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Spanish Bilingual Help Desk Jobs (NOW HIRING)

Bilingual Help Desk Analyst

Conyers, GA ยท On-site

$18 - $24.50/hr

Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...

Bilingual-Help Desk Analyst

Conyers, GA ยท On-site

$18 - $24.50/hr

Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...

This position acts as an escalation point for bilingual Spanish-speaking Tier 1 Help Desk Agents and works closely with Help Desk Management, Operations Managers, and technical teams to ensure timely ...

Makpar has an exciting opportunity for a bilingual Spanish-speaking Junior Help Desk Support Agent to join our growing team. The Tier 1 Help Desk Support Team serves as the first point of contact for ...

Makpar has an exciting opportunity for a bilingual Spanish-speaking Junior Help Desk Support Agent to join our growing team. The Tier 1 Help Desk Support Team serves as the first point of contact for ...

Help Desk Analyst

Conyers, GA ยท On-site

$18 - $24.50/hr

Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills ... Bilingual - Spanish/English * Vocational/Technical degree in computer applications, computer ...

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

This role requires someone who has a high level of customer experience and who is bilingual, English and Spanish. This is software based help desk role. Each position will act as a member of the ...

Help Desk Specialist San Antonio, TX (Remote) Are you ready to enhance your skills and build your ... Bilingual (English/Spanish) preferred, specific vacancies may require bilingual abilities * Must be ...

Help Desk Specialist Ashburn, VA (Remote) Are you ready to enhance your skills and build your ... Bilingual (English/Spanish) preferred, specific vacancies may require bilingual abilities * Must be ...

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Spanish Bilingual Help Desk information

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How much do spanish bilingual help desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for spanish bilingual help desk in the United States is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.04 per hour, depending on experience, location, and employer.

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For Spanish Bilingual Help Desk jobs, the most frequently searched job titles are:

Bilingual Help Desk Analyst

Conyers, GA โ€ข On-site

$18 - $24.50/hr

Contractor

Re-posted 13 days ago


Job description

Job ID: (803954)

Help Desk Analyst Level 1

Location: Conyers, GA

Duration: 12+ Months

Client: GA DDS

Onsite Role

LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.