Help Desk Representative Job ID: 26-02798 Location: O'Fallon, MO (4 Days Onsite / 1 Day Remote) Duration: 3 Months (Temp to Perm) Pay Rate: $20/Hr on W2 Shift: 10:30 AM 7:00 PM CST Job Summary ...
Help Desk Representative Job ID: 26-02798 Location: O'Fallon, MO (4 Days Onsite / 1 Day Remote) Duration: 3 Months (Temp to Perm) Pay Rate: $20/Hr on W2 Shift: 10:30 AM 7:00 PM CST Job Summary ...
Bilingual Help Desk
Gastonia, NC · On-site
$13.25 - $16.75/hr
Job Summary: iFAB Corp is seeking a highly motivated and reliable Bilingual Desk Clerk who is fluent in both English and Spanish. This role requires strong communication skills, as the primary ...
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Bilingual Help Desk
Gastonia, NC · On-site
$13.25 - $16.75/hr
Job Summary: iFAB Corp is seeking a highly motivated and reliable Bilingual Desk Clerk who is fluent in both English and Spanish. This role requires strong communication skills, as the primary ...
Help Desk Representative
Tampa, FL · On-site
$16.50 - $21.25/hr
Position Summary The Help Desk Representative supports mission-critical objectives under the referenced work order by providing technical support for cloud-based and on-premises environments ensuring ...
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Help Desk Representative
Tampa, FL · On-site
$16.50 - $21.25/hr
Position Summary The Help Desk Representative supports mission-critical objectives under the referenced work order by providing technical support for cloud-based and on-premises environments ensuring ...
Bilingual Help Desk
Gastonia, NC · On-site
$13.25 - $16.75/hr
Job Summary: iFAB Corp is seeking a highly motivated and reliable Bilingual Desk Clerk who is fluent in both English and Spanish. This role requires strong communication skills, as the primary ...
Bilingual Help Desk
Gastonia, NC · On-site
$13.25 - $16.75/hr
Job Summary: iFAB Corp is seeking a highly motivated and reliable Bilingual Desk Clerk who is fluent in both English and Spanish. This role requires strong communication skills, as the primary ...
Help Desk Representative
Phoenix, AZ · On-site
$17.50 - $22.25/hr
Help Desk Representative Location: Phoenix, AZ (On-site) Duration: 6 Months (with possibility of extension) Hours: 40 hours/week Shift: Night Shift - 11:00 PM to 7:00 AM Billing Type: Hourly Work ...
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Help Desk Representative
Phoenix, AZ · On-site
$17.50 - $22.25/hr
Help Desk Representative Location: Phoenix, AZ (On-site) Duration: 6 Months (with possibility of extension) Hours: 40 hours/week Shift: Night Shift - 11:00 PM to 7:00 AM Billing Type: Hourly Work ...
Help Desk Representative
Doral, FL · On-site
$16.75 - $21.50/hr
Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required ...
Help Desk Representative
Doral, FL · On-site
$16.75 - $21.50/hr
Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required ...
Help Desk Representative
FL · Remote
$18 - $23/hr
SOSi is seeking a Help Desk Representative to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances ...
Help Desk Representative
FL · Remote
$18 - $23/hr
SOSi is seeking a Help Desk Representative to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances ...
Bilingual Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
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Bilingual Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high ...
Help Desk Representative
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
IT Help Desk Representative (58061)
Farmington, MO · On-site
$15.50 - $20/hr
IT Help Desk Representative Make a Positive Impact First State Community Bank is looking for an IT Help Desk Representative to serve as the first point of contact for end users seeking technical ...
IT Help Desk Representative (58061)
Farmington, MO · On-site
$15.50 - $20/hr
IT Help Desk Representative Make a Positive Impact First State Community Bank is looking for an IT Help Desk Representative to serve as the first point of contact for end users seeking technical ...
Help Desk Representative
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
IT Help Desk Representative (58061)
Farmington, MO · On-site
$15.50 - $20/hr
IT Help Desk Representative Make a Positive Impact First State Community Bank is looking for an IT Help Desk Representative to serve as the first point of contact for end users seeking technical ...
IT Help Desk Representative (58061)
Farmington, MO · On-site
$15.50 - $20/hr
IT Help Desk Representative Make a Positive Impact First State Community Bank is looking for an IT Help Desk Representative to serve as the first point of contact for end users seeking technical ...
Help Desk Representative
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Help Desk Representative
$39K - $62K/yr
Responsibilities Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders ...
Bilingual-Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...
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Bilingual-Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months * LOCAL CANDIDATES * *MUST have IT Help Desk Call Center exp* * Provides technical assistance to both ...
Help Desk Representative
$18 - $23/hr
Yes Position Summary Base-2 Solutions is seeking a Help Desk Representative to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. This role involves providing technical support for cloud ...
Help Desk Representative
$18 - $23/hr
Yes Position Summary Base-2 Solutions is seeking a Help Desk Representative to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. This role involves providing technical support for cloud ...
Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. so considered the Initial Point of Contact or Help Desk Specialist for ALL incoming ...
Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. so considered the Initial Point of Contact or Help Desk Specialist for ALL incoming ...
WO-002 Help Desk Representative with Security Clearance
$16.50 - $21.25/hr
WO-002 Help Desk Representative Position Summary The Help Desk Representative supports mission-critical objectives under the referenced work order by providing technical support for cloud-based and ...
WO-002 Help Desk Representative with Security Clearance
$16.50 - $21.25/hr
WO-002 Help Desk Representative Position Summary The Help Desk Representative supports mission-critical objectives under the referenced work order by providing technical support for cloud-based and ...
Bilingual Help Desk Representative information
See salary details
$9.86 - $11.25
1% of jobs
$11.25 - $12.65
3% of jobs
$12.65 - $14.05
6% of jobs
$15.05 is the 25th percentile. Wages below this are outliers.
$14.05 - $15.45
20% of jobs
The median wage is $16.71 / hr.
$15.45 - $16.85
21% of jobs
$16.85 - $18.25
20% of jobs
$18.52 is the 75th percentile. Wages above this are outliers.
$18.25 - $19.65
14% of jobs
$19.65 - $21.04
5% of jobs
$21.04 - $22.44
3% of jobs
$22.44 - $23.84
3% of jobs
$23.84 - $25.24
2% of jobs
$9
$17
$25
How much do bilingual help desk representative jobs pay per hour?
Job description
Job Summary
Seeking a customer-focused Help Desk Representative to provide first-level support for Small Business customers. The role involves handling inbound calls, troubleshooting issues, managing ServiceNow tickets, and delivering timely resolutions in a fast-paced environment.
Key Responsibilities:
- Handle inbound customer calls and email requests with excellent service.
- Troubleshoot and resolve Level 1 help desk inquiries.
- Create, track, and update tickets in ServiceNow.
- Research customer issues using multiple systems and coordinate with internal teams.
- Meet first-call resolution and service-level expectations.
- Maintain accurate documentation and follow-up on customer requests.
Required Qualifications:
- Prior call center or customer service experience.
- Strong phone communication and critical thinking skills.
- Experience with ticketing systems (ServiceNow preferred).
- Proficiency in Microsoft Office (Word, Excel, OneNote).
- Excellent multitasking, analytical, and problem-solving abilities.
- Ability to work independently and in a team environment.
Preferred:
- Help Desk or Level 1 technical support experience.
- Commercial or Small Business Insurance knowledge.
- Experience with remote troubleshooting and VPN support.
- College education is a plus.