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Box Office Jobs in Baltimore, MD (NOW HIRING)

Johngore

Ticketing Staff Assistant

Baltimore, MD · On-site

$20/hr

Collaborate with Marketing, Programming, Group Sales, Box Office, and other departments to ensure timely and accurate communication of event information. * Provide additional administrative and ...

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Box Office information

See Baltimore, MD salary details

$22.9K

$50.8K

$74.5K

How much do box office jobs pay per year?

As of Sep 3, 2026, the average yearly pay for box office in Baltimore, MD is $50,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $56,600.00 per year, depending on experience, location, and employer.

What is a box office?

Box office jobs refer to roles involving the sale and distribution of tickets for events such as movies, concerts, theater performances, and sports games. Employees working in the box office are responsible for assisting customers with ticket purchases, handling cash or electronic transactions, providing event information, and resolving ticketing issues. These roles require strong customer service skills, attention to detail, and the ability to work efficiently during busy event times. Box office staff may work at theaters, stadiums, concert venues, or cinemas.

What are the key skills and qualifications needed to thrive as a box office associate, and why are they important?

To thrive as a Box Office Associate, you need strong customer service skills, attention to detail, and basic numeracy, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and cash handling procedures is typically required. Excellent communication, problem-solving abilities, and patience help you effectively assist customers and handle high-pressure situations. These skills ensure smooth ticket sales operations, accurate transactions, and positive customer experiences at entertainment venues.

What are some common challenges faced by box office staff, and how can they be managed?

Box office staff often encounter challenges such as managing long lines during peak hours, handling ticketing system issues, and addressing customer complaints or last-minute requests. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams use real-time collaboration tools and regular training sessions to ensure everyone is prepared to handle busy periods smoothly and provide excellent customer service.

What are the most commonly searched types of Box Office jobs in Baltimore, MD?

The most popular types of Box Office jobs in Baltimore, MD are:

What are popular job titles related to Box Office jobs in Baltimore, MD?

For Box Office jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Box Office jobs in Baltimore, MD look for?

The top searched job categories for Box Office jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Box Office jobs?

Cities near Baltimore, MD with the most Box Office job openings:

Box Office jobs near you
Infographic showing various Box Office job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $50,759 per year, or $24.4 per hour.

Horowitz Center Box Office Attendant Pool

Howard Community College Job Search

Columbia, MD • On-site

$18/hr

Part-time

Re-posted 13 days ago

Job description

Position Information
About Us
Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title Horowitz Center Box Office Attendant Pool FLSA Non-Exempt FT/PT Part Time Hours Per Week 5-20 Work Schedule Flexible Position Salary Range $18 hourly Summary
Responsibilities include answering phones, assisting with subscription and single ticket sales and occasional performances. The Box Office Attendant should possess strong customer service skills, great attention to detail and share a courteous attitude toward staff and patrons. Horowitz Center arts organizations that this position supports include: Horowitz Center Galleries, Music Department Concert Series, Theatre Department Performances, Dance Department Concerts, and the Film Festival Series. This is an open pool, looking for employees with a flexible schedule which includes evenings and weekend hours as needed.
Essential Role Responsibilities
Accurately operate the ticketing system to sell tickets for Horowitz Center events
Provide all guests a positive first impression by offering superior, individualized and courteous guest service
Process ticket, subscriptions and festival registrations orders via window transactions, mail, phone, and online
Handle cash, check and credit card charges within established guidelines
Daily opening and closing procedures
Complete and submit deposits to Finance daily
Check/respond to Box Office email
Assist with sign-up process & reminders for Horowitz Center Ushers
Assist with concessions stocking in advance of performances as needed
Communicate Front of House needs with other Horowitz Center employees regarding events as needed
Prepare and assemble ticket orders mailings as needed
Pick up and drop off Box Office snail mail daily
Respond to customer service needs/issues
Assist with event creation/editing in ticketing system as needed
Performs other duties as assigned.
Complete production data log for at the end of each production's run
Minimum Education Required Experience Required
1-2 years of customer service experience (previous box office experience preferred).
Experience regarding the handling of money. Strong math and reading skills, articulate sales voice and experience regarding the handling of money.
Prior experience with box office ticketing software is preferred.
Flexibility, meticulous attention to detail.
A proven track record of excellent customer service; and the ability to communicate effectively with diverse groups of customers, partners, and co-workers.
Ability to work independently and follow initiative to locate and resolve problems and escalate to other Horowitz Center staff when appropriate and necessary
Ability to maintain strict confidentiality.
Experience with Microsoft Office 2016 or higher products including Word, Excel and Outlook.
Experience with Google Drive products including Docs and Sheets.
Problem solving skills, ability to work independently, and on-the-spot positive conflict resolution skills.
Excellent interpersonal and customer service skills
Strong organizational skills
Proven ability to perform well under pressure.
Ability to communicate effectively, both verbally and in writing.
Regular attendance is a requirement of this job.
Minimum and Preferred Qualifications Physical Demand Summary
Responsible for all monies in the Box Office and, at times, tends this area alone.
Expected to walk moderate distances to manage multiple spaces and carry deposit bags to the college wall safe.
May work evening and weekend hours as needed.

Most shifts are three to six hours long, although some shifts may be up to eight hours. Maximum hours per week, 25 hours. This position is part-time, no benefits.
Division Teaching & Learning Services Department Liberal Studies
Posting Detail Information
Posting Number NB226P Number of Vacancies 3 Best Consideration Date 09/30/2025 Job Open Date 08/27/2025 Job Close Date Continuous Recruitment? Applicant Instructions
*Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings https://howardcc.peopleadmin.com/postings/5174 EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

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