Body Shop Customer Service Representative / Customer Support Specialist Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant! The Hertrich Family of ...
Body Shop Customer Service Representative / Customer Support Specialist Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant! The Hertrich Family of ...
Body Shop Customer Service Representative / Customer Support Specialist Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant! The Hertrich Family of ...
Body Shop Customer Service Representative / Customer Support Specialist Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant! The Hertrich Family of ...
Auto Body Collision Technician
New Castle, DE · On-site
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
New Castle, DE · On-site
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
New Castle, DE · On-site
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
New Castle, DE · On-site
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
Auto Body Collision Technician
$60K - $110K/yr
Notify the Production Manager or Estimator of any repair add-ons to supplement * Maintain a safe ... We provide Automotive Sales, All types of Financing Services, on site Body Shop, Parts, Sales, and ...
QSR General Manager
Hockessin, DE · On-site
$50K/yr
Coaches, develops, and motivates the shop's Team Members by following Capriotti's training ... General Manager Qualifications Skills and Knowledge: * Service Orientation - Actively looks for ...
QSR General Manager
Hockessin, DE · On-site
$50K/yr
Coaches, develops, and motivates the shop's Team Members by following Capriotti's training ... General Manager Qualifications Skills and Knowledge: * Service Orientation - Actively looks for ...
Branch Manager
Felton, DE · On-site
Assure compliance to state and local guidelines for body shops. * Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and ...
Branch Manager
Felton, DE · On-site
Assure compliance to state and local guidelines for body shops. * Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and ...
Restaurant General Manager
Middletown, DE · On-site
$50K - $70K/yr
Field, in shop Reports to: District Manager Job Level 2 Job Band: Manager Full-Time - Exempt Travel Requirements: Rarely GENERAL DESCRIPTION The GM is the leader of the Company shop! They should ...
Restaurant General Manager
Middletown, DE · On-site
$50K - $70K/yr
Field, in shop Reports to: District Manager Job Level 2 Job Band: Manager Full-Time - Exempt Travel Requirements: Rarely GENERAL DESCRIPTION The GM is the leader of the Company shop! They should ...
Branch Manager
Felton, DE · On-site
Assure compliance to state and local guidelines for body shops. * Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and ...
Quick apply
Branch Manager
Felton, DE · On-site
Assure compliance to state and local guidelines for body shops. * Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and ...
Restaurant General Manager
Middletown, DE · On-site
$50K - $70K/yr
Field, in shop Reports to: District Manager Job Level 2 Job Band: Manager Full-Time - Exempt Travel Requirements: Rarely GENERAL DESCRIPTION The GM is the leader of the Company shop! They should ...
Restaurant General Manager
Middletown, DE · On-site
$50K - $70K/yr
Field, in shop Reports to: District Manager Job Level 2 Job Band: Manager Full-Time - Exempt Travel Requirements: Rarely GENERAL DESCRIPTION The GM is the leader of the Company shop! They should ...
Assure compliance to state and local guidelines for body shops. * Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and ...
Assure compliance to state and local guidelines for body shops. * Manage their teams to engage each member and to grow their talents to promote business growth. Work to get employee buy in and ...
General Manager
Wilmington, DE · On-site
$50K - $60K/yr
Are you a potential Club General Manager and ready to leave average in the past? Be a part of one ... Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
General Manager
Wilmington, DE · On-site
$50K - $60K/yr
Are you a potential Club General Manager and ready to leave average in the past? Be a part of one ... Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
GENERAL MANAGER
Bear, DE · On-site
$45K/yr
General/ Compliance * Responsible for ensuring staff compliance with government regulations ... May be required to cover the shifts of other managers and employees and respond to emergency calls ...
GENERAL MANAGER
Bear, DE · On-site
$45K/yr
General/ Compliance * Responsible for ensuring staff compliance with government regulations ... May be required to cover the shifts of other managers and employees and respond to emergency calls ...
General Manager
Bear, DE · On-site
$52K - $60K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Bear, DE · On-site
$52K - $60K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Wilmington, DE · On-site
$50K - $57K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Wilmington, DE · On-site
$50K - $57K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Wilmington, DE · On-site
$50K - $57K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Wilmington, DE · On-site
$50K - $57K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Newark, DE · On-site
$46K - $50K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Newark, DE · On-site
$46K - $50K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager -
Dover, DE · On-site
$50K - $57K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager -
Dover, DE · On-site
$50K - $57K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Dover, DE · On-site
$52K - $62K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
General Manager
Dover, DE · On-site
$52K - $62K/yr
The primary role of the General Manager will be to work in tandem with the District Manager to ... first opened shop in '94, and we're just getting started. 1997 saw the opening of our first ...
Body Shop General Manager information
See Delaware salary details
$11.79 - $15.90
13% of jobs
$17.53 is the 25th percentile. Wages below this are outliers.
$15.90 - $20.01
31% of jobs
The median wage is $22.26 / hr.
$20.01 - $24.12
12% of jobs
$24.12 - $28.24
7% of jobs
$28.24 - $32.35
9% of jobs
$33.79 is the 75th percentile. Wages above this are outliers.
$32.35 - $36.46
11% of jobs
$36.46 - $40.57
6% of jobs
$40.57 - $44.68
5% of jobs
$44.68 - $48.80
3% of jobs
$48.80 - $52.91
1% of jobs
$52.91 - $57.02
2% of jobs
$11
$28
$57
How much do body shop general manager jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for body shop general manager in Delaware is $28.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $36.11 per hour, depending on experience, location, and employer.
What are the main challenges faced by a body shop general manager, and how can they be addressed?
A Body Shop General Manager often encounters challenges such as balancing quality repairs with efficiency, managing a diverse team of technicians, and ensuring customer satisfaction while meeting financial targets. Addressing these challenges requires strong leadership skills, clear communication, and the ability to implement effective processes for workflow and quality control. Successful managers also focus on continuous staff training and fostering a positive work environment to boost morale and productivity.
What does a body shop general manager do?
A Body Shop General Manager oversees the daily operations of an auto body repair shop, ensuring high-quality repair work, excellent customer service, and profitability. They manage staff, handle budgeting and financial planning, implement safety protocols, and ensure compliance with industry regulations. Additionally, they work directly with customers and insurance companies to coordinate vehicle repairs, resolve any complaints, and maintain strong business relationships. Their role is crucial in maintaining the shop's reputation and efficiency.
What is the difference between Body Shop General Manager vs Body Shop Service Advisor?
| Aspect | Body Shop General Manager | Body Shop Service Advisor |
|---|---|---|
| Primary Role | Oversees entire shop operations, manages staff, and ensures profitability | Acts as the customer liaison, estimates repairs, and coordinates with technicians |
| Required Credentials | Management experience, industry knowledge, possibly certifications like I-CAR | Customer service skills, automotive knowledge, and estimating certifications |
| Work Environment | Office and shop floor management, strategic planning | Customer interaction, administrative tasks, and repair coordination |
The Body Shop General Manager focuses on overall shop operations and profitability, while the Body Shop Service Advisor primarily handles customer interactions and repair estimates. Both roles require automotive knowledge and industry experience, but their responsibilities differ significantly in scope and focus.
What are the key skills and qualifications needed to thrive as a body shop general manager?
To thrive as a Body Shop General Manager, you need expertise in auto repair processes, team leadership, and business management, often backed by experience in automotive service and a relevant degree or certifications. Familiarity with shop management software, estimating systems like CCC ONE, and inventory control tools is typically required. Exceptional communication, problem-solving, and customer service skills set top performers apart in this role. These skills and qualifications are crucial for ensuring efficient operations, maintaining high-quality repairs, and delivering excellent customer experiences in a competitive market.
What are popular job titles related to Body Shop General Manager jobs in Delaware? For Body Shop General Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Body Shop General Manager jobs in Delaware look for? The top searched job categories for Body Shop General Manager jobs in Delaware are:
Body Shop Customer Service Representative - Bear Collision
Bear, DE • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Hertrich rating
6.7
Based on 8 frontline employees who took The Breakroom Quiz
78th of 150 rated car dealerships
Job description
Body Shop Customer Service Representative / Customer Support Specialist
Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!
The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center.
If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.
Why Choose Hertrich?
We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.
What You'll Do
What We're Looking For
Ready to Get Started?
If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!
Apply today and join the Hertrich team of Collision Center professionals!
We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.
Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant!
The Hertrich Family of Dealerships is looking for a Customer Service Representative / Administrative Assistant to join our busy Collision Center.
If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.
Why Choose Hertrich?
- Medical, Dental, Vision and Life Insurance for you and your family
- Short & Long-Term Disability Options
- 401(k) with Employer Match
- Paid Vacation, Holidays & Sick Time
- Employee Vehicle Purchase Discounts
- Career growth with a large dealership/collision center organization
We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands, proudly supporting over 90 local charities and organizations.
What You'll Do
- Provide friendly, professional customer service in person and over the phone
- Support daily office operations within the collision center
- Handle accounts payable/receivable, deposits, receipts & petty cash
- Assist with insurance processing, data entry, and documentation
- Maintain accurate files, reports, and records
- Coordinate with team members to ensure smooth workflow
- Perform additional administrative tasks as needed
What We're Looking For
- Strong customer service and communication skills
- Professional appearance and positive attitude
- Detail-oriented, organized, and dependable
- Self-motivated with the ability to multitask
- Computer skills required (QuickBooks or similar a plus)
- Bilingual (Spanish) is a plus but not required
- High School Diploma or GED required
- Valid Driver's License
Ready to Get Started?
If you're looking for a role where you can grow, stay busy, and be part of a supportive team-we want to hear from you!
Apply today and join the Hertrich team of Collision Center professionals!
We are a diverse, inclusive, equal opportunity employer that provides a collaborative, drug free organization.
About Hertrich Family of Automobile Dealerships
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Laurel, DE, US
Year founded
1963