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Body Shop Customer Service Representative Jobs (NOW HIRING)

Bomnin Automotive Group

Body Shop CSR

Miami, FL

Job Title: Body Shop CSR Department: Body Shop Reports to: Body Shop Director/Service Operations Director Job Status: Full-time/Non-Exempt Position Summary: The Body Shop Customer Service ...

Prestige Ford

Body Shop CSR

Mount Dora, FL · On-site

Full This administrative position provides primary administrative support for the Body Shop ... Excellent phone etiquette and customer service skills * Professional appearance a must * Friendly ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Chevy Chase Acura

Collision center CSR

Bethesda, MD

$17 - $23.25/hr

Customer service representative Position Overview: We are seeking a highly motivated and customer ... Coordinate with the body shop technicians and advisors to ensure efficient allocation of resources ...

Hebert's Town & Country

Body Shop Tech

Shreveport, LA · On-site

Hebert's Town & Country is seeking a Body Shop Tech who can help us ensure the highest quality repair and maintenance services for our customers. The responsibilities of a Body Shop Technician ...

LITHIA

Customer Service Rep

Roseburg, OR · On-site

$19/hr

Body Shop Customer Service Rep Pay: Starting at $19.00 and up depending on experience Schedule: Monday - Friday, 8:00am - 5:00pm Why Join Our Team? Join the team at Lithia Ford of Roseburg in a key ...

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Body Shop Customer Service Representative information

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How much do body shop customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for body shop customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Body Shop Customer Service Representative vs Auto Body Technician?

AspectBody Shop Customer Service RepresentativeAuto Body Technician
CredentialsHigh school diploma; customer service experienceHigh school diploma; technical training or certification
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & IndustryAuto repair shops, insurance companies, dealershipsAuto body repair shops, collision centers

The Body Shop Customer Service Representative primarily handles customer interactions, scheduling, and administrative tasks, while the Auto Body Technician focuses on repairing vehicle damages. Both roles are essential in the auto repair industry but differ significantly in responsibilities and work environment.

How to get hired as a body shop customer service representative?

To get hired as a body shop customer service representative, candidates should have strong communication skills, basic computer proficiency, and knowledge of auto repair processes. Relevant experience in customer service or the automotive industry can improve chances, and some employers may require a high school diploma or equivalent. Preparing a professional resume and demonstrating a friendly, organized attitude during interviews are also important steps.

What cities are hiring for Body Shop Customer Service Representative jobs?

Cities with the most Body Shop Customer Service Representative job openings:

What states have the most Body Shop Customer Service Representative jobs?

States with the most job openings for Body Shop Customer Service Representative jobs include:

What are popular job titles related to Body Shop Customer Service Representative jobs?

For Body Shop Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Body Shop Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Body Shop CSR

Miami, FL

Bomnin Automotive Group
See more jobs at Bomnin Automotive Groupexternal

Full-time

Posted 6 days ago

Job description

Job Title: Body Shop CSR Department: Body Shop Reports to: Body Shop Director/Service Operations Director Job Status: Full-time/Non-Exempt Position Summary: The Body Shop Customer Service Representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative.

They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you.

Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Essential Functions: Manage large amounts of incoming calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure proper resolution Keep records of customer interactions, process customer accounts and electronically file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers

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