ZipRecruiter

Log In

1

Branch Customer Service Representative Jobs (NOW HIRING)

HOMEBANK

Branch Operations Manager

Palmyra, MO · On-site

Participate in daily CSR duties and responsibilities * Has 3 years of experience in the CSR role, or completed in-house training for this role * Supervise and oversee branch CSR staff * Oversee ...

next page

Showing results 1-20

All JobsBranch Customer Service Representative Jobs

Branch Customer Service Representative information

See salary details

$10

$19

$29

How much do branch customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for branch customer service representative in the United States is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What does a Branch Customer Service Representative do?

A Branch Customer Service Representative assists customers with their banking needs at a branch location. Their duties typically include opening and closing accounts, processing transactions, answering account inquiries, and addressing customer concerns. They play a key role in providing excellent customer service, resolving issues, and promoting bank products and services. Additionally, they may be responsible for ensuring compliance with banking regulations and maintaining accurate records.

What is the difference between Branch Customer Service Representative vs Teller?

AspectBranch Customer Service RepresentativeTeller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; cash handling experience
Work EnvironmentBank branches; customer interactionBank tellers; cash transactions
Employer & Industry UsageBanking institutions; customer support rolesBanking branches; cash handling positions
Common Search & ComparisonCustomer service roles in bankingCash handling and transaction roles

The main difference is that a Branch Customer Service Representative focuses on assisting customers with account inquiries, product information, and service issues, while a Teller primarily handles cash transactions and deposits. Both roles require strong communication skills and are essential in banking customer service, but they differ in daily responsibilities and specific skill sets.

What are some common challenges faced by Branch Customer Service Representatives, and how can they be managed effectively?

Branch Customer Service Representatives often handle high volumes of customer inquiries, which can include resolving account issues, processing transactions, and addressing complaints. Balancing efficiency with personalized service can be challenging, especially during peak hours. Effective time management, strong communication skills, and a thorough understanding of bank policies help representatives manage these challenges. Collaborating closely with team members and utilizing digital tools or resources provided by the bank can also improve workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Branch Customer Service Representative, and why are they important?

To thrive as a Branch Customer Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and basic office applications is commonly required. Outstanding communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve client issues effectively. These skills are crucial for ensuring positive customer experiences, maintaining operational accuracy, and supporting the branch's overall success.
More about Branch Customer Service Representative jobs
What cities are hiring for Branch Customer Service Representative jobs? Cities with the most Branch Customer Service Representative job openings:
Who are the top companies hiring for Branch Customer Service Representative jobs? The top employers for Branch Customer Service Representative jobs are:
What states have the most Branch Customer Service Representative jobs? States with the most job openings for Branch Customer Service Representative jobs include:
What job categories do people searching Branch Customer Service Representative jobs look for? The top searched job categories for Branch Customer Service Representative jobs are:
What are popular job titles related to Branch Customer Service Representative jobs? For Branch Customer Service Representative jobs, the most frequently searched job titles are:
Branch Customer Service Representative jobs near you
Infographic showing various Branch Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,094 per year, or $19.8 per hour.

North Branch - CSR Office

Blue Flame Propane

North Branch, MI

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Customer Service Representative

Foster Blue Water Oil is looking for a focused, bright, and industrious Customer Service Representative to join our growing team. The position is optional for full-time at our North Branch Bulk office.

Position Duties and Responsibilities:

  • Professionalism with handling customer calls for enrollments, cancellations, resolutions for issues, and complaints.
  • Assist customers at the counter.
  • Fill Cylinders (reimbursement for every tank filled)
  • Processing customer orders.
  • Posting payments daily in the computer system.
  • Reconciling daily deposits.
  • Filing and scanning documents.
  • Greet visitors (customers, USPS, FedEx, UPS).
  • If needed, other duties as assigned by the Director or Office Manager.

Benefits Offered:

  • Pay is determined by experience, along with market competition.
  • Employee discounts for oil and propane.
  • 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals.
  • Vacation, sick ESTA, paid holidays, and overtime.
  • Medical, dental, and vision coverage plans.
  • Life insurance.
  • Christmas Club (including employer match) and other company perks and incentives.

Position Qualifications:

  • Two years of Customer Service experience preferred.
  • Moderate data entry and computer skills required.
  • Effective communication skills, friendly, organized, and professional.

To Apply:

Apply online and submit your application at https://fosterbluewateroil.applicantpool.com.

To learn more about the Foster Oil Family as a potential future employee or as a new customer, please visit www.fosteroil.com.

Apply