performance evaluations. Ensures staff have tools to support the customer experience, such as product knowledge, including digital products, knowledge of policies and procedures, etc. The Branch Manager III uses coaching skills to develop their staff and holds staff accountable for their performance. They mentor their supervisors in effective coaching to ensure optimal employee development. Handles constructive action and difficult employee situations, collaborating with HR appropriately. Makes thoughtful hiring and promoting decisions while considering long-term succession. Acts as a staff development resource for other managers in the division.
  • Operational Excellence - Ensures quality and accuracy of work, and that branch controls are effective and performed in a timely manner. Balances risk mitigation and procedural accuracy with customer expectations; makes exceptions appropriately. Effectively handles escalated issues, from their own branch or from other branches as appropriate. Ensures staff demonstrates operational expertise and understanding of policies, procedures and risks. Works with branch supervisors to develop their proficiency with branch controls and security. Utilizes tools to monitor staffing levels and increase efficiency as appropriate while maintaining service levels. Acts as a resource for the branch staff for all operational questions and issues. Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance and industry developments and apprises staff of same. Complies with all Bank policies including those pertaining to confidentiality, email, and others.
  • Influence & Credibility - Leads by example as an active part of the branch and region teams. Performs the functions of an Assistant Branch Manager, Senior Banker or Banker as necessary and appropriate. Inspires team to adopt a shared vision and objectives in support of the Bank's strategic goals. Takes personal ownership and accountability for their performance and that of their team. The Branch Manager III acts as a resource to both their own team and to others within the division. Participates in or leads projects and initiatives as appropriate. Serves as a mentor to other managers or team members. Follows through on tasks and assignments; manages time and priorities effectively and demonstrates flexibility. Expresses ideas well and clearly; uses professional written, verbal and electronic communications. Responsible for management of the branch facility and for representing the Bank in the branch community, including participating in various community activities. Fosters relationships within the branch community and keeps self and management apprised of relevant events or opportunities. Represents the Bank as a volunteer or leader in local community organizations.
  • Decision Making - Makes decisions dependably and consistently in alignment with the values and standards of the Bank. Focuses on performance and development goals and uses planning to drive results. Draws on knowledge, experience and insights and recommends solutions when raising problems or issues. Thinks ahead in order to act on future opportunities and challenges. Develops decision-making skills in supervisors and staff by demonstrating sound practices and coaching their team members.
  • Miscellaneous - Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Performs other related and unrelated duties as required.

Requirements
Education
  • Bachelor's Degree or its equivalent is required
Work Experience
  • 5+ years of branch banking experience or similar customer service related position within banking is required
  • 3+ years of management experience is required
Knowledge, Skills, and Abilities
  • Strong management, customer service, business development and problem resolution skills.
  • Demonstrated leadership ability.
  • Demonstrated organizational, communication, and interpersonal skills.
  • Must possess strong attention to detail.
  • Must possess at least intermediate technology skills, including knowledge of Microsoft Office applications.
  • Must demonstrate initiative and ability to make decisions independently.
  • Must demonstrate knowledge of bank and branch security procedures.
  • Must be able to work extended and weekend hours.
  • Scheduling and work location flexibility required.
  • Must be able to sit for extended periods of time.
  • Must be able to lift and carry at least 25 pounds.
Licenses and Certifications
  • Must attain designation of Notary Public within 6 months Required

Expected Pay Range
The expected annual pay range for this role is $76,463 to $135,731. This pay range is the annual salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.
EEO Statement
Middlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with Disabilities

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