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Bilingual Program Assistant Jobs in Toronto, ON (NOW HIRING)

Adecco

Bilingual Customer Service Representative

Markham, ON · Hybrid

CA$28 - CA$31/hr

Process customer orders in an order entry system; assist customers in walking through online orders ... Strong MS Office skills and ability to learn other PC applications and programs; experience in SAP ...

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All JobsBilingual Program JobsBilingual Program Assistant JobsBilingual Program Assistant Jobs in Toronto, ON

Bilingual Program Assistant information

What is a bilingual program assistant?

Bilingual Program Assistants are professionals who support educational or community programs by assisting with communication and coordination between participants who speak different languages. They help translate documents, interpret conversations, and ensure that non-English speakers have access to important information and services. These assistants often work in schools, community centers, or government agencies and play a key role in fostering an inclusive and accessible environment for diverse populations.

What does a bilingual program assistant do?

A Bilingual Program Assistant plays a key role in bridging language and cultural gaps within a team, ensuring that all program participants and staff can communicate effectively. This often involves translating documents, interpreting during meetings, and assisting with outreach to non-English-speaking communities. The role requires strong interpersonal skills, as the assistant frequently collaborates with program coordinators, educators, and external partners to facilitate smooth operations. By fostering clear communication, Bilingual Program Assistants help create an inclusive environment that supports the program’s goals and participant engagement.

What are the key skills and qualifications needed to thrive as a bilingual program assistant?

To thrive as a Bilingual Program Assistant, you need strong proficiency in at least two languages, organizational abilities, and experience in administrative support, often backed by a relevant associate’s degree or equivalent experience. Familiarity with office software, scheduling tools, and sometimes translation or interpretation systems is typically required. Outstanding interpersonal skills, cultural sensitivity, and attention to detail help you effectively connect with diverse clients and support program operations. These skills ensure smooth communication, efficient program delivery, and inclusive service for multilingual communities.

What is the difference between Bilingual Program Assistant vs Bilingual Case Manager?

AspectBilingual Program AssistantBilingual Case Manager
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma; bilingual proficiency; often additional certifications in social work or case management
Work EnvironmentAdministrative settings, community programs, educational institutionsSocial service agencies, healthcare facilities, community organizations
Job FocusSupporting program operations, assisting with communication, data entryManaging individual cases, providing client support, coordinating services

While both roles require bilingual skills and work in community or service settings, the Bilingual Program Assistant primarily supports program operations and administrative tasks. In contrast, the Bilingual Case Manager focuses on managing client cases and providing direct support. The roles differ in responsibilities but share similar credentials and work environments.

What are the most commonly searched types of Bilingual Program jobs in Toronto, ON?

The most popular types of Bilingual Program jobs in Toronto, ON are:

Bilingual Program Assistant jobs near you
Infographic showing various Bilingual Program Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Bilingual Customer Service Representative

Milton, ON

Bilingual Source
See more jobs at Bilingual Sourceexternal

CA$32 - CA$36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Bilingual Customer Service Representative (French Required)


Introduction

Are you fluent in both French and English and looking for a stable customer service opportunity with consistent hours, strong benefits, and a supportive team environment?

Our client is seeking a Bilingual Customer Service Representative (French Required) for a full-time, on-site position in Milton, Ontario. You will help French and English-speaking customers with orders, product questions, pricing, shipping, and online ordering while working within a structured and collaborative customer service environment.


Compensation: $32 to $36 per hour

Schedule: Monday to Friday, 9:30 AM to 6:00 PM

Location: Milton, Ontario, on-site

Vacancy Status: This is an existing vacancy with immediate availability.


What You’ll Do

You will be a dependable point of contact for customers, providing clear and helpful service in both French and English. You will work with an established team and modern customer service tools to resolve inquiries, process orders, and make each interaction as straightforward as possible.

Training is provided to help you build strong knowledge of the products, services, ordering processes, pricing, and shipping options you will discuss with customers.


Responsibilities

  • Process customer orders and respond to inquiries in a collaborative customer service environment.
  • Communicate professionally with customers by phone, email, and chat in both French and English.
  • Assist customers with website navigation and online ordering.
  • Answer questions related to products, pricing, availability, orders, and shipping.
  • Develop strong product and service knowledge through training and ongoing experience.
  • Provide accurate, consistent, and courteous customer support.
  • Work closely with team members to maintain reliable service standards.


Qualifications

  • Fluent written and verbal communication skills in French and English.
  • High school diploma or equivalent required.
  • Bachelor's degree is preferred, but not required.
  • Previous customer service experience is an asset.
  • Comfortable communicating with customers by phone, email, and chat.
  • Able to learn product information and customer service systems through provided training.
  • Dependable, organized, and comfortable working within a structured, team-oriented environment.


Benefits

Our client offers a comprehensive compensation and benefits package designed to support long-term stability and employee well-being, including:

  • Compensation of $32 to $36 per hour.
  • Extended health coverage, including medical, dental, and vision benefits, available after 30 days.
  • Basic life insurance, disability coverage, and wellness programs.
  • RRSP program with a 6% employer match, with eligibility after 30 days.
  • Paid holidays and generous paid time off.
  • Performance and incentive bonus opportunities.
  • Consistent Monday-to-Friday working hours.
  • On-site employee amenities, including dining, fitness, and outdoor spaces.
  • Employee appreciation activities and opportunities for community involvement.
  • A clean, modern, professional workplace.


Why Work with Us

This opportunity is well suited to someone who values stability, consistency, clear expectations, and dependable team support. You will have a predictable weekday schedule and structured training to help you become comfortable and confident in the role.


For a bilingual professional looking to build a long-term customer service career in a supportive environment, this position offers competitive hourly compensation, comprehensive benefits, retirement savings support, paid time off, and the security of joining an established and growing operation.


Disclosure: "Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."


Vacancy: This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Customer Service Representative (French Required).

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