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Bilingual Help Desk Representative Jobs (NOW HIRING)

Help Desk Representative - Mid

Miami, FL ยท On-site

$16.75 - $21.50/hr

Help Desk Representative LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S. SOUTHERN Command J2 Required clearance: No Required education: Bachelor's degree in Information Technology ...

Help Desk Representative - Mid

Doral, FL ยท On-site

$16.75 - $21.50/hr

Help Desk Representative LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / Off-site Office: U.S. SOUTHERN Command J2 Required clearance: No Required education: Bachelor's degree in Information Technology ...

Help Desk Representative (Pre-Award)

Doral, FL

$16.25 - $20.75/hr

Position Overview The Help Desk Representative is responsible for overseeing daily help desk operations and ensuring the delivery of high-quality IT support services across both cloud-based and on ...

Help Desk Level 1 Representative

Manhattan, NY ยท On-site

$19.25 - $24.75/hr

Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA and Office of Payroll Administration (OPA) Help Desk operations, providing caller assistance ...

Help Desk Call Center Representative

$17.50 - $22.50/hr

Prior experience as a customer service representative including help desk and ticketing support ... Bilingual a plus Must successfully pass preemployment criteria testing and when applicable, an ...

Help Desk Call Center Representative

$18 - $23/hr

Prior experience as a customer service representative including help desk and ticketing support ... Bilingual a plus Must successfully pass preemployment criteria testing and when applicable, an ...

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Bilingual Help Desk Representative information

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$9

$17

$25

How much do bilingual help desk representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for bilingual help desk representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.
What cities are hiring for Bilingual Help Desk Representative jobs? Cities with the most Bilingual Help Desk Representative job openings:
What states have the most Bilingual Help Desk Representative jobs? States with the most job openings for Bilingual Help Desk Representative jobs include:

Help Desk Representative - Mid

Nalley Consulting

Miami, FL โ€ข On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Be an early applicant


Job description

Join the Nalley Consulting team at Southcom HQ.
Position:ย Help Desk Representative
LCAT:ย Mid
Location:ย SOUTHCOM HQ, Doral, FL / Off-site
Office:ย U.S. SOUTHERN Command J2
Required clearance:ย No
Required education:ย Bachelorโ€™s degree in Information Technology, Computer Science, or a related field, or three (3) years of equivalent experience in IT support.
Required Experience:ย 
  • Demonstrated experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning, and maintaining IT asset tracking systems.
  • Experience with Microsoft Windows, macOS, and cloud-based IT support tools is required.
  • Knowledge and capability to provide technical support for cloud-based and on-premises environments, ensuring timely and effective resolution of IT-related issues.
  • Must be proficient in IT troubleshooting methodologies, ticketing system usage (e.g., JIRA, ServiceNow), and customer service best practices.
  • Strong skills in incident resolution, remote desktop support, and end-user assistance are required.
Desired Qualifications:
  • CompTIA A+, ITIL Foundation Certification, or Microsoft Certified: Modern Desktop Administrator Associate.

ABOUT NALLEY CONSULTING

Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states.

Nalley Consulting fringe benefits include:

  • Excellent medical, dental, and vision benefits
  • PTO
  • 11 paid federal holidays
  • Tuition assistance
  • Paid military-reserve leave
  • Paid parental leave for birth or adoption
  • 401k matching up to 5 percent of the base salary
  • Flex time
  • Company-paid short-term disability, long-term disability, and life insurance.

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