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Branch Service Coordinator Jobs (NOW HIRING)

WMH

Service Coordinator / Dispatcher

Chattanooga, TN · On-site

$17 - $21.50/hr

Service Coordinator / Dispatcher Department: Service Employment Type: Full Time Location: BR06 ... Support branch service operations * Help identify opportunities to improve efficiency and customer ...

WMH

$18 - $22.75/hr

Service Coordinator / Dispatcher Forklift & Material Handling Equipment Service Charlotte, NC ... Customers Field Service Technicians Parts Personnel Branch Operations Service Leadership Your ...

Orange Bank & Trust Company

NY · On-site

$60K - $65K/yr

Branch Service Manager Regular Full-Time Professional Montgomery Branch, Montgomery, NY, US 2 days ... Motivates, coordinates and monitors employees interaction with clients to ensure proper service ...

Orange-Bank-

Branch Service Manager

Fort Plain, NY · On-site

$60K - $65K/yr

Branch Service Manager Regular Full-Time Professional Montgomery Branch, Montgomery, NY, US Salary ... Motivates, coordinates and monitors employees interaction with clients to ensure proper service ...

New

Zions Bank

Branch Service Manager-Duchesne

Duchesne, UT · On-site

Manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager. * Regularly makes substantially weighted recommendations ...

Naturescape

Service Coordinator

Mcfarland, WI · On-site

$49K/yr

Naturescape is seeking to hire a Service Coordinator in Madison, WI to assist the branch manager in leading a developing branch and continuing our growth and success. Are you looking for a long-term ...

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How much do branch service coordinator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for branch service coordinator in the United States is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.80 per hour, depending on experience, location, and employer.

What does a branch service coordinator do?

A branch service coordinator manages customer service operations at a branch location, coordinating staff, handling client inquiries, and ensuring service quality. They often use communication skills, organizational tools, and may oversee scheduling and compliance with company policies.

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Infographic showing various Branch Service Coordinator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,196 per year, or $22.7 per hour.

Service Coordinator / Dispatcher

Chattanooga, TN • On-site

WMH Corporation
Civil Engineering Construction • 1 - 10 employees
Learn more about WMH Corporationexternal

$18 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Service Coordinator / Dispatcher
Department: Service
Employment Type: Full Time
Location: BR06- CHATTANOOGA, TN
Reporting To: Lew Perry
Description
Charlotte, NC | Full-Time | Onsite | Monday-Friday
Competitive Pay Based on Experience
WMH Solutions is looking for a Service Coordinator / Dispatcher to support our customers, technicians, and service operations team.
If you've worked in service dispatching, service writing, customer support, automotive service, fleet maintenance, equipment service, heavy equipment, construction equipment, or industrial operations, this could be an excellent opportunity to grow your career.
In this role, you'll help coordinate technician schedules, manage service work orders, communicate with customers, support billing and documentation, and keep service operations moving efficiently.
Simply put:
You'll be one of the key people helping customers get the support they need and helping technicians stay productive in the field.
When a customer's equipment is down, every minute matters.
This position serves as the connection point between:
Customers
Field Service Technicians
Parts Personnel
Branch Operations
Service Leadership
Your ability to stay organized, communicate clearly, and keep moving pieces aligned directly impacts customer satisfaction, technician productivity, and overall service performance.
For more than 35 years, WMH Solutions has been a trusted leader in material handling equipment, service, rentals, fleet management, automation, and warehouse solutions.
Today, WMH supports customers across six states with 11 locations and more than 250 associates.
Exclusive Linde Material Handling dealership partner
35+ years of industry leadership
Growing service organization
Industry-leading technology and equipment
Internal promotion opportunities
Leadership development programs
Long-term career stability
Team-oriented culture
At WMH, we don't just fill positions.
We invest in people and help build long-term careers.
Compensation & Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term & Long-Term Disability
401(k) with Company Match
Profit Sharing Opportunities
Paid Holidays
Paid Time Off
Cell Phone Allowance
Professional Development
Leadership Development Opportunities
Internal Career Growth
What You'll Do
  • Coordinate incoming customer service requests
  • Schedule and dispatch field service technicians
  • Manage technician workloads and service activity
  • Monitor work-in-progress (WIP)
  • Communicate scheduling updates and service timelines
  • Open, manage, and close service work orders
  • Maintain accurate service documentation
  • Ensure labor, parts, and billing information is entered correctly
  • Support warranty and service processing activities
  • Maintain accurate customer and equipment records
  • Serve as a primary point of contact for service-related inquiries
  • Provide customers with service status updates
  • Coordinate communication between customers and technicians
  • Deliver a high level of customer service and follow-through
  • Support service reporting and documentation
  • Assist with fleet and rental administration activities
  • Support branch service operations
  • Help identify opportunities to improve efficiency and customer satisfaction

Dispatching technicians
Updating customers on service progress
Creating and processing work orders
Coordinating parts and labor information
Monitoring technician schedules
Resolving service-related issues
Supporting billing and documentation
Helping the team stay organized and on schedule
No two days are exactly the same.
Success comes from staying organized, communicating effectively, and keeping multiple priorities moving forward.
What We're Looking For
  • Service Coordination
  • Service Dispatch
  • Service Writing
  • Automotive Service Advising
  • Fleet Maintenance Coordination
  • Equipment Service Support
  • Heavy Equipment Operations
  • Construction Equipment Service
  • Material Handling Equipment
  • Customer Service
  • Operations Support
  • Branch Administration
  • High School Diploma or GED
  • 2+ years of experience in service coordination, dispatching, customer support, operations support, administration, or related fields
  • Strong organizational and multitasking skills
  • Excellent communication skills
  • Strong attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office and computer systems
  • Forklift industry experience
  • Material handling experience
  • Automotive service experience
  • Heavy equipment experience
  • Service management software experience
  • Fleet maintenance coordination experience
  • Service Coordinator
  • Service Dispatcher
  • Service Writer
  • Service Administrator
  • Automotive Service Advisor
  • Fleet Coordinator
  • Maintenance Coordinator
  • Operations Coordinator
  • Customer Service Coordinator
  • Branch Administrator
  • Rental Coordinator
  • Equipment Service Coordinator

If your background is similar, we'd encourage you to apply.
If you're looking for an opportunity where your organizational skills, communication abilities, and service mindset make a direct impact every day, we'd love to hear from you.
Join a growing organization, support a talented team of technicians, and build a long-term career with one of the Southeast's leading material handling companies.
Apply today and discover what's possible with WMH Solutions.
WMH Solutions is an Equal Opportunity Employer.

Apply