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Bmw Customer Service Jobs (NOW HIRING)

Galleria BMW

BMW Service Advisor

Diberville, MS

This individual's primary responsibility is simple - provide our customers with an extraordinary ... Utilize BMW's Service & Warranty History tools in order to recommend additional services that are ...

BMW

Customer Service Advocate Part Time

Columbus, OH · Hybrid

$20/hr

BMW Shared Services is posting this position on behalf of BMW Financial Services NA, LLC. BMW ... You will address customer questions, concerns, and issues related to their inquiry after ...

BMW of Riverside

BMW Genius

Riverside, CA · On-site

$16.90/hr

Overview If you are an enthusiastic self-starter with a passion for customer service, product knowledge,and you enjoy working with people, then we want you to be part of our team as a BMW GENIUS for ...

Doggett

BMW Genius - BMT BMW

Beaumont, TX · On-site

BMW, Beaumont, TX 77701 About the Role We are seeking a knowledgeable and enthusiastic Sales ... Strong customer service orientation. * Ability to explain complex vehicle features in an easy-to ...

Doggett Auto

BMW Genius - BMT BMW

Beaumont, TX

BMW, Beaumont, TX 77701About the Role We are seeking a knowledgeable and enthusiastic Sales ... Strong customer service orientation. * Ability to explain complex vehicle features in an easy-to ...

BMW of Riverside

BMW Genius

Riverside, CA

Overview If you are an enthusiastic self-starter with a passion for customer service, product knowledge,and you enjoy working with people, then we want you to be part of our team as a BMW GENIUS for ...

BMW of Riverside

BMW Genius

Riverside, CA

If you are an enthusiastic self-starter with a passion for customer service, product knowledge,and you enjoy working with people, then we want you to be part of our team as a BMW GENIUS for our BMW ...

BMW OF ASHEVILLE

BMW Service Technician

Arden, NC

Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury ... Our goal is to provide the best customer experience and create life-long relationships. Being ...

Arrowhead BMW

BMW Service Technician

Glendale, AZ

Great location and customer base. We offer a fun friendly place to earn a great living with plenty ... The Service Technician is responsible for performing automotive repairs and service in accordance ...

BMW OF ASHEVILLE

BMW Service Technician

Arden, NC

Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury ... Our goal is to provide the best customer experience and create life-long relationships. Being ...

BMW OF ASHEVILLE

BMW Service Technician

Arden, NC · On-site

Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury ... Our goal is to provide the best customer experience and create life-long relationships. Being ...

BMW OF ASHEVILLE

BMW Service Technician

Arden, NC

Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury ... Our goal is to provide the best customer experience and create life-long relationships. Being ...

BMW OF ASHEVILLE

BMW Service Technician

Arden, NC

Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury ... Our goal is to provide the best customer experience and create life-long relationships. Being ...

BMW OF ASHEVILLE

BMW Service Technician

Arden, NC · On-site

Fields BMW is seeking a positive team member to join our dynamic dealership to provide a luxury ... Our goal is to provide the best customer experience and create life-long relationships. Being ...

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How much do bmw customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for bmw customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bmw Customer Service position, and why are they important?

To thrive as a BMW Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, typically supported by experience in automotive or luxury brand environments. Familiarity with CRM software, dealership management systems, and BMW-specific platforms is often required. Exceptional interpersonal skills, patience, and attention to detail set top performers apart in this role. These capabilities ensure customers receive high-quality support and foster long-term brand loyalty, which is crucial in a competitive automotive market.

What is a BMW Customer Service job?

A BMW Customer Service job involves assisting customers with inquiries about BMW vehicles, services, and policies. Responsibilities often include handling customer complaints, scheduling service appointments, providing product information, and ensuring a high level of customer satisfaction. Strong communication skills and knowledge of BMW products are essential for success in this role.

What are the typical day-to-day responsibilities for a BMW Customer Service representative?

As a BMW Customer Service representative, your daily responsibilities include responding to customer inquiries via phone, email, or in person; scheduling service appointments; assisting with vehicle warranty or maintenance questions; and resolving concerns to ensure customer satisfaction. You may also collaborate closely with sales, service, and technical teams to provide accurate information and seamless support. Maintaining detailed customer records and following up on open cases are important parts of the role. This position is dynamic and customer-centric, offering opportunities to learn about BMW products and further develop your expertise in luxury automotive service.

More about Bmw Customer Service jobs
What cities are hiring for Bmw Customer Service jobs? Cities with the most Bmw Customer Service job openings:
What states have the most Bmw Customer Service jobs? States with the most job openings for Bmw Customer Service jobs include:
What job categories do people searching Bmw Customer Service jobs look for? The top searched job categories for Bmw Customer Service jobs are:
Bmw Customer Service jobs near you
Infographic showing various Bmw Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

BMW Service Advisor

Galleria BMW

Diberville, MS

Other

Posted 8 days ago

Job description

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual’s primary responsibility is simple - provide our customers with an extraordinary experience that is unlike anything they have ever experienced before from an auto dealership.

Although Galleria BMW is one of the youngest BMW Centers in the country, we have quickly become one of the most highly rated and prestigious dealerships in BMW’s network. If you pride yourself on being “the best,” are open to doing things differently in order to deliver an exceptional experience, and are looking for a career as an Automotive Service Advisor, then we would like to speak with you.

Responsibilities include:

  • Scheduling customer service appointments and obtaining customer and vehicle data prior to arrival when possible.

  • Greeting customers on the service drive in a timely, friendly manner.

  • Actively listening to customer in order to define reason for visit.

  • Accurately writing up customer's vehicle concerns on repair order.

  • Utilize BMW’s Service & Warranty History tools in order to recommend additional services that are needed.

  • Advise customers on the care of their cars, particularly maintaining their vehicles in accordance with BMW’s specifications and requirements.

  • Provide a thorough and accurate written cost estimate for labor and parts.

  • Maintains frequent communication with customers regarding updates on the status of their vehicle.


 

Requirements:

  • High School Diploma or equivalent.

  • Automotive service advisor experience.

  • Ability to concentrate and accomplish tasks despite interruptions.

  • Ability to perform a variety of tasks simultaneously.

  • Must be willing to submit to a background check & drug screen


Galleria BMW is one of the newest BMW dealerships in the country and serves the entire Gulf Coast area with a new, state of the art facility. We always strive to ensure that our customers enjoy the best car-shopping and dealership experience of their life. Our friendly and knowledgeable staff focuses on delivering excellent customer service for all guests that come to our dealership. Our employee culture is unlike any out there and we’re always looking to grow our fantastic team!

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