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Box Office Jobs in Wisconsin (NOW HIRING)

Marcus Hotels

Box Office Attd, PT

Greendale, WI · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Theatres

Box Office Attd, PT

Greendale, WI

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Bistroplex Cinema

Box Office Attd, PT

Greendale, WI

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

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All JobsBox Office JobsBox Office Jobs in Wisconsin

Box Office information

See Wisconsin salary details

$23.2K

$51.6K

$75.7K

How much do box office jobs pay per year?

As of Aug 7, 2026, the average yearly pay for box office in Wisconsin is $51,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a box office?

Box office jobs refer to roles involving the sale and distribution of tickets for events such as movies, concerts, theater performances, and sports games. Employees working in the box office are responsible for assisting customers with ticket purchases, handling cash or electronic transactions, providing event information, and resolving ticketing issues. These roles require strong customer service skills, attention to detail, and the ability to work efficiently during busy event times. Box office staff may work at theaters, stadiums, concert venues, or cinemas.

What are some common challenges faced by box office staff, and how can they be managed?

Box office staff often encounter challenges such as managing long lines during peak hours, handling ticketing system issues, and addressing customer complaints or last-minute requests. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams use real-time collaboration tools and regular training sessions to ensure everyone is prepared to handle busy periods smoothly and provide excellent customer service.

What does a box office worker do?

A box office worker sells tickets, manages customer transactions, and provides information about events or shows. They often handle cash or electronic payments, assist with seating arrangements, and ensure a positive experience for visitors in a theater, cinema, or event venue.

What are the key skills and qualifications needed to thrive as a box office associate, and why are they important?

To thrive as a Box Office Associate, you need strong customer service skills, attention to detail, and basic numeracy, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and cash handling procedures is typically required. Excellent communication, problem-solving abilities, and patience help you effectively assist customers and handle high-pressure situations. These skills ensure smooth ticket sales operations, accurate transactions, and positive customer experiences at entertainment venues.
What are the most commonly searched types of Box Office jobs in Wisconsin? The most popular types of Box Office jobs in Wisconsin are:
What are popular job titles related to Box Office jobs in Wisconsin? For Box Office jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Box Office jobs in Wisconsin look for? The top searched job categories for Box Office jobs in Wisconsin are:
What cities in Wisconsin are hiring for Box Office jobs? Cities in Wisconsin with the most Box Office job openings:
Box Office jobs near you
Infographic showing various Box Office job openings in Wisconsin as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $51,562 per year, or $24.8 per hour.

Box Office Assistant

MILWAUKEE SYMPHONY ORCHESTRA INC

Milwaukee, WI • On-site

$12/hr

Part-time

Posted 19 days ago

Job description

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the Box Office Manager and/or Box Office Supervisor, the Box Office Assistant provides the best possible support to the organization’s Classics, Pops, small series, special presentations, and other ticket sales goals through implementation of customer service and ticketing functions. This is a part-time, hourly position and some schedule flexibility in helpful during the concert season.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answer incoming phone calls (purchases, exchanges, general information)
  • Attend to patron in-person transactions
  • Respond to voicemail as needed
  • Printing, packaging and mailing out tickets
  • Cash handling and reconciling of daily sales
  • Maintain a knowledge of all MSO performances and events
  • Assist other Box Office staff as needed
  • Other duties as assigned

NON-ESSENTIAL DUTIES: This would enhance the position but would not be required for success in the position:

  • Understanding of and interest in music, particularly classical

EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma or equivalent along with good customer service skills and computer literacy (Office suite, particular Word and Excel). Excellent verbal communication skills using appropriate grammar, good phone etiquette and a neat appearance are required. Prior work in an office or Box Office is desired, as is experience with Tessitura.

REASONING ABILITY: Able to collect data and information, establish facts and draw valid conclusions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job-related stress may be encountered during high-peak times.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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