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Bmc Remedy Administrator Jobs (NOW HIRING)

Gbcs

Remedy Administrator

Baltimore, MD · On-site

Administrating and developing BMC Remedy products and solutions * Use the Remedy Administrator tool to tune and modify Remedy escalations, notifications, filters, active links and forms. * Patch the ...

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. * Experience with SAAS solutions or AWS Cloud environments * Experience with BMC Remedy version 23.x or higher

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. * Experience with SAAS solutions or AWS Cloud environments * Experience with BMC Remedy version 23.x or higher

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. * Experience with SAAS solutions or AWS Cloud environments * Experience with BMC Remedy version 23.x or higher

General Dynamics Corporation

$128 - $173/hr

BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. * Experience with SAAS solutions or AWS Cloud environments * Experience with BMC Remedy version 23.x or higher

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. * Experience with SAAS solutions or AWS Cloud environments * Experience with BMC Remedy version 23.x or higher

GDIT

BMC Remedy/Helix Developer

WV · On-site +1

BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience. * Experience with SAAS solutions or AWS Cloud environments * Experience with BMC Remedy version 23.x or higher

CEDENT

BMC Remedy Helix Migration Project

$40 - $60/hr

Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments ... Kubernetes Certification (CKA - Certified Kubernetes Administrator) * Experience with performance ...

Software People, Inc.

BMC Administrator

Brooklyn, NY · On-site

$46 - $57.50/hr

The BMC Administrator will oversee the administration, maintenance, and upkeep of the TrueSight and ... BMC Remedy CMDB Asset Management processes and CI data management, reconciliation, normalization ...

Beyond SOF

System Administrator

Reston, VA · On-site

System Administrator Reston, VA, USA Full-time Clearance: Top Secret/SCI As a systems administrator ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...

Beyond SOF

System Administrator

Reston, VA · On-site

System Administrator Reston, VA, USA Full-time Clearance: Top Secret/SCI As a systems administrator ... Experience with ticketing systems, including BMC Remedy * Knowledge of Windows 10 Operating System ...

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Bmc Remedy Administrator information

What is a BMC Remedy administrator?

A BMC Remedy Administrator is responsible for managing, configuring, and maintaining the BMC Remedy IT Service Management (ITSM) suite. They ensure the platform operates efficiently, troubleshoot issues, implement customizations, and support users. Their duties often include workflow development, user access management, system upgrades, and integration with other IT tools. This role requires expertise in IT service management processes and strong problem-solving skills.

What does a BMC Remedy administrator do?

A Bmc Remedy Administrator typically manages user accounts, monitors system performance, configures workflows, and resolves technical issues within the BMC Remedy platform. Daily tasks often include responding to service requests, implementing system enhancements, coordinating with IT support teams, and ensuring data integrity. Administrators are also responsible for patch management, user training, and creating documentation for processes and updates. This role requires balancing routine maintenance with ongoing improvements to support business needs effectively.

What skills and qualifications are needed to be a BMC Remedy administrator?

To thrive as a Bmc Remedy Administrator, you need a strong background in IT service management, system administration, and troubleshooting BMC Remedy applications, typically supported by a relevant degree or equivalent experience. Familiarity with BMC Remedy ITSM Suite, SQL databases, and certifications like BMC Certified Administrator are highly valued in this role. Strong analytical skills, attention to detail, and effective communication help administrators collaborate with IT teams and provide user support. These competencies ensure the smooth operation, customization, and optimization of Remedy systems critical to organizational IT workflows.

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Bmc Remedy Administrator jobs near you
Infographic showing various Bmc Remedy Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

BMC Remedy Administrator

Business Integra

Alpharetta, GA • On-site

Full-time

Re-posted 25 days ago

Job description

Company Description
Job Description
Roles and Responsibilities:
• Support Remedy and ITSM tools in relation to Incident Management, Problem Management, Change Management, Knowledge Management, Service Request Management, Service Level Management, CMDB/Asset Management and Reporting business solutions
• Support Remedy integrations with LDAP, SSO, ADDM and other external interfaces
• Responsible for configuration & development of BMC Remedy ITSM suite, Service Request, ADDM & Analytics
• Provides for on-call support once the go-live activities commence and production support is required.
• Develop and maintain foundation data
• Serve as a subject matter expert for BMC Remedy and other ITSM tools providing guidance
• Gather and prioritize client requirements: develop and configure the platform to meet these requirements
• Documents and develop training material to include Web based training videos
• Administer and maintain the BMC Remedy ITSM and other ITSM tools platform for optimal performance including but not limited to applying updates, monitoring, upgrades, process queries and reports, monitoring the entire system to make sure all system transactions are processed correctly.
• Accepts, evaluates or process changes to foundation data and content of the tool(s)
• Provide dashboard and reports to upper management for operations and performance tracking
• Troubleshoot and resolves system and transaction issues
• Provide access rights/Security Administration
• Maintain and format tables & fields and replication
• Train the Trainer
• Staying current with changing technologies and design techniques and receives training as required
• Understands software and hardware fundamental to operation of documentation system
• Understands and implements disaster recovery considerations to include downtime procedures
• Maintain integrity and security of system
• Work in collaboration with vendor support to resolve escalated issues
• Collect and review system data for capacity and planning purposes
• Follow release guidelines and change process, furnish required artifacts based on the change process.
• Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks.
• Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.
• Adjust and fulfill other responsibilities that the team may have to complete projects and timelines as needed.
Technical Skills:
• Thorough understanding of ITIL and IT Service Management concepts
• 5+ years of experience with BMC Remedy configuration and development
• 5+ years hands on experience with installation and configuration of software applications.
• 5+ years of infrastructure/server administration experience
• Troubleshooting experience in working with product vendor and customers.
• Experience with migrating code and data into Remedy environments
• Experience with integrating other systems with BMC Remedy
• Soft Skills
• Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes.
• Excellent presentation skills
• Excellent customer interaction skills
• Excellent documentation skills
• Good problem solving abilities
• Proven experience in interacting with senior management
Experience:
• 5+ years' experience in implementation and support of BMC Remedy Platform
• Experience in ServiceNow or any cloud based ITSM platform is a plus
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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