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Billing Customer Service Jobs in Wisconsin (NOW HIRING)

Ernies Auto Body

Customer Service Representative

Hayward, WI · On-site

$14.75 - $20.25/hr

Customer Service Representative Ernie's Auto Body is looking for a full-time Customer Service ... This position includes handling incoming phone calls, greeting customers, billing for rental ...

Rice Lake

Customer Service Coordinator

Rice Lake, WI · On-site

$17.75 - $23/hr

Negotiate dealer payments and customer billing when service quality and/or timeliness does not meet expectations - issue credits once approved by NAS Manager or NAS Specialist * Works with Regional ...

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Billing Customer Service information

See Wisconsin salary details

$8

$19

$28

How much do billing customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for billing customer service in Wisconsin is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.35 per hour, depending on experience, location, and employer.

What is a billing customer service?

A Billing Customer Service job involves assisting customers with billing inquiries, resolving payment issues, processing invoices, and explaining charges. Representatives handle account discrepancies, process refunds, and ensure accurate billing records. They also provide support for payment plans, dispute resolutions, and customer account updates. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in billing customer service?

To thrive as a Billing Customer Service professional, you need strong attention to detail, knowledge of billing procedures, and experience with customer support, often complemented by a high school diploma or equivalent. Familiarity with billing software, CRM systems, and basic accounting tools is typically required, with some employers preferring candidates experienced in platforms like SAP, QuickBooks, or Oracle. Excellent communication, problem-solving, and patience help candidates excel when addressing customer inquiries or resolving discrepancies. These skills and qualities are crucial for ensuring accurate billing, delivering positive customer experiences, and efficiently supporting overall revenue cycles.

What are some typical challenges faced in a billing customer service role?

In a Billing Customer Service role, you may encounter challenges such as addressing complex account discrepancies, explaining detailed invoices to customers, and resolving payment issues in a timely and professional manner. Multitasking is often required as you handle a high volume of inquiries through phone, email, or chat, all while maintaining accuracy and compliance with company policies. You may also need to collaborate closely with accounting teams and other departments to investigate and resolve contested charges. Overcoming these challenges helps build your problem-solving skills and can prepare you for advancement into more specialized billing or supervisory roles.

What does a billing customer service representative do?

A billing customer service representative handles customer inquiries related to billing issues, processes payments, and resolves discrepancies in accounts. They often use customer management software and require good communication skills to assist clients effectively.

What are popular job titles related to Billing Customer Service jobs in Wisconsin?

For Billing Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Billing Customer Service jobs in Wisconsin look for?

The top searched job categories for Billing Customer Service jobs in Wisconsin are:

Billing Customer Service jobs near you
Infographic showing various Billing Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,630 per year, or $19.5 per hour.

Customer Service Representative

Ernies Auto Body

Hayward, WI • On-site

$14.75 - $20.25/hr

Other

Re-posted 24 days ago

Job description

Customer Service Representative

Ernie's Auto Body is looking for a full-time Customer Service Representative for immediate availability. The ideal candidate will be outgoing, organized, friendly, detail oriented, and has a willingness to learn. This position includes handling incoming phone calls, greeting customers, billing for rental vehicles, updating customers throughout the repair process, and managing the shop training schedule. Hours are Monday - Friday, 8am - 5pm.

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