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Bilingual Program Assistant Jobs in Toronto, ON (NOW HIRING)

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Bilingual Program Assistant information

What is a bilingual program assistant?

Bilingual Program Assistants are professionals who support educational or community programs by assisting with communication and coordination between participants who speak different languages. They help translate documents, interpret conversations, and ensure that non-English speakers have access to important information and services. These assistants often work in schools, community centers, or government agencies and play a key role in fostering an inclusive and accessible environment for diverse populations.

What does a bilingual program assistant do?

A Bilingual Program Assistant plays a key role in bridging language and cultural gaps within a team, ensuring that all program participants and staff can communicate effectively. This often involves translating documents, interpreting during meetings, and assisting with outreach to non-English-speaking communities. The role requires strong interpersonal skills, as the assistant frequently collaborates with program coordinators, educators, and external partners to facilitate smooth operations. By fostering clear communication, Bilingual Program Assistants help create an inclusive environment that supports the program’s goals and participant engagement.

What are the key skills and qualifications needed to thrive as a bilingual program assistant?

To thrive as a Bilingual Program Assistant, you need strong proficiency in at least two languages, organizational abilities, and experience in administrative support, often backed by a relevant associate’s degree or equivalent experience. Familiarity with office software, scheduling tools, and sometimes translation or interpretation systems is typically required. Outstanding interpersonal skills, cultural sensitivity, and attention to detail help you effectively connect with diverse clients and support program operations. These skills ensure smooth communication, efficient program delivery, and inclusive service for multilingual communities.

What is the difference between Bilingual Program Assistant vs Bilingual Case Manager?

AspectBilingual Program AssistantBilingual Case Manager
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma; bilingual proficiency; often additional certifications in social work or case management
Work EnvironmentAdministrative settings, community programs, educational institutionsSocial service agencies, healthcare facilities, community organizations
Job FocusSupporting program operations, assisting with communication, data entryManaging individual cases, providing client support, coordinating services

While both roles require bilingual skills and work in community or service settings, the Bilingual Program Assistant primarily supports program operations and administrative tasks. In contrast, the Bilingual Case Manager focuses on managing client cases and providing direct support. The roles differ in responsibilities but share similar credentials and work environments.

What are the most commonly searched types of Bilingual Program jobs in Toronto, ON?

The most popular types of Bilingual Program jobs in Toronto, ON are:

Infographic showing various Bilingual Program Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Bank Fraud Servicing Representative - Bilingual

Canadiantirecorporation

Toronto, ON

Full-time, Part-time

Retirement

Re-posted 9 days ago


Key responsibilities

  • Identify suspected fraud and initiate appropriate actions to mitigate fraud risk while managing customer accounts and personal information professionally and confidentially

  • Review credit card applications to reduce exposure to fraudulent activity within established time frames

  • Handle inbound and outbound contact center communications related to fraud prevention and account review


Job description

Help us boldly shape retail in Canada


As the Financial Services segment of one of Canada's most trusted and iconic retail brands, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work.


Join an award winning team that dreams big and works together to provide Canadians from coast-to-coast the customer service they've come to count on. We are currently looking for individuals that are passionate about driving an exceptional customer experience and committed to going above and beyond to make that happen.

THIS IS A BILINGUAL ROLE - French/English
There are both part-time and full-time positions available with full-time training hours, Mon-Fri 9AM - 5PM.

Applicants residing inONTARIO,are invited to apply. Unfortunately this role cannot be conducted from outside of Ontario.

What you'll do

Role we are currently sourcing for:

Fraud Servicing Representatives:

  • Inbound/outbound contact centre, focused on identifying suspected fraud and initiating appropriate actions to mitigate to the organization, while ensuring customer account(s) and personal information are managed in a professional and confidential manner

  • Reviews credit card applications with the goal of reducing CTFS exposure to fraudulent activity while completing review within acceptable established time frames

Who you are

We are looking for individuals who are:

  • Customer focused, who go above and beyond to respond to the evolving needs of our customers

  • Solutions oriented and outcome focused, with a strong attention to detail

  • Team players with strong communications skills, who build relationships easily

While some experience is preferred, if you have a willingness to learn and are able to solve problems while keeping the customer top of mind, then this is definitely the place to be.

We're always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs

Performance incentives, Continuing Education Programs

Other perks to support your well-being

Career growth opportunities and product discounts

Our starting wage for this position is $22.82 with an annual salary review process.

Our current department hours of operation are:

8:00am - 8:00pm, Monday to Friday,

8:00am - 6:00pm Saturday and Sunday.

Your scheduled shifts will vary according to business needs, though you can expect to be scheduled primarily during evenings until close and weekends. Availability requirements range between days, evenings and weekends.

As a condition of employment, this position is subject to the successful completion of the following pre-employment conditions:

  • Reference Check

  • Credit Checks

  • Criminal Background Check

  • Sanctions & PEP Screening


We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.