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Auto Body Shop Customer Service Representative Jobs

Body Shop CSR

Miami, FL ยท On-site

Job Title: Body Shop CSR Department: Body Shop Reports to: Body Shop Director/Service Operations Director Job Status: Full-time/Non-Exempt Position Summary: The Body Shop Customer Service ...

Full This administrative position provides primary administrative support for the Body Shop ... Excellent phone etiquette and customer service skills * Professional appearance a must * Friendly ...

Full This administrative position provides primary administrative support for the Body Shop ... Excellent phone etiquette and customer service skills * Professional appearance a must * Friendly ...

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Auto Body Repair Technician

Elmhurst, IL ยท On-site

$30 - $35/hr

Auto Body Techs fill depressions with body filler. * Body Techs remove damaged fenders, panels, and ... high level of customer service * Working knowledge of shop equipment Company Description ...

Safety and customer service focused * Strong computer and internet skills Benefits: * Full health ... representing Acura, Honda, Subaru, Mazda Chevy and Volkswagen. Success has not altered the ...

Auto Body Estimator

Queen Creek, AZ ยท On-site

$45K - $100K/yr

The Auto Body Estimator will collaborate closely with technicians, insurance adjusters, and customers to deliver precise evaluations and foster trust in our shop's services.Responsibilities:Evaluate ...

Body shop CSR

Rochester, MN ยท On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

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Auto Body Shop Customer Service Representative information

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$56

How much do auto body shop customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for auto body shop customer service representative in the United States is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $36.06 per hour, depending on experience, location, and employer.

What are popular job titles related to Auto Body Shop Customer Service Representative jobs?

For Auto Body Shop Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Auto Body Shop Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,946 per year, or $28.3 per hour.

Body Shop CSR

Miami, FL โ€ข On-site

Full-time

Posted 5 days ago


Job description

Job Title: Body Shop CSR Department: Body Shop Reports to: Body Shop Director/Service Operations Director Job Status: Full-time/Non-Exempt Position Summary: The Body Shop Customer Service Representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative.

They love to talk. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you.

Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Essential Functions: Manage large amounts of incoming calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure proper resolution Keep records of customer interactions, process customer accounts and electronically file documents Follow communication procedures, guidelines, and policies Take the extra mile to engage customers