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Benefits Customer Representative Jobs (NOW HIRING)

iShare Inc

Finance - Benefits CSR

Miami, FL · Remote

Initial contract 6 Months. 24 *7 operation, 8 hours shifts to be assigned on a rolling basis The Benefit Disbursement Customer Service Representative is responsible for providing exceptional service ...

iShare, Inc.

Finance - Benefits CSR

$16.50 - $22.25/hr

Initial contract 6 Months 24 *7 operation, 8 hours shifts to be assigned on a rolling basis The Benefit Disbursement Customer Service Representative is responsible for providing exceptional service ...

Level Up USA

Be Seen First

Customer Representative

Cincinnati, OH · On-site

$15 - $20/hr

Our knowledgeable team is well-versed in the extensive benefits that fiber optics offers Internet ... Customer Representative Responsibilities: Our Client Services Representative will be required to ...

New

Aston Carter

REMOTE Benefits Representative

Houston, TX · On-site +1

$21/hr

Hiring multiple Remote Benefits Customer Service Representatives for a large tech company! If interested, please apply directly. Join the Benefits team and help make a difference for all employees!

Schreiter Agency

Benefits Coordinator/Customer Rep

Atlanta, GA · On-site

$17.25 - $22.50/hr

We seeking to hire a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience necessary! This position offers a competitive income of $54k - $110k in ...

True Adventure Travel

Travel Customer Representative

$16.50 - $22.25/hr

Travel Customer Representative New York, New York, United States About the Job Travel Customer ... Passion for travel and a desire to help others create unforgettable experiences Benefits:

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Benefits Customer Representative information

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How much do benefits customer representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for benefits customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a benefits customer representative do?

A Benefits Customer Representative assists clients and employees with questions about their benefits plans, such as health insurance, retirement, and other employee benefits. They provide information, resolve issues, process enrollments or changes, and help people understand their coverage options. These representatives often work for insurance companies, third-party administrators, or large employers. Their role is crucial in ensuring customers receive the support they need to make informed benefits decisions.

How does a benefits customer representative typically collaborate with other departments to resolve complex employee benefits inquiries?

Benefits Customer Representatives often work closely with HR, payroll, and insurance providers to resolve complex or escalated benefits issues. When a customer inquiry goes beyond standard policy information, representatives may need to coordinate with these departments to verify eligibility, resolve discrepancies, or process special requests. This collaboration requires clear communication, attention to detail, and a customer-centric approach to ensure timely and accurate resolutions. Regular team meetings and shared case management systems are common tools that support this cross-functional work.

What are the key skills and qualifications needed to thrive as a benefits customer representative, and why are they important?

To thrive as a Benefits Customer Representative, you need a strong understanding of employee benefits programs, customer service principles, and often a high school diploma or equivalent. Familiarity with benefits administration software, CRM systems, and sometimes regulatory compliance certifications is often required. Excellent communication, problem-solving, and patience are crucial soft skills for addressing diverse client inquiries and resolving issues. These abilities are essential to ensure accurate information delivery, customer satisfaction, and effective handling of sensitive benefits matters.

What is the difference between Benefits Customer Representative vs Benefits Specialist?

AspectBenefits Customer RepresentativeBenefits Specialist
CredentialsHigh school diploma or equivalent; customer service experienceBachelor's degree in HR, Business, or related field; certifications preferred
Work EnvironmentCall centers, customer service departmentsHR departments, benefits administration teams
Employer & IndustryInsurance companies, large corporationsHR consulting firms, large organizations
Common Search IntentCustomer support, benefits inquiriesBenefits administration, policy management

The Benefits Customer Representative primarily handles customer inquiries about benefits, focusing on support and communication. In contrast, the Benefits Specialist is more involved in managing and administering benefits programs, often requiring more advanced credentials. Both roles are essential in the benefits field but differ in responsibilities and required qualifications.

What cities are hiring for Benefits Customer Representative jobs?

Cities with the most Benefits Customer Representative job openings:

What states have the most Benefits Customer Representative jobs?

States with the most job openings for Benefits Customer Representative jobs include:

What are popular job titles related to Benefits Customer Representative jobs?

For Benefits Customer Representative jobs, the most frequently searched job titles are:

Benefits Customer Representative jobs near you

Benefits Customer Service Representative

San Diego, CA • Hybrid

A-Line Staffing Solutions
Recruiting and Staffing Services • 201 - 500 employees
Learn more about A-Line Staffing Solutionsexternal

$18.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Hybrid Benefits Customer Service Representative (San Diego, CA area)

A-Line Staffing is hiring a Hybrid Benefits Customer Service Representative in San Diego, CA. If you’re interested, APPLY NOW for IMMEDIATE consideration.

Benefits Customer Service Representative Details

Location: Must live within 2 hours of San Diego, CA 92108
Work Style: Hybrid
On-site required on Day 1
Required to come onsite for meetings or major projects as needed
Pay Rate: $18.50/hour
Availability: Monday–Friday only
Hours vary 8:00 AM–6:00 PM, 32–40 hours/week. Extended hours are 8a – 9p.
Possible OT; may need availability 5:30 AM–8:00 PM

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

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