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Body Shop General Manager Jobs in Delaware (NOW HIRING)

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Body Shop General Manager information

See Delaware salary details

$11

$28

$57

How much do body shop general manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for body shop general manager in Delaware is $28.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $36.11 per hour, depending on experience, location, and employer.

What are the main challenges faced by a body shop general manager, and how can they be addressed?

A Body Shop General Manager often encounters challenges such as balancing quality repairs with efficiency, managing a diverse team of technicians, and ensuring customer satisfaction while meeting financial targets. Addressing these challenges requires strong leadership skills, clear communication, and the ability to implement effective processes for workflow and quality control. Successful managers also focus on continuous staff training and fostering a positive work environment to boost morale and productivity.

What does a body shop general manager do?

A Body Shop General Manager oversees the daily operations of an auto body repair shop, ensuring high-quality repair work, excellent customer service, and profitability. They manage staff, handle budgeting and financial planning, implement safety protocols, and ensure compliance with industry regulations. Additionally, they work directly with customers and insurance companies to coordinate vehicle repairs, resolve any complaints, and maintain strong business relationships. Their role is crucial in maintaining the shop's reputation and efficiency.

What is the difference between Body Shop General Manager vs Body Shop Service Advisor?

AspectBody Shop General ManagerBody Shop Service Advisor
Primary RoleOversees entire shop operations, manages staff, and ensures profitabilityActs as the customer liaison, estimates repairs, and coordinates with technicians
Required CredentialsManagement experience, industry knowledge, possibly certifications like I-CARCustomer service skills, automotive knowledge, and estimating certifications
Work EnvironmentOffice and shop floor management, strategic planningCustomer interaction, administrative tasks, and repair coordination

The Body Shop General Manager focuses on overall shop operations and profitability, while the Body Shop Service Advisor primarily handles customer interactions and repair estimates. Both roles require automotive knowledge and industry experience, but their responsibilities differ significantly in scope and focus.

What are the key skills and qualifications needed to thrive as a body shop general manager?

To thrive as a Body Shop General Manager, you need expertise in auto repair processes, team leadership, and business management, often backed by experience in automotive service and a relevant degree or certifications. Familiarity with shop management software, estimating systems like CCC ONE, and inventory control tools is typically required. Exceptional communication, problem-solving, and customer service skills set top performers apart in this role. These skills and qualifications are crucial for ensuring efficient operations, maintaining high-quality repairs, and delivering excellent customer experiences in a competitive market.
What are popular job titles related to Body Shop General Manager jobs in Delaware? For Body Shop General Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Body Shop General Manager jobs in Delaware look for? The top searched job categories for Body Shop General Manager jobs in Delaware are:
Body Shop General Manager jobs near you
Infographic showing various Body Shop General Manager job openings in Delaware as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $58,996 per year, or $28.4 per hour.

Body Shop Assistant Manager / Collision Center Assistant Manager - Middletown Collision

HERTRICH Family of Automobile Dealerships

Middletown, DE • On-site

$16.50 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Hertrich rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

78th of 150 rated car dealerships

Job description

Body Shop Assistant Manager / Collision Center Assistant Manager
Join Our Growing Team! Hertrich Family of Dealerships is seeking a skilled and motivated Body Shop Assistant Manager to join our expanding team. If you thrive in a fast-paced environment where customer service is your top priority, we want you on our team. Join the largest dealership group on the Eastern Shore and be part of a world-class team!
For over three generations, the Hertrich Family of Dealerships has been dedicated to the communities we serve, supporting over 90 local organizations and charities. Representing 24 dealerships, 14 collision centers, and 19 automotive brands across the Delmarva Peninsula, we pride ourselves on our dynamic and entrepreneurial culture. We hold ourselves to the highest standards of integrity, accountability, and excellence.
The Hertrich Difference:
  • Competitive salary with high earning potential and monthly incentives
  • Full benefits package (medical, dental, vision, life insurance, and more) available after 90 days
  • Monday-Friday schedule to promote work-life balance
  • Paid weekly every Friday
  • Paid holidays, vacation, and personal days
  • 401K plan with employer match
  • Employee purchase discounts

Job Responsibilities:
  • Greet all customers with professionalism and courtesy.
  • Build and maintain strong relationships with insurance companies, fleet providers, and manufacturers.
  • Perform vehicle damage assessments and create detailed repair cost estimates.
  • Prepare accurate damage reports efficiently.
  • Assist in managing shop production costs and workflow.
  • Collaborate with the General Manager on daily tasks and dispatches using computerized systems.
  • Provide support and assistance to employees as needed.

Qualifications:
  • Minimum of 2 years of experience in a Collision Center or Auto Body Shop (preferred).
  • Prior automotive body shop estimating or insurance adjusting experience is required.
  • Strong understanding of the collision repair process.
  • Ability to handle high volumes and work under pressure.
  • Experience maintaining a fast-paced workflow in a collision shop.
  • Proficiency with collision management software (preferred).
  • Excellent customer service, communication, and organizational skills.
  • Self-motivated, detail-oriented, and organized.
  • High School Diploma or GED required.
  • Valid driver's license with a clean driving record.

Why Hertrich? We are committed to building a diverse and inclusive workforce and welcome applicants from all backgrounds. Hertrich Family of Dealerships is an equal-opportunity employer, dedicated to fostering a drug-free workplace and promoting long-term growth and success for all team members

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