Responsibilities : The Food and Beverage Manager is in charge of purchasing or overseeing all the ingredients necessary to create the menu items and all the wine and spirits the hotel serves. As the manager of the hotel's food and beverage program, this position generally requires hiring of new employees, terminating employees when needed, and overseeing the training program to ensure the staff in the dining area, kitchen, and those serving room service are following the hotel's policies and standards. You may be called upon to smooth out situations when a hotel guest or guest of the restaurant is unsatisfied with the level of service or the food.
However, the director also may receive guest compliments of the food or service of an employee. As the manager, it's essential to keep up the morale of the food and beverage team which includes servers, hostesses, cooks, and bartenders. You must be aware of all city, state, and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served.
The manager has to be aware of these regulations and implement the proper procedures to ensure the staff of the hotel is following them. Current ServSafe and TIPS certifications required. Continually work to ensure correct handling procedures to minimize food waste.
Assists in planning and implementing of procedures for special events and banquet functions. Fulfills the objectives of increased sales in the areas of group sales, corporate clients, banquets and meetings. Provides daily, weekly, monthly reports and other reports required Ensuring that each guest receives consistent services and products Ensuring that employees within department receive fair and safe working conditions Ability to work on a shift basis Maintains responsibility for sales, expenses and profit goals as outlined in the food & beverage department operating plans & budgets, while promoting the company goals of customer service and satisfaction, team work, reporting requirements and financial performance.
All other duties as assigned