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Branch Customer Service Representative Jobs (NOW HIRING)

AAA Auto Club Group

$19/hr

The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ...

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MSCCN

Branch Customer Service Rep - Ocala, FL

Ocala, FL · On-site

$19 - $21.50/hr

The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ...

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Branch Customer Service Representative information

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How much do branch customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for branch customer service representative in the United States is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What are the highest paying customer service jobs?

Customer service roles with higher pay often include positions such as technical support specialists, customer success managers, and call center managers, especially in industries like technology, finance, and healthcare. These roles typically require specialized skills, certifications, or experience and may involve supervisory responsibilities or advanced technical knowledge.

What does a Branch Customer Service Representative do?

A Branch Customer Service Representative assists customers with their banking needs at a branch location. Their duties typically include opening and closing accounts, processing transactions, answering account inquiries, and addressing customer concerns. They play a key role in providing excellent customer service, resolving issues, and promoting bank products and services. Additionally, they may be responsible for ensuring compliance with banking regulations and maintaining accurate records.

What is a branch service representative?

A branch customer service representative is a professional who assists customers at a bank or financial institution branch. They handle transactions, answer inquiries, and provide information about products and services, often using banking software and maintaining compliance with financial regulations.

What is a branch customer service representative job description?

A branch customer service representative is responsible for assisting customers with banking transactions, providing information about products and services, and resolving account issues at a bank branch. They typically handle tasks such as deposits, withdrawals, and account inquiries, often using banking software and maintaining compliance with financial regulations. Strong communication skills and attention to detail are essential for success in this role.

What is the difference between Branch Customer Service Representative vs Teller?

AspectBranch Customer Service RepresentativeTeller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; cash handling experience
Work EnvironmentBank branches; customer interactionBank tellers; cash transactions
Employer & Industry UsageBanking institutions; customer support rolesBanking branches; cash handling positions
Common Search & ComparisonCustomer service roles in bankingCash handling and transaction roles

The main difference is that a Branch Customer Service Representative focuses on assisting customers with account inquiries, product information, and service issues, while a Teller primarily handles cash transactions and deposits. Both roles require strong communication skills and are essential in banking customer service, but they differ in daily responsibilities and specific skill sets.

Is CSR a good entry level position?

A Branch Customer Service Representative (CSR) position is typically considered a good entry-level role in the banking and retail industries. It provides foundational skills in customer interaction, communication, and problem-solving, which can lead to advancement within the company or related fields. Many employers offer on-the-job training and do not require prior experience, making it accessible for those starting their careers.

What are some common challenges faced by Branch Customer Service Representatives, and how can they be managed effectively?

Branch Customer Service Representatives often handle high volumes of customer inquiries, which can include resolving account issues, processing transactions, and addressing complaints. Balancing efficiency with personalized service can be challenging, especially during peak hours. Effective time management, strong communication skills, and a thorough understanding of bank policies help representatives manage these challenges. Collaborating closely with team members and utilizing digital tools or resources provided by the bank can also improve workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Branch Customer Service Representative, and why are they important?

To thrive as a Branch Customer Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and basic office applications is commonly required. Outstanding communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve client issues effectively. These skills are crucial for ensuring positive customer experiences, maintaining operational accuracy, and supporting the branch's overall success.
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Branch Customer Service Representative jobs near you
Infographic showing various Branch Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,094 per year, or $19.8 per hour.
Branch Customer Service Representative

Branch Customer Service Representative

HME Specialists LLC

Roswell, NM

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Branch Customer Service Representative

Join HME Specialists as a Full-Time Branch Customer Services Specialist in Clovis, NM, and be a vital part of a dynamic team committed to enhancing lives through medical supply solutions. This role offers the opportunity to engage directly with customers, employing your problem-solving skills to address their unique needs with empathy and professionalism. You will play a crucial role in ensuring client satisfaction, making a meaningful impact in the community.

We encourage forward-thinking individuals to contribute innovative ideas and enhance our customer-centric approach. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Take the next step in your career with us and help shape the future of healthcare while working in a supportive and energetic environment that values your contributions.

A Little About HME Specialists

We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care.

Your Day To Day As A Branch Customer Services Specialist

Join HME Specialists as a Full-Time Branch Customer Service Representative in Santa Fe, NM, and take on a pivotal role in the medical supply industry. This onsite position allows you to engage directly with customers in a dynamic and supportive environment, where your problem-solving skills and empathetic approach can truly make a difference. You will be responsible for answering and distributing incoming calls, ensuring accurate recording of patient demographics, and assisting walk-in customers.

Your role will also involve managing faxes, fulfilling orders for delivery or pick-up, and collaborating with physicians to coordinate necessary documentation for CPAP/BIPAP customers. By becoming part of an energetic team focused on enhancing customer experience and providing tailored solutions, you will not only foster professional growth but also contribute to improving the lives of those we serve. If you seek a fulfilling opportunity to make a meaningful impact every day, this position is for you.

What Matters Most

To thrive as a Full-Time Branch Customer Service Representative at HME Specialists in Santa Fe, NM, a blend of essential skills and tools is necessary for success. Exceptional customer service skills are paramount, enabling you to connect empathetically with clients and understand their unique needs. Great phone etiquette is vital for effectively managing incoming calls, ensuring a positive experience for every customer.

Being resolution-oriented empowers you to address and resolve complaints efficiently while maintaining professionalism and composure under pressure. A strong eagerness to learn will keep you informed about product offerings and industry standards, enhancing your ability to assist customers effectively. Punctuality is crucial, reflecting your commitment to both the team and the clients we serve.

If you possess these skills and are motivated to make a difference in the lives of others, this role presents an exciting opportunity for you to grow and contribute meaningfully.

Knowledge and skills required for the position are:

  • To thrive as a Full-Time Branch Customer Service Representative at HME Specialists in Roswell, NM, a blend of essential skills and tools is necessary.
  • Exceptional customer service skills are paramount allowing you to connect empathetically with clients and understand their unique needs.
  • Great phone etiquette is vital for effectively managing incoming calls and ensuring a positive experience.
  • Being resolution-oriented will empower you to address and resolve customer complaints efficiently while maintaining professionalism and composure under pressure.
  • A strong eagerness to learn will keep you updated on product offerings and industry standards enhancing your ability to assist customers.
  • Punctuality is crucial as it reflects your commitment to both the team and the customers we serve. If you possess these skills and are motivated to make a difference in the lives of others this role is an exciting opportunity for you!
Are You Ready For An Exciting Opportunity?

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

Apply