ZipRecruiter

Log In

1

Box Office Manager Jobs in Baltimore, MD (NOW HIRING)

Johngore

Ticketing Staff Assistant

Baltimore, MD

$20/hr

Works effectively with the Ticketing Manager, Box Office staff, and other departments to support organizational goals. * Establishes and maintains positive working relationships with colleagues.

next page

Showing results 1-20

All JobsBox Office JobsBox Office Manager JobsBox Office Manager Jobs in Baltimore, MD

Box Office Manager information

See Baltimore, MD salary details

$22.9K

$50.8K

$74.5K

How much do box office manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for box office manager in Baltimore, MD is $50,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $56,600.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer postsecondary education such as an associate's degree or coursework in business, management, or hospitality. Strong communication, organizational skills, and experience with ticketing software are also important. Formal education requirements can vary depending on the size and type of venue.
More about Box Office Manager jobs

What are popular job titles related to Box Office Manager jobs in Baltimore, MD?

For Box Office Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Box Office Manager jobs in Baltimore, MD look for?

The top searched job categories for Box Office Manager jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Box Office Manager jobs?

Cities near Baltimore, MD with the most Box Office Manager job openings:

Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,759 per year, or $24.4 per hour.

Horowitz Center Box Office Attendant Pool

Howard Community College Job Search

Columbia, MD • On-site

$18/hr

Part-time

Re-posted 13 days ago

Job description

Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title Horowitz Center Box Office Attendant Pool FLSA Non-Exempt FT/PT Part Time Hours Per Week 5-20 Work Schedule Flexible Position Salary Range $18 hourly Summary
Responsibilities include answering phones, assisting with subscription and single ticket sales and occasional performances. The Box Office Attendant should possess strong customer service skills, great attention to detail and share a courteous attitude toward staff and patrons. Horowitz Center arts organizations that this position supports include: Horowitz Center Galleries, Music Department Concert Series, Theatre Department Performances, Dance Department Concerts, and the Film Festival Series. This is an open pool, looking for employees with a flexible schedule which includes evenings and weekend hours as needed.
Essential Role Responsibilities
Accurately operate the ticketing system to sell tickets for Horowitz Center events
Provide all guests a positive first impression by offering superior, individualized and courteous guest service
Process ticket, subscriptions and festival registrations orders via window transactions, mail, phone, and online
Handle cash, check and credit card charges within established guidelines
Daily opening and closing procedures
Complete and submit deposits to Finance daily
Check/respond to Box Office email
Assist with sign-up process & reminders for Horowitz Center Ushers
Assist with concessions stocking in advance of performances as needed
Communicate Front of House needs with other Horowitz Center employees regarding events as needed
Prepare and assemble ticket orders mailings as needed
Pick up and drop off Box Office snail mail daily
Respond to customer service needs/issues
Assist with event creation/editing in ticketing system as needed
Performs other duties as assigned.
Complete production data log for at the end of each production's run
Minimum Education Required Experience Required
1-2 years of customer service experience (previous box office experience preferred).
Experience regarding the handling of money. Strong math and reading skills, articulate sales voice and experience regarding the handling of money.
Prior experience with box office ticketing software is preferred.
Flexibility, meticulous attention to detail.
A proven track record of excellent customer service; and the ability to communicate effectively with diverse groups of customers, partners, and co-workers.
Ability to work independently and follow initiative to locate and resolve problems and escalate to other Horowitz Center staff when appropriate and necessary
Ability to maintain strict confidentiality.
Experience with Microsoft Office 2016 or higher products including Word, Excel and Outlook.
Experience with Google Drive products including Docs and Sheets.
Problem solving skills, ability to work independently, and on-the-spot positive conflict resolution skills.
Excellent interpersonal and customer service skills
Strong organizational skills
Proven ability to perform well under pressure.
Ability to communicate effectively, both verbally and in writing.
Regular attendance is a requirement of this job.
Minimum and Preferred Qualifications Physical Demand Summary
Responsible for all monies in the Box Office and, at times, tends this area alone.
Expected to walk moderate distances to manage multiple spaces and carry deposit bags to the college wall safe.
May work evening and weekend hours as needed.

Most shifts are three to six hours long, although some shifts may be up to eight hours. Maximum hours per week, 25 hours. This position is part-time, no benefits.
Division Teaching & Learning Services Department Liberal Studies
Posting Detail Information
Posting Number NB226P Number of Vacancies 3 Best Consideration Date 09/30/2025 Job Open Date 08/27/2025 Job Close Date Continuous Recruitment? Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/5174 EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

Apply