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Bmw Financial Services Jobs (NOW HIRING)

BMW Group

Customer Service Advocate

Columbus, OH · On-site

$41K/mo

BMW FINANCIAL SERVICES. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra smile to find ...

New

BMW Group

Customer Service Advocate

Columbus, OH · On-site

$41K/mo

BMW FINANCIAL SERVICES. It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra smile to find ...

New

BMW Group

$26/hr

BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing, retail and commercial financing of a ...

BMW Group

Retail Credit Specialist

Salt Lake City, UT · On-site

$50K - $83K/yr

Salt Lake City, Utah United States BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing ...

BMW Group

Retail Credit Specialist

Salt Lake City, UT · On-site

$50K - $83K/yr

Salt Lake City, Utah United States BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing ...

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Bmw Financial Services information

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$25K

$65.2K

$132K

How much do bmw financial services jobs pay per year?

As of Aug 23, 2026, the average yearly pay for bmw financial services in the United States is $65,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is BMW Financial Services?

BMW Financial Services is the division of BMW Group that provides a range of financial products and services to customers and dealers. These services include vehicle financing, leasing, insurance, and protection products tailored specifically for BMW, MINI, and Rolls-Royce vehicles. By working directly with BMW dealerships, BMW Financial Services helps customers find flexible payment options and customized solutions to make owning or leasing a BMW more accessible and convenient.

What are the typical responsibilities of an employee at BMW Financial Services?

Employees at BMW Financial Services often handle tasks such as processing auto loan and lease applications, managing customer accounts, and providing support for dealerships regarding financing solutions. Collaboration is frequent with sales, customer service, and risk management teams to ensure seamless customer experiences and compliance with financial regulations. Regular communication with dealerships and internal departments is essential to address client needs, resolve issues, and streamline processes. This collaborative environment helps employees develop a broad understanding of both financial services and the automotive industry.

What are the key skills and qualifications needed to thrive at BMW Financial Services?

To thrive at BMW Financial Services, you need a strong background in finance, customer service, and a relevant degree such as business administration or finance. Familiarity with financial software, CRM platforms, and regulatory compliance tools is typically required. Excellent communication, problem-solving skills, and attention to detail help professionals stand out in handling client accounts and financial inquiries. These skills ensure efficient, compliant service delivery and build lasting client relationships in a competitive financial environment.

What is the difference between Bmw Financial Services vs Bmw Sales Associate?

AspectBmw Financial ServicesBmw Sales Associate
Primary RoleProvides financing, leasing, and insurance solutions for BMW customersAssists customers in purchasing BMW vehicles, handles sales transactions
Required CredentialsFinancial knowledge, sales experience, sometimes finance or insurance certificationsSales skills, customer service experience, knowledge of BMW vehicles
Work EnvironmentOffice setting, dealership finance departmentShowroom, dealership floor, customer-facing
Industry UsageFinance and insurance departments within BMW dealershipsSales departments within BMW dealerships

While both roles are integral to BMW dealerships, Bmw Financial Services focuses on financing and insurance solutions, whereas Bmw Sales Associates primarily handle vehicle sales and customer interactions. Understanding these differences helps job seekers target the right position within the BMW industry.

More about Bmw Financial Services jobs

What cities are hiring for Bmw Financial Services jobs?

Cities with the most Bmw Financial Services job openings:

What states have the most Bmw Financial Services jobs?

States with the most job openings for Bmw Financial Services jobs include:

What job categories do people searching Bmw Financial Services jobs look for?

The top searched job categories for Bmw Financial Services jobs are:

Bmw Financial Services jobs near you
Infographic showing various Bmw Financial Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,227 per year, or $31.4 per hour.

Bilingual Customer Service Advocate - Spanish

BMW Financial Services

Columbus, OH • On-site

$43K/mo

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

BMW Shared Services is posting this position on behalf of BMW Financial Services NA, LLC.
BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing, retail and commercial financing of a traditional captive-finance company offering a broad variety of products tailored for the BMW, MINI and Rolls-Royce customers. Be a part of our exciting growth by expressing an interest in our Customer Service Advocate - Bilingual position located in Columbus, OH.
As a Customer Service Advocate, you will be responsible for interacting with BMW, MINI, Motorrad, and Rolls-Royce customers through inbound and outbound calls while providing a premium customer experience during all stages of their Financial Services contract.
WHAT AWAITS YOU.

  • You will receive inbound customer calls from consumers during the different stages of their financial services contract.
  • You will address customer questions, concerns, and issues related to their inquiry after authenticating and verifying the identity of the customer while being compliant, accurate and efficient in support of Average Handle Time and goals established.
  • Interactions with customers could include making a payment, updating contact information, web site assistance, promoting EasyPay and eInvoicing, and addressing questions and concerns related to all facets of the contract lifecycle.
  • To assist customers with various account maintenance tasks, you will engage cross-functionally with departments such as Collections and Lease Loyalty.
  • Actively promote the use of products and services that will help reduce costs or generate revenue i.e. eInvoice, EasyPay, web site utilization and any other related self-service initiatives.
To be successful in this role, you will be trained on and expected to:
  • Multitask and learn several computer programs, using multiple computer screens.
  • Comply with all applicable State and Federal regulatory requirements, as well as BMW Policies and Procedures.
  • Fully document the customer contact using the system tools available to maintain a complete customer contact history.
  • Have a thorough understanding of how contracts work, including:
    • Transaction history
    • Contract types
    • Interest accruals
    • Lease/Loan Maturity
    • Credit Reporting
    • Title & Registration
WHAT YOU SHOULD BRING.
  • High school diploma or GED
  • 6-12 months customer service or financial services industry experience
  • Bilingual in English and Spanish (writing and speaking)
    • Preferences:
    • Bachelor's degree
    • 6-12 months early stage (0-29 days past due) collections experience
    • 6-12 months automotive industry experience
WHAT YOU CAN LOOK FORWORD TO.
  • Medical, Dental, and Vision insurance
  • 401(k) with Company match and Retirement Income Account
  • Employee vehicle program
  • Bonus eligibility
  • Paid Parental Leave
  • Generous PTO and Company paid holidays
  • Voluntary Benefits to fit your needs

Relocation is not available for this position.
This is a hybrid role that requires regular attendance in the office.
Your shifts will vary between the hours of 9AM - 9PM on Monday - Thursday and 9AM - 6PM on Friday. Some evenings throughout the week will be required.
To support your success in this role, training will be conducted onsite for the first six weeks of employment. The training schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m.
The pay for this role is: $43,680.00 with opportunities to earn additional incentives.
The pay for this role is based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
The selected candidate's education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment. The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC.
Even more so than the generous compensation and benefits, the culture and values of BMW of Financial Services makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.
BMW complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role.
Applicants must be currently authorized to work in the United States on a full time basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for BMW support or sponsorship for any immigration related employment authorization (e.g., H 1B, O 1, E 3, H 1B1, TN, F 1 OPT, F 1 STEM OPT, F 1 CPT, etc.) now or in the future.
If you will require BMW to provide immigration support or sponsorship now or in the future, you should not apply for this position.
BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you are a driven and passionate individual who thrives in a fast-paced, collaborative environment, we want to hear from you! Apply now to join our dynamic team and take the next step in your career.

Apply