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Body Shop Mgr information

What is a body shop mgr?

Body Shop Managers oversee the operations of automotive body repair shops, ensuring that vehicles are repaired efficiently and to high quality standards. They manage staff, coordinate repair work, interact with customers and insurance companies, and handle budgeting and inventory. A Body Shop Manager is responsible for maintaining safety protocols, customer satisfaction, and the overall productivity of the shop. They often need both technical knowledge of auto body repair and strong leadership skills.

What are the key skills and qualifications needed to thrive as a body shop mgr, and why are they important?

To thrive as a Body Shop Manager, you need expertise in automotive repair processes, staff supervision, and business operations, often supported by experience in auto body work or a related field. Familiarity with estimating software (like CCC ONE or Mitchell), shop management systems, and industry certifications such as I-CAR or ASE is typically required. Strong leadership, problem-solving abilities, and exceptional customer service skills help set top performers apart in this role. These skills ensure efficient shop operations, high-quality repairs, and customer satisfaction, which are crucial for business success.

How does a body shop mgr typically collaborate with other departments to ensure efficient workflow and customer satisfaction?

A Body Shop Manager regularly works with service advisors, parts departments, and insurance adjusters to coordinate repairs and expedite service. This involves frequent communication to ensure parts are available, repair timelines are met, and estimates are accurate. By fostering strong relationships and maintaining clear channels of communication with these teams, the manager ensures that vehicles are repaired efficiently and customers remain informed and satisfied throughout the process.

What is the difference between Body Shop Mgr vs Auto Body Technician?

AspectBody Shop MgrAuto Body Technician
CredentialsManagement experience, certifications like I-CAR, ASETechnical certifications, ASE, I-CAR
Work EnvironmentOffice and shop supervision, administrative tasksHands-on repair work in the shop
Employer & Industry UsageUsed by auto repair shops, collision centersUsed by collision repair shops, auto body shops
Common Search & ComparisonOften compared for management rolesOften compared for technical repair roles

The main difference between a Body Shop Mgr and an Auto Body Technician is that the manager oversees shop operations, staff, and customer service, requiring management skills and certifications. In contrast, the technician focuses on repairing vehicles, requiring technical skills and certifications. Both roles are essential in collision repair shops but serve different functions within the industry.

What are popular job titles related to Body Shop Mgr jobs in Delaware? For Body Shop Mgr jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Body Shop Mgr jobs in Delaware look for? The top searched job categories for Body Shop Mgr jobs in Delaware are:
Body Shop Mgr jobs near you
Infographic showing various Body Shop Mgr job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Body Shop Administrator - Sussex, DE

i.g. Burton

Milford, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Body Shop Administrator - Sussex, DE
If you're looking for a great opportunity with appreciation and involvement in your career, your search is complete. For years we have provided career opportunities with excellent compensation packages for eager individuals that want to grow.
i.g. Burton Auto Group is looking to add a Body Shop Administrator with a winning attitude to their busy Milford Body Shop. To be a success in this position you will need to be reliable and professional.
Job Responsibilities
  • Welcome and help customers, check in vehicles and schedule vehicles for estimates
  • Answer the phones
  • Follows up on parts department orders to ensure parts availability.
  • Monitors progress and completion of vehicles in the shop and calls customers as necessary
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
  • Prepares final billing for completed repair orders.
  • Controls accounts receivable for body repair work.
  • General office duties such as computerized data entry, insurance processing, complying reports, and filing
  • Strong attention to detail, as well as excellent verbal and writing communication abilities, are required
  • Enthusiastic attitude with desire to provide excellent customer service
  • Maintains professional appearance.
  • Other duties as assigned

Benefits
You and your family will have access to our comprehensive benefits package including medical, vision, prescription drugs, dental, life, and 401(k)-retirement plan.
  • Health Insurance
  • Dental Insurance
  • Vision
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Paid Time Off
  • 401K
  • Paid Holidays

About Our Dealership
Since 1908, i.g. Burton Auto Group has provided employment opportunities to thousands of different people in Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 115 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depend on it. If you want a career for a lifetime, we want you.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, national origin, ancestry, genetic information, hair textures, afro hairstyles, or protected hairstyles, color, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.

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