Account Manager
Birmingham, AL · On-site
Purpose of the Role The Account Manager is responsible for building and maintaining strong customer ... Participate in customer billing review and assist with resolving billing issues/disputes as needed.
Account Manager
Birmingham, AL · On-site
Purpose of the Role The Account Manager is responsible for building and maintaining strong customer ... Participate in customer billing review and assist with resolving billing issues/disputes as needed.
Account Manager
Birmingham, AL · On-site
$60 - $90/hr
Purpose of the Role The Account Manager is responsible for building and maintaining strong customer ... Participate in customer billing review and assist with resolving billing issues/disputes as needed.
New
Account Manager
Birmingham, AL · On-site
$60 - $90/hr
Purpose of the Role The Account Manager is responsible for building and maintaining strong customer ... Participate in customer billing review and assist with resolving billing issues/disputes as needed.
New
Account Manager
Birmingham, AL · On-site
Partner with operations to improve utilization and efficiency. * Assist in resolving billing ... The Account Manager does not run the crews, but ensures alignment between promise and execution.
Account Manager
Birmingham, AL · On-site
Partner with operations to improve utilization and efficiency. * Assist in resolving billing ... The Account Manager does not run the crews, but ensures alignment between promise and execution.
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Commercial Insurance Account Manager Please note: If this position is posted as either fully remote ... Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Resolve billing discrepancies and support collections * Ensure adherence to policies and minimize ... Independently manage small or low-complexity accounts * Tracks renewals and ensures timely ...
Billing Account Manager information
See Alabama salary details
$26.7K - $33K
5% of jobs
$33K - $39.3K
11% of jobs
$43.2K is the 25th percentile. Wages below this are outliers.
$39.3K - $45.6K
15% of jobs
$45.6K - $52K
14% of jobs
The median wage is $54.4K / yr.
$52K - $58.3K
14% of jobs
$58.3K - $64.6K
12% of jobs
$68.1K is the 75th percentile. Wages above this are outliers.
$64.6K - $70.9K
9% of jobs
$70.9K - $77.2K
7% of jobs
$77.2K - $83.5K
6% of jobs
$83.5K - $89.8K
4% of jobs
$89.8K - $96.1K
3% of jobs
$26.7K
$59.7K
$96.1K
How much do billing account manager jobs pay per year?
As of Sep 3, 2026, the average yearly pay for billing account manager in Alabama is $59,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $71,200.00 per year, depending on experience, location, and employer.
What does a billing account manager do?
A Billing Account Manager oversees the billing processes for a company, ensuring that client accounts are accurately invoiced and payments are collected on time. They act as a liaison between clients and the finance department, resolve billing discrepancies, and address customer inquiries. Additionally, they may generate financial reports, manage account records, and help optimize billing systems for efficiency. Their goal is to maintain positive client relationships while ensuring revenue is properly tracked and collected.
What are the key skills and qualifications needed to thrive as a billing account manager, and why are they important?
To thrive as a Billing Account Manager, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree or equivalent experience. Familiarity with billing software, enterprise resource planning (ERP) systems, and sometimes certifications like Certified Billing and Coding Specialist (CBCS) are highly valuable. Excellent communication, problem-solving abilities, and organizational skills help manage client relationships and resolve discrepancies efficiently. These skills ensure accurate invoicing, timely collections, and strong client satisfaction, which directly impact an organization's financial health.
How does a billing account manager typically collaborate with other departments to resolve client billing issues?
Billing Account Managers regularly work with sales, customer service, and finance teams to resolve client billing questions or discrepancies. Effective communication is essential, as they must gather information from various sources and coordinate solutions swiftly to maintain client satisfaction. This collaborative approach allows for a more comprehensive understanding of client accounts and helps ensure accurate and timely invoicing. Building strong interdepartmental relationships is key to addressing challenges efficiently and supporting overall business goals.
What is the difference between Billing Account Manager vs Customer Service Representative?
| Aspect | Billing Account Manager | Customer Service Representative |
|---|---|---|
| Credentials | Relevant certifications (e.g., billing certifications), experience in billing systems | Customer service training, communication skills |
| Work Environment | Office or remote, focused on billing and account management | Call centers, retail, or office settings, focused on customer interactions |
| Employer & Industry | Financial services, telecom, utilities | Retail, telecom, hospitality |
The main difference is that Billing Account Managers focus on managing billing processes, accounts, and financial accuracy, while Customer Service Representatives handle customer inquiries and support. Billing Account Managers typically require billing-related certifications and work in finance-oriented environments, whereas Customer Service Representatives focus on customer interaction skills across various industries.
How much do billing account managers make in the US?
Billing account managers in the US typically earn an average salary ranging from $50,000 to $75,000 per year, depending on experience, location, and industry. Salaries can increase with certifications, advanced skills, and managerial responsibilities.
What is the role of a billing account manager?
A billing account manager oversees the billing process for clients or customers, ensuring accurate and timely invoicing, payment collection, and account reconciliation. They often work with billing software, communicate with clients regarding billing issues, and ensure compliance with company policies and financial regulations.
What are popular job titles related to Billing Account Manager jobs in Alabama?
For Billing Account Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Billing Account Manager jobs in Alabama look for?
The top searched job categories for Billing Account Manager jobs in Alabama are:
What cities in Alabama are hiring for Billing Account Manager jobs?
Cities in Alabama with the most Billing Account Manager job openings:
Job description
Purpose of Business
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive, and they support integration with a broad array of complementary logistics products.
Purpose of the Role
The Account Manager is responsible for building and maintaining strong customer relationships while delivering software support solutions related to McLeod Software. This role works closely with internal support teams to resolve customer issues and identify necessary modifications to meet customer needs effectively.
Reporting Manager
Manager, Core Customer Care Services
Responsible For
Essentials for the Role
Key Accountabilities
Education / Experience
High school diploma or equivalent, with 7+ years of experience providing technical support to end users (hardware and/or software support); or Bachelor's with 3+ years of experience providing technical support to end users (hardware and/or software support), required. Working knowledge of the transportation industry, a plus.
Computer Skills
To perform this job effectively, an individual should have an intermediate knowledge of Microsoft Office Suite. Experience with database management systems, a plus. (i.e. SQL Service, Oracle, DB2, etc.)
Supervisory Responsibilities
This job has no supervisory responsibilities.
Disclaimer
This job description outlines the primary duties of the position but is not intended to be all-inclusive. Employees may be asked to perform other duties as required to support organizational goals. McLeod reserves the right to update or change this description as needed.
Certificates and Licenses
None.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; and talk or hear. The employee is occasionally required to reach with hands and arms.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive, and they support integration with a broad array of complementary logistics products.
Purpose of the Role
The Account Manager is responsible for building and maintaining strong customer relationships while delivering software support solutions related to McLeod Software. This role works closely with internal support teams to resolve customer issues and identify necessary modifications to meet customer needs effectively.
Reporting Manager
Manager, Core Customer Care Services
Responsible For
- Customer Account Management and Software Support
- Proactive Problem-Solving and Troubleshooting
- Help Desk and Issue Resolution
- Collaboration and Documentation
Essentials for the Role
- Ability to learn internal software and systems.
- Ability to work independently and as a member of a collaborative team.
- Ability to analyze and assess business needs and cross-system impacts.
- Ability to clearly convey technical information effectively.
- Strong oral and written communication skills.
- Attention to detail and accuracy.
- Strong ability to multitask.
Key Accountabilities
- Accurate and timely issue resolution.
- Serve as the primary and central point of contact, and manage, all help desk and support related activities and updates.
- Responsible for continuous growth in technical understanding and skills.
- Manage time and priorities efficiently while maintaining high levels of accuracy and attention to detail.
- Understand basic business operations and company profiles for each assigned customer.
- Inform management of any significant news or events related to customers.
- Provide backup support for other Account Managers and support resources.
- Participate in customer billing review and assist with resolving billing issues/disputes as needed.
- Train fellow team members.
- Continually evaluate open/aged requests for completion.
- Escalate latent (24+ hours) resolution items to management level for prioritization.
- Support queue coverage during core business hours.
- Maintain current up-to-date knowledge of software releases.
- Maintain consistent customer management with assigned work.
Education / Experience
High school diploma or equivalent, with 7+ years of experience providing technical support to end users (hardware and/or software support); or Bachelor's with 3+ years of experience providing technical support to end users (hardware and/or software support), required. Working knowledge of the transportation industry, a plus.
Computer Skills
To perform this job effectively, an individual should have an intermediate knowledge of Microsoft Office Suite. Experience with database management systems, a plus. (i.e. SQL Service, Oracle, DB2, etc.)
Supervisory Responsibilities
This job has no supervisory responsibilities.
Disclaimer
This job description outlines the primary duties of the position but is not intended to be all-inclusive. Employees may be asked to perform other duties as required to support organizational goals. McLeod reserves the right to update or change this description as needed.
Certificates and Licenses
None.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; and talk or hear. The employee is occasionally required to reach with hands and arms.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About MCLEOD SOFTWARE
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Birmingham, AL, US
Year founded
1985