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Bereavement Manager Jobs in Georgia (NOW HIRING)

Bereavement Case Manager This role focuses on reviewing, validating, and managing bereavement claims with accuracy, professionalism, and empathy. You will work closely with mortuary and funeral ...

Directs all patient care services for the team, including volunteer and bereavement, and ensures ... Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all ...

Directs all patient care services for the team, including volunteer and bereavement, and ensures ... Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all ...

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Bereavement Manager information

What is a bereavement manager?

A Bereavement Manager oversees support services for individuals and families coping with loss, typically within healthcare, hospice, or funeral settings. They coordinate grief counseling, support programs, and resources to help people navigate the emotional and practical aspects of bereavement. Their role includes managing staff, developing support initiatives, and ensuring compassionate care for those experiencing loss.

What are the key skills and qualifications needed to thrive as a bereavement manager?

To excel as a Bereavement Manager, you should have experience in grief counseling, program coordination, and a relevant degree in social work, counseling, or psychology. Familiarity with case management software, bereavement support resources, and certifications such as Certified Bereavement Counselor are often beneficial. Outstanding interpersonal skills, cultural sensitivity, and emotional resilience set top performers apart in this role. These skills enable Bereavement Managers to provide compassionate support, coordinate services effectively, and guide individuals and families through challenging times.

What are some typical challenges a bereavement manager may face, and how are they addressed?

Bereavement Managers often encounter emotionally intense situations while supporting individuals and families coping with loss, which can be personally demanding. They must navigate varying emotional responses, cultural beliefs about grief, and occasionally mediate between family members with differing needs. To address these challenges, managers rely on regular supervision, peer support, and ongoing training in grief and trauma care. Many organizations also encourage professional development and self-care practices to ensure Bereavement Managers can maintain their own wellbeing while providing exceptional support to others.

How to become a bereavement manager?

To become a bereavement manager, candidates typically need a background in social work, counseling, or healthcare, along with experience in grief support or hospice care. Relevant certifications, such as grief counseling or palliative care credentials, can enhance qualifications, and strong interpersonal skills are essential for managing sensitive situations. A bachelor's degree is often required, with some roles preferring a master's degree in social work or a related field.

What are the most commonly searched types of Bereavement jobs in Georgia?

The most popular types of Bereavement jobs in Georgia are:

What are popular job titles related to Bereavement Manager jobs in Georgia?

For Bereavement Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Bereavement Manager jobs in Georgia look for?

The top searched job categories for Bereavement Manager jobs in Georgia are:

What cities in Georgia are hiring for Bereavement Manager jobs?

Cities in Georgia with the most Bereavement Manager job openings:

    Infographic showing various Bereavement Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

    Bereavement Case Managers

    Aston Carter

    Atlanta, GA • On-site

    $23/hr

    Contractor

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 9 days ago


    Key responsibilities

    • Review, validate, and manage bereavement claims to ensure accuracy, compliance, and professionalism.

    • Engage with mortuary and funeral service providers, employees, and other stakeholders to verify information and facilitate case resolution.

    • Own each case end-to-end, including follow-up and resolution, while meeting established service-level agreements.


    Job description

    Job Title: Bereavement Case ManagerJob Description
    This role focuses on reviewing, validating, and managing bereavement claims with accuracy, professionalism, and empathy. You will work closely with mortuary and funeral service providers, internal partners, and associates to ensure claims are processed with integrity and within established service-level agreements. This position operates Monday through Friday during standard business hours aligned to the candidate's time zone, typically between 7:00-9:00 AM start and 4:00-6:00 PM end times.
    Responsibilities
    • Conduct deep-dive investigations into bereavement claims to ensure accuracy and compliance.
    • Engage in seek-to-understand conversations with employees as part of the investigations.
    • Manage a caseload of approximately 25 cases per week (5 per day) once fully ramped.
    • Own each case end-to-end, ensuring timely follow-up and resolution.
    • Meet the team's current SLA of 10 business days to close a case.
    • Engage professionally with mortuary and funeral sites to verify information.
    • Take inbound and make outbound calls to employees, providers, and other stakeholders using established communication systems.
    • Partner with the Worldwide Operations Security team on claim integrity and site-related escalations.
    • Coordinate with My HR Live Support team, which handles initial frontline conversations before cases transition to the investigation team.
    • Participate in a structured 5-week training, nesting, and ramp period (timing may vary slightly).
    • Achieve 75% of case expectations by the end of the ramp period.
    • Reach full productivity and SLA compliance after training.
    Essential Skills
    • Ability to conduct interviews with professionalism and tact, ensuring interactions are respectful, objective, and conducive to gathering accurate information.
    • Strong time management and organizational skills.
    • Ability to own and manage all aspects of a case independently.
    • Professional communication skills, both verbal and written, especially with difficult or sensitive conversations.
    • Curiosity and a 'seek to understand' mindset.
    • Experience in Human Resources, investigations, loss prevention, or similar analytical roles.
    • Strong reading comprehension, writing, and analytical abilities.
    • Critical thinking and deep dive problem-solving skills.
    • Ability to navigate multiple systems and tools simultaneously.
    • Proficiency with Microsoft Office, including Excel and Microsoft 365.
    Additional Skills & Qualifications
    • Prior investigative experience (HR, security, loss prevention, compliance, etc.).
    • Experience handling sensitive or confidential information.
    • Familiarity with high-volume case management environments.
    Work Environment
    This position is 100% remote, providing the flexibility to work from the comfort of your home.
    Job Type & Location
    This is a Contract position based out of Atlanta, GA.
    Pay and Benefits
    The pay range for this position is $23.00 - $23.00/hr.
    Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)
    Workplace Type
    This is a fully remote position.
    Application Deadline
    This position is anticipated to close on Sep 5, 2026.
    About Aston Carter
    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
    San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
    Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

    Aston Carter logo

    About Aston Carter

    Sourced by ZipRecruiter

    At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

    Industry

    Recruiting and staffing services

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Hanover, MA, US