MSP Service Desk & Support
$20.50 - $27.75/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
MSP Service Desk & Support
$20.50 - $27.75/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
MSP Service Desk & Support
Los Angeles, CA · On-site +1
$21.50 - $29/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
MSP Service Desk & Support
Los Angeles, CA · On-site +1
$21.50 - $29/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
MSP Service Desk & Support
Los Angeles, CA · On-site +1
$21.50 - $29/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
MSP Service Desk & Support
Los Angeles, CA · On-site +1
$21.50 - $29/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
Our team acts with intentionality, and our actions are always in the best interest of our teams ... The MSP Partner Success Manager (PSM) will be responsible for driving the post-sales journey of ...
Our team acts with intentionality, and our actions are always in the best interest of our teams ... The MSP Partner Success Manager (PSM) will be responsible for driving the post-sales journey of ...
MSP Sales Executive
Indianapolis, IN · On-site
Understanding of the MSP ecosystem, including trends, challenges, and best practices for building and scaling channel partnerships * Ability to build cross-functional relationships, influence and ...
MSP Sales Executive
Indianapolis, IN · On-site
Understanding of the MSP ecosystem, including trends, challenges, and best practices for building and scaling channel partnerships * Ability to build cross-functional relationships, influence and ...
MSP Service Desk & Support (Remote)
Los Angeles, CA · Remote
$20.50 - $27.75/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
Quick apply
MSP Service Desk & Support (Remote)
Los Angeles, CA · Remote
$20.50 - $27.75/hr
Follow security best practices and MSP standards Required Skills & Qualifications * 3+ years of IT support experience (MSP experience strongly preferred) * Strong knowledge of Windows OS and basic ...
Our team acts with intentionality, and our actions are always in the best interest of our teams ... The MSP Channel Development Manager (CDM) will be responsible for recruiting net new MSPs (via ...
Our team acts with intentionality, and our actions are always in the best interest of our teams ... The MSP Channel Development Manager (CDM) will be responsible for recruiting net new MSPs (via ...
Our team acts with intentionality, and our actions are always in the best interest of our teams ... The MSP Global Distribution Manager will own and drive MSP pipeline generation through IRONSCALES ...
Our team acts with intentionality, and our actions are always in the best interest of our teams ... The MSP Global Distribution Manager will own and drive MSP pipeline generation through IRONSCALES ...
MSP Sales Executive
Green Bay, WI · On-site
Understanding of the MSP ecosystem, including trends, challenges, and best practices for building and scaling channel partnerships * Ability to build cross-functional relationships, influence and ...
MSP Sales Executive
Green Bay, WI · On-site
Understanding of the MSP ecosystem, including trends, challenges, and best practices for building and scaling channel partnerships * Ability to build cross-functional relationships, influence and ...
Director MSP Service Delivery
Gilbert, AZ · On-site
$205K/yr
... Best Places to work for Mental Well-Being for 2025. We're always looking for talented, passionate ... NASM is seeking a Director MSP Service Delivery reporting to the Chief Information Officer. This ...
Director MSP Service Delivery
Gilbert, AZ · On-site
$205K/yr
... Best Places to work for Mental Well-Being for 2025. We're always looking for talented, passionate ... NASM is seeking a Director MSP Service Delivery reporting to the Chief Information Officer. This ...
MSP Service Desk & Support
$20.50 - $27.75/hr
Red Cup IT is seeking an MSP Service Desk & Support professional to provide first- and second-level ... best practices in a fast-paced managed service provider environment. Responsibilities : • Serve ...
MSP Service Desk & Support
$20.50 - $27.75/hr
Red Cup IT is seeking an MSP Service Desk & Support professional to provide first- and second-level ... best practices in a fast-paced managed service provider environment. Responsibilities : • Serve ...
Be Seen First
Level 3 Technician (MSP)
Houston, TX · On-site
$65K - $85K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team ... Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices.
Quick apply
Be Seen First
Level 3 Technician (MSP)
Houston, TX · On-site
$65K - $85K/yr
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team ... Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices.
Senior MSP Engineer
$107K - $146K/yr
Red Cup IT is seeking a Senior MSP Engineer responsible for designing, implementing, and supporting ... on best practices and troubleshooting approaches. • Participate in on‑call rotations and ...
Senior MSP Engineer
$107K - $146K/yr
Red Cup IT is seeking a Senior MSP Engineer responsible for designing, implementing, and supporting ... on best practices and troubleshooting approaches. • Participate in on‑call rotations and ...
MSP Systems Engineer
Charlotte, NC · On-site
$100 - $125/hr
# MSP Systems EngineerEngineering · Charlotte, NC · Full-time on-site · Market rateApply for this ... Best-in-class equipment and tools:** modern hardware, premium software, and whatever you need to ...
New
MSP Systems Engineer
Charlotte, NC · On-site
$100 - $125/hr
# MSP Systems EngineerEngineering · Charlotte, NC · Full-time on-site · Market rateApply for this ... Best-in-class equipment and tools:** modern hardware, premium software, and whatever you need to ...
New
Red Cup IT is looking for an MSP Systems Engineer who will be responsible for maintaining ... best practices and client policies. • Document configurations, procedures, and project work ...
Red Cup IT is looking for an MSP Systems Engineer who will be responsible for maintaining ... best practices and client policies. • Document configurations, procedures, and project work ...
$100 - $125/hr
# MSP Systems EngineerEngineering · Charlotte, NC · Full-time on-site · Market rateApply for this ... Best-in-class equipment and tools:** modern hardware, premium software, and whatever you need to ...
New
$100 - $125/hr
# MSP Systems EngineerEngineering · Charlotte, NC · Full-time on-site · Market rateApply for this ... Best-in-class equipment and tools:** modern hardware, premium software, and whatever you need to ...
New
Senior MSP Engineer
Los Angeles, CA · On-site +1
$112K - $154K/yr
We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Mentor junior engineers and service desk staff, providing guidance on best practices and ...
Senior MSP Engineer
Los Angeles, CA · On-site +1
$112K - $154K/yr
We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Mentor junior engineers and service desk staff, providing guidance on best practices and ...
Senior MSP Engineer
Los Angeles, CA · On-site +1
$112K - $154K/yr
We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Mentor junior engineers and service desk staff, providing guidance on best practices and ...
Senior MSP Engineer
Los Angeles, CA · On-site +1
$112K - $154K/yr
We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting ... Mentor junior engineers and service desk staff, providing guidance on best practices and ...
Project Engineer, MSP
Nashville, TN · On-site
You will observe established best practices, follow and improve project templates, and communicate ... MSP
Project Engineer, MSP
Nashville, TN · On-site
You will observe established best practices, follow and improve project templates, and communicate ... MSP
MSP Emergency Dispatcher Trn
Saint Marys, MD · On-site
$42K - $54K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Successful candidates will be placed on the Eligible List\r\ncategorized as BEST QUALIFIED, BETTER ...
MSP Emergency Dispatcher Trn
Saint Marys, MD · On-site
$42K - $54K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Successful candidates will be placed on the Eligible List\r\ncategorized as BEST QUALIFIED, BETTER ...
Best Msp information
See salary details
$62.5K - $89.8K
3% of jobs
$89.8K - $117.1K
4% of jobs
$117.1K - $144.5K
7% of jobs
$159.3K is the 25th percentile. Wages below this are outliers.
$144.5K - $171.8K
19% of jobs
The median wage is $198.2K / yr.
$171.8K - $199.1K
17% of jobs
$199.1K - $226.4K
17% of jobs
$241.6K is the 75th percentile. Wages above this are outliers.
$226.4K - $253.7K
14% of jobs
$253.7K - $281K
7% of jobs
$281K - $308.4K
6% of jobs
$308.4K - $335.7K
3% of jobs
$335.7K - $363K
2% of jobs
$62.5K
$210.1K
$363K
How much do best msp jobs pay per year?
As of Sep 8, 2026, the average yearly pay for best msp in the United States is $210,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $250,500.00 per year, depending on experience, location, and employer.
More about Best Msp jobs
What cities are hiring for Best Msp jobs?
Cities with the most Best Msp job openings:
What states have the most Best Msp jobs?
States with the most job openings for Best Msp jobs include:
What job categories do people searching Best Msp jobs look for?
The top searched job categories for Best Msp jobs are:
MSP Service Desk & Support
Remote
Red Cup IT •
Network Security • 11 - 50 employees11 - 50 employees
$20.50 - $27.75/hr
Other
Re-posted 17 days ago
Job description
Msp Service Desk & Support
We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments. This role acts as the primary point of contact for client IT issues, ensuring incidents and service requests are resolved efficiently, professionally, and in accordance with SLAs.
The ideal candidate is customer-focused, technically competent, and comfortable supporting multiple clients, systems, and priorities in a fast-paced MSP environment.
Client Support & Service Desk Operations- Serve as the first point of contact for client support requests via ticketing system, phone, and email
- Troubleshoot and resolve Tier 1 and Tier 2 technical issues in a timely manner
- Escalate complex issues to senior engineers or specialized teams when required
- Document all troubleshooting steps, resolutions, and client communications in the PSA/ticketing system
- Maintain high levels of customer satisfaction and professionalism
- Support Windows and macOS workstations
- Troubleshoot hardware, software, and peripheral issues
- Manage user accounts, permissions, and security groups (Active Directory / Azure AD)
- Provide Microsoft 365 support (Exchange, Teams, OneDrive, SharePoint)
- Perform basic network troubleshooting (DNS, DHCP, VPN, Wi-Fi)
- Support RMM tools, endpoint security, and patching systems
- Assist with onboarding/offboarding users and device provisioning
- Follow ITIL-aligned incident, problem, and change management processes
- Meet or exceed SLA and response time requirements
- Identify recurring issues and recommend improvements
- Participate in knowledge base creation and maintenance
- Follow security best practices and MSP standards
- 3+ years of IT support experience (MSP experience strongly preferred)
- Strong knowledge of Windows OS and basic networking concepts
- Experience with Microsoft 365 administration
- Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk)
- Experience using RMM tools (e.g., NinjaOne, Datto, N-able, ConnectWise Automate)
- Understanding of endpoint security tools and MFA concepts
- Excellent communication and customer service skills
- Strong troubleshooting and analytical abilities
- Ability to manage multiple tickets and priorities simultaneously
- Comfortable working in a fast-paced, client-facing environment
- Professional demeanor and positive attitude
- MSP experience supporting multiple clients and environments
- ITIL Foundation certification
- CompTIA A+, Network+, or Microsoft certifications
- Experience with Azure AD, Intune, or basic cloud administration
- Familiarity with VoIP systems and SaaS applications
- SLA compliance and response times
- Ticket resolution quality and documentation
- Client satisfaction scores
- Adherence to MSP processes and security standards
About Red Cup IT
Sourced by ZipRecruiter
Industry
Network security
Company size
11 - 50 Employees
Headquarters location
Garden Grove, CA, US
Year founded
2009