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Billing Operations Associate Jobs in Virginia (NOW HIRING)

Dollartree

Billing Assistant

Chesapeake, VA

$19.50 - $21.50/hr

Help maintain accurate financial records to support department operations. Reporting ... Our associates play an important role in this commitment by embracing change and showing up for ...

Dollartree

Billing Assistant

Chesapeake, VA · On-site

$19.50 - $21.50/hr

Help maintain accurate financial records to support department operations. Reporting ... Our associates play an important role in this commitment by embracing change and showing up for ...

Dollar Tree

Billing Assistant

Chesapeake, VA · On-site

$19.50 - $21.50/hr

Help maintain accurate financial records to support department operations. Reporting ... Our associates play an important role in this commitment by embracing change and showing up for ...

Three Saints Bay, LLC

Billing Specialist (6027)

Manassas, VA · On-site

$19.25 - $26/hr

Internal clients include Project Control, Program/Project Managers, operations management and ... Associate or bachelor's degree in business, accounting, finance or economics or related field and ...

Foster Fuels

Mission Critical Billing Clerk

Brookneal, VA · On-site

$18 - $20/hr

Prepare the general ledger entries on internal and external financial systems. * Assist operations ... Associate degree or higher preferred. * Minimum 1 year experience with Accounts Payable/Accounts ...

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Billing Operations Associate information

What does a billing operations associate do?

A Billing Operations Associate is responsible for managing and processing billing-related activities within an organization. Their tasks typically include generating invoices, verifying billing data, resolving discrepancies, and ensuring timely payments from clients. They collaborate closely with other departments such as finance, sales, and customer service to resolve issues and maintain accurate records. This role requires strong attention to detail, organizational skills, and proficiency with billing software or systems.

What are the key skills and qualifications needed to thrive as a billing operations associate?

To thrive as a Billing Operations Associate, you need strong attention to detail, analytical skills, and a background in finance or accounting, often supported by a relevant degree or coursework. Familiarity with billing software (like SAP or Oracle), spreadsheets, and financial management systems is typically required. Excellent organizational skills, problem-solving abilities, and clear communication help you efficiently resolve discrepancies and work with internal teams or customers. These skills are crucial for ensuring accurate invoicing, timely payments, and smooth financial operations within an organization.

What are some common challenges faced by billing operations associates, and how can they be managed effectively?

Billing Operations Associates often encounter challenges such as managing high volumes of invoices, resolving discrepancies between billing records and client accounts, and staying up-to-date with evolving billing software. Effective time management, attention to detail, and proactive communication with internal teams and clients are key to overcoming these obstacles. Many organizations provide ongoing training and support to help associates navigate complex billing scenarios and maintain accuracy in their work.

What is the difference between Billing Operations Associate vs Accounts Payable Specialist?

AspectBilling Operations AssociateAccounts Payable Specialist
CredentialsTypically requires a high school diploma or associate degree; familiarity with billing softwareRequires similar credentials; often familiar with accounting software and invoice processing
Work EnvironmentOffice setting, handling billing and customer accountsOffice setting, managing vendor invoices and payments
Industry UsageCommon in finance, healthcare, and SaaS companiesPrevalent in finance, manufacturing, and corporate sectors
Search & Comparison IntentOften compared for billing and accounts receivable rolesCompared for accounts payable and invoice processing roles

The Billing Operations Associate and Accounts Payable Specialist roles share similarities in credentials and work environment but focus on different sides of financial transactions. The associate handles billing and receivables, while the specialist manages vendor payments and invoices. Both roles are essential in financial operations within various industries.

What are the most commonly searched types of Billing Operations jobs in Virginia?

The most popular types of Billing Operations jobs in Virginia are:

What are popular job titles related to Billing Operations Associate jobs in Virginia?

For Billing Operations Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Billing Operations Associate jobs in Virginia look for?

The top searched job categories for Billing Operations Associate jobs in Virginia are:

What cities in Virginia are hiring for Billing Operations Associate jobs?

Cities in Virginia with the most Billing Operations Associate job openings:

Billing Operations Associate jobs near you
Infographic showing various Billing Operations Associate job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Customer Service Billing Associate I

Albanymed

Broadway, VA

$46K - $60K/yr

Full-time

Re-posted 28 days ago

Job description

Department/Unit:

AMHS - Self Pay Billing Office

Work Shift:

Day (United States of America)

Salary Range:

$46,215.00 - $60,080.00The SBO Customer Service Billing Associate is responsible for providing customer service to patients and families who have received services at any of the five main campus locations within the Albany Med Health System including 125 + practice locations. The department is responsible for $65-70M in total Self-Pay AR. The Customer Service Billing Associate is the primary point of contact for customer/patient inquiries, receiving in excess of 100 calls per day. This position collects payments, assists with insurance inquiries, provides account status, and will escalate calls to management as needed. This role requires professional communication, accuracy, and problem-solving skills.
Essential Duties and Responsibilities
  • Manage inbound and outbound calls with professionalism and empathy, addressing customer inquiries, including those related to CRM systems-to ensure accurate and timely support
  • Assist patients in reviewing and selecting appropriate payment plan options within the Albany Med Health System guidelines, including guidance on available Financial Aid programs
  • Maintain strong listening skills; ability to de-escalate in difficult or emotional customer interactions.
  • Review credit balances; process refund requests.
  • Accurately update, add, or remove patient insurance and demographic information to ensure up-to-date records and seamless billing processes and identify root causes of data discrepancies
  • Manage assigned work queues and perform intradepartmental workflow tasks as needed to support efficient operations and cross-functional collaboration
  • Meet daily/weekly productivity standards with acceptable QA results.
  • Manage a cash drawer as needed.
  • Process attorney, internal, bankruptcy, and insurer requests in accordance with organizational policies and regulatory requirements
  • Perform cross-functional coordination with billing, legal, and insurance teams to ensure accurate processing and issue resolution
  • Additional responsibilities as required

Qualifications
  • High School Diploma/G.E.D. - required
  • Associate's Degree - preferred
  • 1-2 years of relevant customer service or support experience - preferred
  • Proven capability to self-manage and take initiative in completing assignments with accountability
  • Excellent verbal and written communication
  • Strong attention to detail; ability to follow processes accurately
  • Basic understanding of relevant financial/billing terms
  • Effectively defuse high-stress customer interactions to achieve positive outcomes
  • Familiarity with CRM or customer support software
  • Ability to manage time effectively and complete multiple tasks timely
  • Some medical terminology knowledge
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Climbing - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Frequently

Working Conditions
  • Extreme cold - Rarely
  • Extreme heat - Rarely
  • Humidity - Rarely
  • Wet - Rarely
  • Noise - Occasionally
  • Hazards - Rarely
  • Temperature Change - Rarely
  • Atmospheric Conditions - Rarely
  • Vibration - Rarely

Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

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