Biotech Case Manager Jobs in Ohio (NOW HIRING)

The Field Reimbursement Manager (FRM), Endocrinology plays a critical role in ensuring that patients who need our therapies can access them, efficiently, reliably, and with the support they deserve.

This role serves as the subject matter expert on access and reimbursement for Korlym, Mifepristone AG, and Relacorilant, supporting healthcare providers (HCPs), field sales teams, specialty pharmacies (SPs), and our patient support HUB to resolve barriers to patient access. The FRM will deliver education, troubleshoot complex reimbursement challenges, and work collaboratively across functions to ensure successful initiation and continuation of therapy for appropriate patients.

FRMs are natural problem-solvers and relationship-builders who thrives in a dynamic, patient-centric environment. They bring deep knowledge of the access landscape and excel at navigating payer policies, benefits verifications, prior authorizations, and reimbursement and access logistics.

Responsibilities:

Support Patient Access & Pull-Through

• Assist HCP offices with navigating reimbursement processes, including collection of missing information, conducting benefits investigations, prior authorizations, appeals, and product fulfillment through SPs
• Work closely with the Corcept HUB to resolve specific patient case issues, including those related to delayed, cancelled, or discontinued enrollments
• Facilitate patient access by coordinating with SPs, HUB case managers, payers, and other stakeholders

Educate & In-Service

• Conduct in-services and educational sessions with HCP staff on the Corcept access pathway, patient support services, the HUB, and the Specialty Pharmacy network
• Serve as the access and reimbursement resource for your territory, keeping stakeholders informed of evolving payer policies and access dynamics

Cross-Functional Collaboration

• Partner with Clinical Sales Specialists to align on account strategy and provide insights into access-related challenges and opportunities
• Participate in territory and national team calls, contributing local insights to shape strategy and support continuous improvement
• Provide feedback to Market Access leadership and National Accounts Team on regional access trends, issues, and payer policy shifts

Territory Management

• Balance in-field visits with virtual engagement and territory-level case management
• Analyze territory data to identify access barriers, enrollment issues, or gaps in support, and develop action plans to address them
• Track and support patients throughout the access journey, from enrollment to fulfillment and therapy continuation

Preferred Skills, Qualifications and Technical Proficiencies:

• Deep understanding of the U.S. reimbursement environment, including specialty pharmacy distribution models
• Excellent problem-solving skills and ability to navigate complex patient access issues with professionalism and urgency
• Strong verbal and written communication skills, including the ability to communicate complex information clearly
• High degree of emotional intelligence and adaptability in a cross-functional, fast-paced environment
• Proficient with MS Office, CRM platforms, and data analysis tools
• Self-starter with strong time management and organizational skills
• Valid driver's license and ability to travel extensively within assigned territory

Preferred Education and Experience:

• Bachelor's degree 
• Minimum of 5 years of experience in pharmaceutical/biotech reimbursement, market access, patient services, or a related field
• Proven experience working with SPs, HUBs, payers, and healthcare providers in a field-based capacity
• Experience in rare disease or endocrinology therapeutic areas
• Familiarity with Korlym or Relacorilant access pathways 
• Bilingual (depending on region) 

The pay range that the Company reasonably expects to pay for this position is $154,000 - $200,000; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

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 Applicants must be currently authorized to work in the United States on a full-time basis.