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Bilingual Customer Service Support Jobs (NOW HIRING)

24 Seven Talent

Bilingual Customer Service

Sunrise, FL · Hybrid

$65K - $70K/yr

Base pay range $65,000.00/yr - $70,000.00/yr Bilingual VIP Customer Service Specialist (Spanish and ... This is not a basic support role -- it's a high-touch, client-facing position built for someone who ...

Artech

Bilingual Customer Service Representative

Austin, TX · On-site

$15.25 - $19.25/hr

We are looking for a Bilingual Customer Service Representative to support the Provider Network team. In this role, you will assist Medicaid providers and clients by addressing inquiries, resolving ...

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Bilingual Customer Service Support information

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How much do bilingual customer service support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for bilingual customer service support in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is a bilingual customer service support?

A Bilingual Customer Service Support is a professional who assists customers in at least two languages, helping to resolve their inquiries, concerns, or issues. They typically work in call centers, retail, finance, or other industries where companies serve diverse populations. Their responsibilities include answering questions, providing product or service information, processing orders, and troubleshooting problems. Being bilingual allows them to effectively communicate with a wider range of customers, enhancing customer satisfaction and company reputation.

What are some common challenges faced by bilingual customer service support professionals, and how can they be managed?

Bilingual Customer Service Support professionals often encounter challenges such as accurately interpreting customer needs across languages and navigating cultural nuances in communication. Managing these challenges involves ongoing language practice, staying updated on company products in both languages, and leveraging resources like translation tools or language support teams. Additionally, maintaining patience and active listening helps ensure clear, effective communication, leading to positive customer experiences.

What are the key skills and qualifications needed to thrive as a bilingual customer service support, and why are they important?

To thrive as a Bilingual Customer Service Support, you need fluency in two or more languages, strong communication abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is commonly required. Excellent problem-solving, patience, and interpersonal skills help you connect with diverse customers and resolve issues efficiently. These abilities ensure clear communication, high customer satisfaction, and effective support in a multicultural environment.

What is the difference between Bilingual Customer Service Support vs Customer Service Representative?

AspectBilingual Customer Service SupportCustomer Service Representative
Required CredentialsHigh school diploma; bilingual proficiency; customer service skillsHigh school diploma; customer service skills; language skills optional
Work EnvironmentCall centers, support desks, online chatRetail stores, call centers, offices
Employer & Industry UsageCustomer support, tech, retail, healthcareRetail, telecom, banking, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers, but Bilingual Customer Service Support specifically requires fluency in two languages, enabling communication with diverse clients. Customer Service Representatives may or may not be bilingual but focus on general customer assistance. The bilingual aspect expands opportunities in industries serving multicultural populations.

More about Bilingual Customer Service Support jobs
What cities are hiring for Bilingual Customer Service Support jobs? Cities with the most Bilingual Customer Service Support job openings:
What job categories do people searching Bilingual Customer Service Support jobs look for? The top searched job categories for Bilingual Customer Service Support jobs are:
Bilingual Customer Service Support jobs near you
Infographic showing various Bilingual Customer Service Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Florida One Insurance

Lake City, FL • On-site

$42K - $92K/yr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative - IN PERSON

Are you passionate about helping people and fluent in both English and Spanish? Step into a dynamic, customer-focused role at Florida One Insurance, where your communication skills and dedication to service will be truly valued.

As a Full-Time Bilingual Customer Service Representative, you'll work onsite in a fast-paced environment, directly supporting our diverse client base. You'll solve insurance-related issues, answer questions, and guide customers through their policies-making a real impact in their lives. Your bilingual skills will be key in creating strong, trusting relationships with clients from all backgrounds.

Compensation & Benefits
We offer a competitive salary ranging from $42,600 to $92,000 per year, based on your experience and performance. Plus, enjoy a comprehensive benefits package, including:

  • Medical, Dental & Vision Insurance

  • Life Insurance

  • Paid Time Off

  • Support and guidance through the insurance licensing process

  • Opportunities for growth and development

About Florida One Insurance

With over a decade of experience, Florida One Insurance Agency specializes in personalized auto insurance solutions. Our team of dedicated agents is committed to helping clients navigate the complexities of insurance with confidence. We prioritize trust, transparency, and exceptional service-every time.

Our Mission:
To empower our clients with the knowledge and support needed to make informed decisions, building lasting relationships along the way.

Your Role as a Bilingual Customer Service Representative

Each day brings something new. Your responsibilities will include:

  • Responding to customer inquiries via phone, email, and in person

  • Assisting with policy updates, claims, and general insurance questions

  • Providing clear, empathetic support in both English and Spanish

  • Collaborating closely with our agent team to ensure a seamless customer experience

  • Maintaining accurate records and documentation

You'll be the friendly voice our clients trust-especially during stressful times-making empathy, patience, and professionalism essential to your success.

What We're Looking For

To thrive in this role, you should bring:

  • Fluency in English and Spanish (verbal & written)

  • Excellent verbal and written communication skills

  • A strong sense of empathy, professionalism, and customer service

  • Problem-solving ability and attention to detail

  • Adaptability in a fast-paced environment

  • A collaborative, team-oriented mindset

Take the Next Step in Your Career

If you're ready to grow in a rewarding customer service role and make a difference in your community, we'd love to hear from you. Apply today and become part of a team that puts people first-every day.

Apply