Billing Operations Associate Jobs in Portland, OR

Title: Dental Billing Specialist
Location: River House - 211 SE Caruthers Ave, Portland OR, 97214
Schedule: Hybrid (after probationary period; 3 days onsite, 2 days from home), Mon-Fri, 8:00am-4:30pm (with schedule flexibility)
Wage Range: $22.58 - $28.35 [Wage Range], [Exempt or Non-Exempt] [Hourly vs. Salary]
If you are a motivated and dedicated Billing Specialistlooking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!
At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.
Company Mission:
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.
With over 450 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position Overview:
NARA is seeking a detail-oriented Dental Billing Specialist to support our dental clinic's revenue cycle operations. This role is responsible for ensuring dental services are billed accurately, claims are submitted and tracked efficiently, and insurance reimbursements are processed correctly.
The ideal candidate has dental billing experience, understands insurance payer requirements, and enjoys solving billing issues while working closely with both insurance carriers and dental staff.
What you will do:

• Review and approve daily dental charges.
• Retrieve and reconcile charges from Dentrix and Athena systems.
• Verify dental insurance eligibility and coverage.
• Set up patient billing and insurance profiles.
• Review, research, and resolve claim denials, rejections, and zero-pay claims.
• Submit insurance claims.
• Follow up with commercial, Medicare, Medicaid, Oregon, and Washington payers.
• Create payment batches and process Explanation of Benefits (EOBs).
• Monitor accounts receivable and follow up on outstanding balances.
• Escalate recurring issues when needed.
• Process refunds, adjustments, and write-offs.
• Communicate regularly with dental providers, clinic staff, and insurance carriers.
• Support additional revenue cycle projects

We would like to hear from people that have:

• Minimum of 1-year dental office billing experience, including experience coding dental procedures, encounters, and visits.
• Experience with OHP, Medicare and managed healthcare.
• Experience with MS Office.
• Experience with practice management software, Dentrix preferred
• Knowledge of dental and medical terminology.
• Skilled in basic math and knowledge of general accounting procedures.
• Demonstrated ability to complete documentation in accordance with governmental regulations and laws, and NARA NW policies, procedures, guidelines and best practices.
• Must pass a pre-employment or for cause drug tests.
• Must pass criminal background check.

Preferred Experience:

• Dental Billing Certificate
• Dentrix experience
• Experience working within the Native American/Alaska Native community

What's in it for you?

• Competitive benefits package
• Internal promotion preference
• Hybrid work schedule
• Career growth and development opportunities
• Meaningful work

15 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, day after Thanksgiving, December 25th and your birthday!
Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 15 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go to Careers - NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that's all!
3. Feel free to contact recruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process.

NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need.
NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.
Consistent with NARA NW's sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a "Drug-Free/Alcohol-Free Workplace Certification Form" and NARA NW "Modeling Sobriety Policy Form" as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart
Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position's activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.