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Billing Operations Manager Jobs in Springfield, MA

Valley Health Systems

Practice Manager

Holyoke, MA · On-site

Strong knowledge of physician practice operations and budget management * Experience with medical billing and third-party payer systems * Excellent communication, leadership, and presentation skills ...

Valley Health Systems

Practice Manager

Holyoke, MA · On-site

Strong knowledge of physician practice operations and budget management * Experience with medical billing and third-party payer systems * Excellent communication, leadership, and presentation skills ...

Valley Health Systems

Practice Manager

Holyoke, MA · On-site

$3.4K - $5.9K/wk

Strong knowledge of physician practice operations and budget management * Experience with medical billing and third-party payer systems * Excellent communication, leadership, and presentation skills ...

Valley Health Systems

Practice Manager

Holyoke, MA · On-site

$3.4K - $5.9K/wk

Strong knowledge of physician practice operations and budget management * Experience with medical billing and third-party payer systems * Excellent communication, leadership, and presentation skills ...

Valley Health Systems

Practice Manager-Oncology

Holyoke, MA · On-site

$3.4K - $5.9K/wk

Strong knowledge of physician practice operations and budget management * Experience with medical billing and third-party payer systems * Excellent communication, leadership, and presentation skills ...

MiraVista

Business Office Manager, 40hrs

Holyoke, MA · On-site

Works closely with leadership and all Treatment and Operations staff to develop and train in best ... Monitor claims in billing system, providing direction to billing staff to resolve problems.

wheeler

Patient Services Manager

Hartford, CT · On-site

$63K/yr

Must have experience with supervision of employees and operational office management. Demonstrated experience with computerized scheduling, billing, health record systems and patient portals.

Wheeler Clinic

Patient Services Manager

Hartford, CT · On-site

$63K/yr

Must have experience with supervision of employees and operational office management. Demonstrated experience with computerized scheduling, billing, health record systems and patient portals.

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All JobsBilling Operations Manager JobsBilling Operations Manager Jobs in Springfield, MA

Billing Operations Manager information

See Springfield, MA salary details

$37.9K

$75.2K

$122.6K

How much do billing operations manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for billing operations manager in Springfield, MA is $75,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $84,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Billing Operations Manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What is a Billing Operations Manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are some common challenges faced by Billing Operations Managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What jobs in the US pay $300,000 a year?

In the US, senior roles such as Chief Financial Officers, Chief Executive Officers, and specialized medical professionals like surgeons often earn $300,000 or more annually. High-level management positions in finance, technology, and law, as well as experienced attorneys and certain engineering roles, can also reach or exceed this salary level, especially with extensive experience and advanced certifications. Compensation varies based on industry, location, and company size.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, investment bankers, specialized surgeons, and certain technology executives can earn $500,000 or more annually. These positions often require extensive experience, advanced skills, and sometimes professional certifications or advanced degrees. Compensation varies based on industry, company size, and geographic location.

What jobs pay 2000 a day?

Jobs that can pay around $2,000 a day typically include high-level roles such as senior management, specialized consulting, certain medical professionals, and experienced legal or financial advisors. These positions often require advanced skills, extensive experience, and sometimes certifications, and may involve freelance or contract work with high hourly or project-based rates.

What does a billing operations manager do?

A billing operations manager oversees the billing process within an organization, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often coordinate with finance, customer service, and IT teams, and may use billing software or ERP systems to streamline operations and maintain compliance with financial policies.
What cities near Springfield, MA are hiring for Billing Operations Manager jobs? Cities near Springfield, MA with the most Billing Operations Manager job openings:
Billing Operations Manager jobs near you
Infographic showing various Billing Operations Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 55% Full Time, 42% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,240 per year, or $36.2 per hour.

Pharmacy Procurement Manager

Connecticut Children's

Hartford, CT

$65.50 - $77.25/hr

Other

Posted 27 days ago

Connecticut Children's Medical Center rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

208th of 1,002 rated hospitals

Job description

The Pharmacy business manager is responsible for the operational and fiscal management of pharmacy procurement, billing and the compliant administration of the 340B Drug Pricing Program across Connecticut Children's and applicable affiliates, covered entity locations, and contract pharmacy arrangements. This role works in consultation with pharmacy leadership and collaborates with pharmacy, finance, supply chain, compliance, information technology, revenue cycle, and clinical stakeholders to support medication availability, regulatory compliance, and revenue cycle.  Additionally, the pharmacy business manager is a subject matter expert on all automated dispensing systems in order to support the overall business. 

The manager provides direct leadership for both procurement and 340B team members (pharmacy purchasing staff, 340B and billing analysts). The role oversees purchasing workflows, inventory controls, shortage and recall response, vendor and wholesaler relationships, split-billing and purchasing systems, 340B registration and recertification support, audit readiness, internal monitoring, reporting, and corrective action processes. The position also contributes to strategic planning by identifying operational risks, savings opportunities, compliance gaps, and process improvements for review and execution by pharmacy leadership. This position additionally complies with state and federal regulations specific to purchasing, 340B, billing and related items (DSCSA, controlled substance regulations, etc) 

The manager additionally provides indirect oversight to pharmacists and pharmacy technicians specific to policies and procedures related to this role that impacts their daily workflows. This includes training, auditing and accountability for appropriate workflows being followed.

Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team. 

Education:

  • Associates or Bachelor's degree in business, healthcare administration, supply chain, pharmacy, finance, or related field may substitute for part of the required experience per policy.

Experience:

  • 3-5 years in pharmacy purchasing/operations, healthcare supply chain, 340B operations, compliance, finance, or related healthcare operations.
  • Experience with purchasing workflows, inventory management, vendor coordination, record reconciliation, reporting, and/or healthcare compliance processes.
  • Ability to lead work, set priorities, train staff, and collaborate across departments.

License / Certification / Registration:

  • Complete 340B University OnDemand core + role modules within 6 months of hire; annual refresher thereafter.
  • Registered Pharmacy Technician or Registered Pharmacist License in the state of Connecticut
  • Complete ASHP Accreditation & Regulatory Compliance Certificate (or equivalent) within 12 months of hire.
  • Obtain Apexus Advanced 340B Operations Certificate /Apexus Certified Expert (ACE) within 18 months.
  • If a pharmacy technician, must be have PTCB Certification

Education:

  • Bachelor's or master's in business/healthcare administration, supply chain, pharmacy, finance, or related field.
  • Pharm D or equivalent

Experience:

  • Hospital-based 340B program management or support experience.
  • Hospital pharmacy procurement experience, including wholesaler accounts, GPO strategy, and medication shortage management.
  • Experience with split-billing, inventory/dispensing systems, MMIS/ERP, CDM workflows, and/or reporting tools.
  • Experience supervising purchasers, analysts, technicians, coordinators, or other operational staff.

License / Certification / Registration:

  • ACE, CHC, CMRP, CPSM, or equivalent credential already held.
  • Pharmacy technician certification or prior technician registration/licensure (where applicable).
  • Relevant continuing education (e.g., ASHP, HCCA/SCCE, AHRMM/AHA, ISM) or equivalent.

Knowledge

  • Management of GPO contracts and pricing optimization
  • Apply 340B program requirements in practice to keep the organization continuously audit-ready (eligibility/registration/recertification, patient definition, contract pharmacy, diversion and duplicate-discount controls, Medicaid billing, GPO prohibition, and self-disclosure).
  • Translate pharmacy procurement and supply-chain concepts into reliable day-to-day operations (wholesaler and GPO strategy, ordering/receiving, invoice and record reconciliation, inventory controls, distribution workflows, and vendor performance management).
  • Use and optimize enabling systems to support compliant purchasing and accurate 340B qualification (split-billing, purchasing platforms, MMIS/ERP, inventory/dispensing technology, reporting tools, and data integrity controls such as NDC mapping and master-data maintenance).
  • Anticipate and manage medication supply disruption with minimal clinical impact (shortages, recalls, backorders, substitutions, emergency and vaccine supply continuity, and escalation/communication workflows).
  • Build and maintain a compliance operating system (policies/procedures, documentation standards, audit trails, internal controls, corrective action plans, and continuous quality improvement methods).
  • Connect operational decisions to financial stewardship (utilization and savings analysis, inventory turns and expiry reduction, contract compliance, and expense-reduction planning).

Skills

  • Analyze data to identify risk and opportunity across 340B and procurement (exceptions/discrepancies, audit findings, utilization trends, inventory value, and savings levers).
  • Lead and develop a small operational team while aligning cross-functional stakeholders (coaching, prioritization, clear communication, and timely escalation).
  • Convert complex requirements into executable standard work (policies, training, job aids, dashboards, and action plans that drive consistent compliance).
  • Manage vendor and wholesaler relationships to resolve issues quickly and support contracting/negotiation needs.
  • Use Excel and operational systems (ADCs) to produce reliable reporting and decision support (data validation, reconciliation, and trend visibility).
  • Run work with strong documentation and follow-through so audits, corrective actions, and improvements can be executed quickly and effectively.

Abilities

  • Make sound operational decisions that balance compliance, cost, medication availability, and patient care priorities.
  • Lead through change and time-sensitive events (shortages, audit findings, system upgrades, and process redesign).
  • Partner effectively across pharmacy, finance, compliance, IT, revenue cycle, supply chain, legal, clinical teams, and external partners.
  • Set priorities across procurement operations and 340B compliance while responding calmly to urgent issues.
  • Maintain high attention to detail in purchasing, reconciliation, reporting, and audit support documentation.
  • Model accountability and continuous improvement to strengthen regulatory readiness and operational performance.

Work Environment

Non-clinical healthcare environment with regular interaction across pharmacy, supply chain, finance, compliance, information technology, inventory storage, and medication distribution areas. The role may require occasional movement between pharmacy storage locations, covered entity service areas, and stakeholder departments. Occasional travel to other organizational sites or contract pharmacy partners may be required based on operational need. This role is expected to be fully on-site, Mon-Fri 7:00am-3:30pm or 8:00am-4:30pm. Considerations may be given for a potential hybrid model to meet the needs of well qualified applicants.

Physical Demands & Environmental Conditions

Frequency key: Never; Minimal = up to 25%; Occasional = 25%-50%; Frequent = 50%-75%; Constant = 75%-100%.

Physical DemandsNeverMinimalOccasionalFrequentConstantStandWalkSitManual Dexterity/Repetitive use of hands, wrists, arms, elbowsForward reach with hands and/or armsClimb or balanceStoop, kneel, crouchOverhead/above shoulder reachingLifting: Floor to Waist <15 lbs.Lifting: Floor to Waist 15-25 lbs.Lifting: Floor to Waist 25-40 lbs.Lifting: Floor to Waist 50 lbs.Lifting: Waist to Shoulder <15 lbs.Lifting: Waist to Shoulder 15-25 lbs.Lifting: Waist to Shoulder 25-40 lbs.Lifting: Waist to Shoulder 50 lbs.Lifting: Above Shoulder <15 lbs.Lifting: Above Shoulder 15-25 lbs.Lifting: Above Shoulder 25-40 lbs.Lifting: Above Shoulder 50 lbs.Pushing / Pulling <50 lbs.Pushing / Pulling 50-100 lbs. (push/pull only)Pushing / Pulling >100 lbs. (push/pull on wheels only)

340B program compliance, governance, and audit readiness

  • Oversees day-to-day compliance of the 340B Drug Pricing Program for all applicable covered entities, child sites, points of service, and contract pharmacy relationships.
  • Coordinates annual HRSA recertification activities, supports registration of new eligible sites, and monitors ongoing eligibility requirements in collaboration with pharmacy leadership, compliance, finance, and organizational stakeholders.
  • Maintains current knowledge of 340B statutes, HRSA guidance, program interpretations, audit trends, and proposed or finalized regulatory changes; evaluates potential operational and financial impact and escalates recommendations to pharmacy leadership.
  • Develops, maintains, and reviews 340B policies and procedures at least annually and whenever program requirements, interpretations, systems, or operational workflows change.
  • Supports compliant medication procurement, billing, inventory management, patient definition adherence, prevention of diversion, prevention of duplicate discounts, Medicaid billing controls, and GPO prohibition compliance as applicable.
  • Coordinates internal and external audits, self-audits, and compliance assessments; validates findings, documents outcomes, and leads corrective action planning in collaboration with leadership and stakeholders.
  • Ensures contract pharmacy agreements, records, and monitoring practices support HRSA contract pharmacy expectations and organizational compliance standards.
25%

340B operations, analytics, systems, and financial optimization

  • Oversees 340B operational workflows, accumulations, replenishment activity, split-billing software processes, purchasing records, and program documentation to support accurate and compliant participation.
  • Collaborates with information technology, finance, revenue cycle, and pharmacy teams on charge description master changes, NDC mapping, product changes, purchasing account setup, data feeds, and system functionality affecting 340B qualification or claim accuracy.
  • Develops routine 340B dashboards and quarterly and annual reports summarizing utilization, savings, exceptions, discrepancies, audit results, corrective actions, and emerging program risks.
  • Collaborates with pharmacy leadership to review formulary pricing, GPO and 340B account strategy, 340B Prime Vendor Program opportunities, and potential alternatives that support compliance and appropriate savings optimization.
  • Provides education, communication, and guidance to pharmacy staff, providers, finance, compliance, and other program participants regarding 340B workflows, compliance expectations, and operational changes.
  • Oversees 340B program for specialty pharmacy or equivalent business-related entities for growth and compliance
15%

Pharmacy procurement, inventory, and medication supply management

  • Oversees pharmacy purchasing operations to ensure timely and cost-effective procurement of medications, vaccines, emergency supplies, equipment, and related pharmacy products.
  • Coordinates purchasing, receiving, inventory, distribution, recordkeeping, purchase requisitions, purchase orders, wholesaler invoice review, and coordination with Accounts Payable.
  • Monitors and manages inventory levels, inventory turns, par levels, excess inventory, expiring medications, annual inventory activities, and inventory valuation processes.
  • Coordinates response to medication shortages, backorders, recalls, product substitutions, alternative sourcing, borrow/loan processes, and communication plans to minimize patient care disruption.
  • Maintains oversight of vaccine and emergency supply processes, including influenza supply, bioterrorism or emergency preparedness inventory, temperature log coordination as applicable, and other critical supply workflows.
  • Maintains computerized procurement systems, pharmacy inventory technology, automated dispensing or distribution system interfaces, and other software or hardware used in procurement, preparation, or distribution of pharmaceuticals and supplies.
25%

Vendor management, contracting, and financial stewardship

  • Serves as a resource for product information, vendor information, group purchasing organization contracting, wholesaler relationships, and purchasing account management.
  • Evaluates vendor performance, pricing changes, average wholesale price updates, utilization patterns, supply standardization opportunities, and contract compliance to support cost-effective procurement practices.
  • Participates in vendor negotiations, product evaluations, requests for proposal, and sourcing decisions in collaboration with pharmacy, su...

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